Recent Phishing Attempt

Nov 13, 2015 | LakerApps Security

A phishing email is a scam by which a person is tricked into giving their confidential information to a third party so they can use it for illicit purposes.

Blackboard Learn Faculty Tips – Force Completion & Display One Question at a Time

Oct 01, 2015 | Blackboard Learn Tips

When creating a test one of the settings in the Test Availability section is Force Completion with the note, “Once started, this test must be completed in one sitting.” When selected the student loses the ability to re-enter the test should something cause them to lose their internet connection (such as an empty laptop battery or dropped internet connection). This typically has a negative impact on the student’s test grade.

Update: Campus Wifi Compatibility with Apple's new iOS

Sep 17, 2015 | Apple Networking Software Wireless

Yesterday, September 16, Apple released iOS 9, it’s newest operating system for iPhones, iPads and iPod Touch devices.

On that day, CTS recommended not upgrading until the official release had been tested for compatibility with the campus wifi. At this point we have not found any issues or had any reported issues. We feel that is safe to move forward with upgrading to this iOS version.

Campus Wifi Compatibility with Apple's new iOS

Sep 16, 2015 | Apple Networking Software Wireless

Today, September 16, Apple will be releasing iOS 9, it’s newest operating system for iPhones, iPads and iPod Touch devices.

While CTS has tested the latest beta version of iOS 9 for compatibility with the campus wifi network and found no issues, we will not be able to test the official iOS 9 until it is released today. We recommend not upgrading until we have tested the released version. We expect to have this completed by tomorrow, 9/17 and will send a subsequent notice. 

If you have any questions, please contact the Help Desk.

Variation of Labor Day Weekend Phishing Email Circulating

Sep 13, 2015 | Helpdesk LakerApps Security

As of early Sunday morning, 9/13 a variation of the Labor Day weekend phishing email has been received by some of the campus population. The number of campus accounts sending the message is a small percentage of last week’s count and have been suspended. Suspended accounts will be notified upon login to LakerApps at

An example image of the content of the variation is included below. Please note that the clickable web address may vary from email to email.

Update on Labor Day Weekend Phishing Emails

Sep 10, 2015 | LakerApps Security

CTS sent a campus-wide announcement on Tuesday, September 8, regarding suspicious emails that were sent from and to campus email addresses. The emails started over Labor Day weekend and continued into Tuesday. To resolve the issue, CTS has taken multiple steps.

Recent Phishing Emails

Sep 08, 2015 | Helpdesk LakerApps Security

CTS is aware of suspicious emails that are being sent from and to campus email addresses and is working to resolve the issue. We have identified Oswego accounts that the emails are originating from and have suspended them until the issue is resolved. These accounts are notified of suspension upon attempting to login to LakerApps email. Owners should call the Help Desk at 315.312.3456 for assistance.