Blackboard and Degree Works Outages

Sep 17, 2018

Following are the times that Blackboard and Degree Works have experienced outages due to a distributed denial of service (DDOS) attack against our SUNY Cloud provider.

Friday, 8/31:

  • 09-52 am - 11:28 am

Thursday, 9/6:

  • 12:26 am - 02:00 am
  • 05:00 am - 05:45 am
  • 06:30 am - 07:30 am
  • 08:15 am - 08:40 am

Tuesday, 9/11:

  • 06:16 am - 08:31 am

Wednesday, 9/12:

  • 04:08 am - 5:45 am

Upcoming Blackboard Outage

Aug 15, 2018

The SUNY Oswego Blackboard instance will receive two updates requiring Blackboard to be unavailable during the following times:

  • Thursday, August 16 from 3:00am - 7:00am

  • Friday, August 17 from midnight - 7am

Antivirus Applications for Home Computer Use

Jul 16, 2018

""As we change from Sophos to Cylance to protect our campus systems, you may be wondering what will happen to your home computer if you’ve been using Sophos to protect it. Or, it may have given you pause to consider whether your home computer is protected at all.

Antivirus Software Migration from Sophos to Cylance

Jul 03, 2018

""Campus Technology Services has started the deployment of a new antivirus program on campus-owned computers. Cylance PROTECT replaces Sophos as the next generation threat detection software protecting computers from viruses, malware, and ransomware.

Empty File Assignment Submission Issue with Microsoft Edge

Jun 28, 2018

We recently became aware of a problem submitting/uploading files to Blackboard when using the Microsoft Edge browser in Windows 10.  The issue occurs when a file to be uploaded to Blackboard is still open at the time it is being uploaded, resulting in an empty file submission.  For example, this can occur for students when attaching papers to assignments during the submission process.


How do I know if my submission contains an empty file?


Get Started with Banner 9

May 14, 2018

Banner 9 will be the standard by Fall 2018, replacing (you guessed it) Banner 8. According to Sue Fisk, Assistant Director of CTS, “Banner 9 offers an enhanced user experience. And if you aren’t using local enhancements (if you are, you’ll know), you can use Google Chrome for the first time ever.” Here are some helpful tips to begin.


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