During the COVID-19 pandemic NYS residents can contact the Office of Mental Health for support:
OMH Emotional Support Helpline: 1-844-863-9314 *
The Emotional Support Line provides free and confidential support, helping callers experiencing increased anxiety due to the coronavirus emergency. The Help Line is staffed by volunteers, including mental health professionals, who have received training in crisis counseling. 

NYS Work-Life Services: Employee Assistance Program (EAP) Promotional Video

The SUNY Oswego Employee Assistance Program (EAP) is a worksite-based program designed to help employees deal with the everyday issues involved in balancing work and life, as well as more serious problems that may impact work performance. EAP services are confidential, voluntary, and offered at no cost to employees and their families.


Employees and their family members can turn to EAP for help with many personal and work-related issues including:

Family Assistance
  • Child Care, Parenting
  • Domestic Issues
  • Elder Care
  • Relationships/Marital Problems

Health and Wellbeing
  • Addiction
    • Smoking Cessation
    • Substance abuse
    • Gambling
  • Anxiety
  • Depression
  • Emotional Issues/Emotional Support
  • Physical Illness
  • Healthy Lifestyle
  • Physical, emotional or sexual abuse
  • Stress

  • Will
  • Divorce, Child Custody
  • Financial, Bankruptcy

Work/Career Issues

EAP can help you with concerns about any workplace issue. You can call the EAP for advice if you are worried about a coworker or manager’s behavior or state of mind, or for a consultation if you need impartial help thinking through a difficult workplace problem.

Life Changes
  • Grief/Loss
  • Housing
  • Retirement


At any time, from any location, employees can access several resources designed to help them understand, manage and improve their health.

WellNYS EAP Newsletter

EAP Committee

Cathy Johnston Sandra Keenan Jeffers
Melissa Newman, Chair Stephanie Lamb
Graig Arcuri Mangala Nanthakumar
Amy Bidwell Cassandra Para
Kimberly Foster Lynne Rhys
Theresa Giordano Michelle Sloan
Ellen Gooch


If you need assistance from an Employee Assistance representative, please call 1-800-822-0244, which is staffed 24 hours/day, 7 days/week, 365 days/year.