Downtime Required for Blackboard Upgrade

August 18, 2020

On Thursday, August 20 from 12:01am through 7am, SUNY Oswego’s Blackboard learning management system will be unavailable while it is upgraded to a new version.  Also included will be a new method of authentication requiring your full email address.

New Authentication Method for Blackboard

August 18, 2020

CTS is working on moving services to a new authentication backend that provides more redundancy and additional security.  After the upgrade Thursday, August 20th 2020, Blackboard will be utilizing this new authentication.  Just click on the Blackboard login link and type in your full SUNY Oswego email address instead of your Laker NetID.  The password is the same password used wi

Campus Migrating from Blackboard Collaborate to Zoom effective August 20, 2020

May 21, 2020

As the College looks to standardize on a synchronous video meeting solution that meets the pedagogical and business needs of the College, we will be migrating from Blackboard Collaborate to Zoom effective August 20, 2020.


Importing Captions to Videos in Panopto

May 21, 2020

Everyone now has the ability to add machine-generated captions to every video in their Panopto library. This is not limited to videos created with the Panopto Recorder, this includes any video or audio files you upload to Panopto. This service is included with our Panopto contract at no additional charge.


Using Built-In Smartphone Apps to Scan Documents

May 7, 2020

There are native apps on both Apple and Android phones that can let you submit one or more pages as a scanned PDF document.

Recommended Employee Solution for Backing Up College Data - Google’s Backup and Sync

May 4, 2020

CTS is introducing a recommended backup solution for faculty and staff college data. Google’s Backup and Sync utility for both Mac and PC computers allows a seamless way for data to be backed up to Google Drive.

3 Technology Tools Available to Assist with End-of-the-Semester Course Evaluations

May 4, 2020

The Online Learning Portal outlines three options that can assist with course evaluations.

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New Version of Zoom Addresses Many Security Issues

April 30, 2020

Zoom 5.0 is now available and addresses known security issues. We suggest you update now and notify your participants to update as well. An update will happen automatically starting May 30. This new version has the following enhancements:

Deque University Accessibility Online Courses Now Available

April 27, 2020

SUNY has entered into an agreement with Deque Systems Inc. to provide accessibility training across all SUNY campuses. Deque University is an online digital accessibility training platform that provides comprehensive training on a wide variety of topics including web accessibility, document accessibility, accessibility testing, and more. 

Using the Gmail Scheduled Send Feature to Help Avoid Digital Miscommunications

April 23, 2020

Living in this new world of telecommuting finds us depending more on digital tools to communicate. Chat, email, phone or video calls are now taking the place of our face-to-face conversations. While we all work to find what tool is the most effective, we must be careful we don’t miscommunicate in the process.