Zoom Recording and Authentication Updates to take place July 19


On July 19 at 8 a.m., Campus Technology Services (CTS) will be removing Zoom recordings from previous semesters and updating Zoom authentication to require SUNY Oswego credentials.

Zoom Recordings from Fall 2020 and Winter 2021 to be removed


Best practice for the use of recordings for campus lectures, meetings, and events suggest that they be culled on a regular basis. These recordings are generally only relevant in the semester in which they are created and utilized.  In particular, lectures should not be used in subsequent semesters to protect the privacy of students in the class.  Additionally, the SUNY Oswego Zoom license gives the campus a specific amount of storage to save recordings and we are working to live within these limits. Given this, the campus will need to institute regular removals of past recordings to ensure there is enough storage for current and future semesters.


The first removal will occur on July 19 at 8 a.m. for recordings saved during the Fall 2020 and Winter 2020/2021 timeframes.  If you have recordings created between Aug. 8, 2020  - Jan. 31, 2021 that you wish to keep, you’ll need to  save the recordings to your computer.  Once saved to your computer, you could then:

  1. Create a Panopto account in Blackboard to upload them to Panopto (employees only)

  2. Upload them to your campus YouTube account


Faculty should not save any of the recordings directly to Blackboard as it will negatively impact Blackboard’s performance.  Instead, once you have saved the recordings to Panopto or YouTube, you can link to them directly from Blackboard.  Please see the Panopto instructions or the YouTube instructions to get started.


We also discourage using Google Drive to store your recordings as Google will be imposing Drive limits next year.  CTS will communicate more about that as we learn more. 


If you have plans to repurpose any of your recordings, please make sure there is no identifiable student information in them.  

Zoom Authentication to Require SUNY Oswego Credentials

In the Spring semester, Zoom authentication will be changed to use campus credentials.  In certain situations, it was still possible to use your email address to login. On July 19, at 8 a.m., authentication will only work using your campus Single Sign-On (SSO) credentials (Laker NetID and password).


Zoom login instructions and common Zoom authentication errors help articles are available should you need to reference them.

Please contact the Help Desk with any questions you may have related to either of these changes.