Frequently asked questions
How do I login to myOswego ?
How do I order a transcript ?
Holds? What holds ?
How do I get a certified transcript (Apostille) ?
How do I get a certified copy of my diploma (Apostille) ?
How do I add/drop/change my Major and/or minor ?
How do I get something verifying my enrollment ?
What is Proxy Access / How can I share information from myOswego ?
Where is my transfer credit ?
Why do you need my SSN ?
How do I update my SSN ?
How do I update my Address? Why bother ?
My name has changed - How do I update my records ?
I've missed some semesters and want to re-enroll at Oswego - what do I need to do ?
How do I submit a question or complaint ?
- When can I register ?
- How do I register ?
- What's an Alternate ("Second") PIN and where do I get it ?
- What is this error when I try to add a class ?
- Prerequisite? Can I get a waiver ?
- How do I take a course pass / fail ?
- How do I take an Independent Study ?
- How do I see the textbooks for a course ?
- When are the deadlines for adding, dropping, withdrawing ?
- What's the difference between a drop and a course withdrawal ?
- I need to drop all my courses for this semester - what do I do ?
Degree audit (Degree Works)
- Where can I see my Degree Works Audit ?
- How do I read my Degree Works Audit ?
- Do I need to run a new audit ?
- Where are my electives / where is my Learning Agreement ?
- Why do I see a completed requirement with "< 4 credit equiv"?
- Why don't the "credits applied" equal what I see on my transcript ?
- Why do I see "Still Needed: 0-1 credits" ?
- How do I add/drop/change my Major and/or minor ?
- Where is my transfer credit ?
- What do I need to do ?
- How and When do I apply to graduate ?
- I'm a double major - will I get two degrees ?
- Where do I find information about the ceremony (Commencement) ?
- How do I order my cap and gown?
- When can I pick up my cap and gown?
- Can I get extra tickets to the ceremony?
- When will I get my diploma ?
- I'm a double major - will I get two diplomas ?
- Why didn't I get my diploma ?
- Why is my Major not on my diploma ?
- How do I get another (replacement) copy of my diploma ?
Generally speaking, the Registrar's Office has no need for this information other than for verifying who you are. However, having an incorrect or no SSN on file will prevent you, lenders and potential employers from being able to get online Enrollment and Degree verifications. It can also prevent issuance of tax information.
Bring your Social Security Card and a photo ID to the Registrar's Office (301E Culkin Hall) and fill out a SSN Change Form.
Student addresses can be viewed and updated on the Personal Information tab in myOswego . Lack of a home address will prevent you, lenders and potential employers from being able to get online Enrollment and Degree verifications. Paper copies of important notifications, such as academic actions, are also mailed to home addresses.
- Incoming students should contact the Office of Admissions (315.312.2250) to update their address.
- Faculty and staff should contact Human Resources (315.312.2215) to update their address.
- Alumni should make address changes from OsweGoConnect or by contacting the Office of Alumni and Parent Relations (315.312.2258).
Bring the appropriate required documentation to the Registrar's Office, 301E Culkin Hall, and complete a Name Change Form.
U.S. citizens and permanent residents:
- Marriage license, divorce decree or court order AND
- an updated Social Security Card reflecting the new name
International Students who are not permanent residents:
- Passport AND
- other official ID or documentation (e.g. marriage license) reflecting the new name
An alternate (Second) PIN is required for certain groups of students in order to register. You can tell if you need an Alternate PIN to register by looking in myOswego on the Registration Tab and clicking the "Check Your Registration Status" link. A message of "You have an alternate PIN required for registration" will appear. See your Primary Advisor (also listed on the "Check Your Registration Status" page) to get the PIN. Note: PINs are case-sensitive.
Alternate PINS are required for:
First semester freshmen,
First semester juniors (students with 56-71 completed hours),
First semester transfer students, and
Courses can be dropped during the drop period (typically the first three weeks of fall/spring classes - see Registration Dates ) without showing on a transcript. Course withdrawals happen after the drop period (see Registration Dates ). The course will show on your transcript with a 'W' grade. See " Course Drop versus Course Withdrawal " for semester-specific information.
