Vawtrak Trojan Detected on Several SUNY Campuses

January 24, 2017

Some malware has been detected at several SUNY campuses that install a banking Trojan.  This kind of malware can steal your banking account credentials and gain unauthorized access to your financial accounts.

To keep yourself protected:

Easy Access to Specialized Software With Citrix

January 23, 2017

Currently, many faculty use specialized software for their courses. For example, Chemistry uses a program called Chemdraw.  Math uses SAS, Minitab, and Maple. SPSS is used pervasively across multiple disciplines. Right now, this software is only accessible from certain computer labs.

Lab and Classroom Computer Updates

January 23, 2017

Several locations on campus received new equipment that was installed over winter break.  
They are the following:

Adobe License Changes Affect Access in Computer Labs

January 20, 2017

Due to licensing changes with the Adobe contract, CTS is unfortunately no longer able to offer Adobe Illustrator, InDesign, and Photoshop through the virtualized applications environment available at https://citrixapps.oswego.edu and through the Citrix Receiver.

Extended Help Desk Hours

January 20, 2017

Since the semester is fast approaching, the Help Desk will be holding extended hours for the following days:

Saturday, 1/21: 12 pm – 4 pm
Sunday, 1/22: 12pm – 7 pm

Give us a call at 315.312.3456, email us at help@oswego.edu, or stop by our office at 26 Lanigan Hall for assistance.

Large-Scale Cybersecurity Attack Affects the U.S.

October 21, 2016

Earlier today, there was a large-scale cybersecurity attack is affecting most of the United States. This attack affects some of the most popular Internet websites, including, but not limited to Twitter, Spotify, Netflix, Amazon, Xbox Live, and the Playstation Network.

If you're having trouble connecting to certain websites or online services, keep trying periodically throughout the night.

Adobe License Changes

September 28, 2016

Last year, CTS was able to purchase an Adobe Creative Cloud license for the campus that allowed us to install the Master Suite products on SUNY-owned equipment.  This is a subscription service that expires on 9/29.  Due to the subscription ending, we are now able to join the SUNY Adobe contract at a significant cost savings to the campus.  

High Volume of Devices Connecting to Residential Wireless

August 29, 2016

We are experiencing a high volume of devices trying to connect to the residential network, specifically in Seneca, Onondaga, and Johnson.  If you have devices that are not being used, such as wireless printers, gaming devices and content streaming devices, please disconnect them from the residential wifi as to free up the network for others while we work on fixing the issue. Thank you for your patience!

Changes to Mahar 210 and Mahar 211 Classroom Computer Labs

August 26, 2016

Mahar 210 is a computer lab with approximately 25 PCs and Mahar 211 is a lab with approximately 25 Macs.  During the class year, these labs have been used during the day for classes and then open for general access from 6pm-10pm Monday through Thursday.  They will continue to be used for classes during the day and, new this fall semester, they will also be used for classes in the evening.