Please contact us through email, self-service, or phone, first, so we can offer remote support. If we are unable to assist remotely, we will schedule an on-site appointment. This will help us maintain social distancing protocols and keep density low. Masks are mandatory for all on-site appointments. Entrance to the Help Desk will not be permitted without proper protection.

You can contact CTS by telephone, email or social media. Most commonly contacted offices:

Help Desk

(General computer assistance)
CTS Self Service Portal
E-mail: help@oswego.edu
Phone: 315.312.3456
Facebook: SUNY Oswego - Campus Technology Services
Twitter:  SUNY Oswego CTS
26 Lanigan Hall (appointment only)

Fall Semester Operating Hours:

Monday - Thursday: 8 am - 7 pm (Physical office closes at 4:30 pm. Remote support begins after 4:30 pm)
Friday: 8 am - 4:30 pm
Saturday - Sunday: Closed

Please note that the physical office will be closed from 12-1 pm, Monday-Friday. During this time, the Help Desk will be available for remote support, only, via phone and email.

Telecommunications Office

(Telephone service and print dollars)
102 Culkin Hall
Phone: 315.312.3575
E-mail: operator@oswego.edu

Office Hours:
8:30 am - 4:00 pm Monday thru Friday
Summer Hours
8:30 am - 3:30 pm Monday thru Friday

Online billing

Credit card payments on your telephone bill