Fall and Spring terms
Matriculated (degree-seeking) Undergraduates need to contact the COMPASS (315.312-.5522) and make appropriate arrangements for a College Withdrawal. The deadline for doing this without having to document extenuating circumstances is the same as the Course Withdrawal Period listed on the College Calendar. Withdrawal after the drop period will result in 'W' grades on your transcript.
If you are registered and the semester has not started yet , you can email firstname.lastname@example.org from your Oswego email account and indicate that you would like to cancel all of your course registration for the specific term. Be sure to include your student ID number.
Graduate students and non-degree Undergraduates can use the course drop/withdrawal process to drop all of their courses.
Winter and Summer terms
All students have the ability to drop their last course online through the drop period. During summer drop periods vary depending on the length of the class, but typically run through the first day of class. During Winter the last day to drop is the day before the session begins. When a course is dropped no grades show on your transcript.
Fall, Winter and Spring Semester grades are posted (made availble for viewing in myOswego) all at once. Even if your Instructor says all grades are in, they get posted at the same time as all others. The Registrar's Office will advertise the posting date on the main page of our website. Summer grades are posted at the end of each Summer term.
A grade of 'Z' indicates that the instructor did not submit a grade before the grading deadline. They will need to submit an update.
SUNY Oswego does not print grade reports. Students access term grades using the View Grades link or the Academic Transcript link on the Student Profile (Student Records tab) in myOswego .
View your degree audit in myOswego. On the Student Records menu, click "Degree Works". You can also access Degree Works from your Student Profile.
No. Student information in Degree Works is refreshed overnight, every night. The "Last Audit" reflects the last time any new data (majors, grades, registration, advisors, etc.) were loaded. If updated data were loaded since the last time you looked at Degree Works, a fresh audit will automatically run and the "Last Audit" box will show "Today".
Learning Agreements and Electives taken under advisement will show when the information has been forwarded to the Registrar's Office by your Advisor. Please make these arrangements as early as possible to avoid graduation delays.
This shows when a transfer equivalent course less than 4 credits slots on a 4 credit hour requirement. It's important to note, as it may require additional credits to meet the overall credit hour requirements of the major/minor.
Not all credits you accumulate on a transcript count toward degree completion. For instance, MAX courses do not apply. Also, BA degrees have a limit of 54 hours allowed within the major discipline. Additional coursework will continue to accumulate on the transcript, but will go to "Not Counted" on the degree audit.
Some requirements have a range of credits, like 3:4. If a 3 credit course fulfills the requirement, you may see this remainder advice but the Green Checkmark indicates that the requirement is fulfilled.
To declare or add a major/minor, students need to discuss the request with the appropriate academic department(s). Declared students (who already have a major) should speak with their Major 1 advisor before adding, changing or dropping a major or minor. The Request to Declare or Change a Major and/or Minor can be submitted in myOswego on the Student Records Tab.
Most transfer evaluation happens in Admissions. Transfer work evaluated in the Registrar's Office happens within 5 business days of the receipt of the transcript. If there are problems, we will contact you via your Oswego email address. On your transcript, transfer course work appears in the left column as a lump-sum earned credit hours. In Degree Works, transfer credit will appear with a 'T' preceding the letter grade.
No. Double majors are still pursuing one degree. SUNY Oswego allows the pursuit of just one Undergraduate degree at a time.
The College Book Store (315.312.2260) coordinates the Commencement ceremony and has graduation information online. You can order and pick up your cap and gown through them.
Contact Auxiliary Services (315.312.2106).
Diplomas are typically mailed 6-8 weeks after Commencement. Double majors do not receive two diplomas. Diplomas codify the conferral of a degree (Baccalaureate, Masters, etc.), not completion of major requirements. Since SUNY Oswego allows for the pursuit and conferral of one degree at a time, it follows that only one diploma is issued at a time.
On the Registration tab in myOswego, click View Holds to see if you have any holds preventing transcripts (Hold Information also shows on your Student Profile). If there are no holds and it's been 8 or more weeks since Commencement, call us (315.312.2235).
Majors are not printed on the diploma. The diploma is certification of the conferral of the degree (Baccalaureate, Masters, etc.). Your Transcript will indicate major(s) associated with the degree.
Student questions or complaints can be directed to the Registrar's Office via phone (315.312.2136), email (email@example.com) or walk-in at 301 Culkin Hall