Fidelity toll-free help line

We are pleased to announce Fidelity’s rollout of a dedicated, toll-free telephone line just for SUNY employees.

Effective immediately, contacting Fidelity to learn about the SUNY ORP and 403(b) plans is easier than ever, by dialing 844-FOR-SUNY (844-367-7869) to reach a Fidelity Retirement Representative. Representatives are available Monday through Friday, 8a to midnight (EST). Employees who wish to schedule one-on-one, on-campus guidance appointments with a Fidelity Workplace Planning and Guidance Consultant (PGC) should continue to use or call 800-642-7131 to do so.

To help you communicate this to your employees, we will feature this on our News & Announcements web page, so feel free to use that posting as necessary. As a side note, Fidelity also offers a variety of workshops that Fidelity Planning & Guidance Consultants can present on-site or via webinars. Information about these workshops, as well as a new focused series, Thrive: Financial Wellness for Women, is attached for your reference. Feel free to reach out to your local Fidelity representative (and other vendor representatives) to set up educational sessions for your employees on campus.