Sign Up for a CTS Workshop Today

Feb 05, 2016 | Professional Development Training Workshops

CTS will be offering technical workshops this spring covering a range of topics listed below. Workshops start next week and are freely available to faculty, staff and students.  More information and registration is available at:

https://www.oswego.edu/cts/workshop-registration

Topics:

--LakerApps Gmail, Calendar, Drive, Submission Forms

--Introductory and Advanced Offerings of MS Office

--General Computer Use and Maintenance

--Blackboard Collaborate

Adobe Creative Cloud Home Usage for Faculty and Staff

Feb 03, 2016 | Software

Included with our campus agreement with Adobe, we are able to offer the entire Adobe Creative Cloud software collection for the low price of $9.75 per year. That's right, you get an entire year of the software the professionals use in order to make all sorts of creative projects, from print media creation, audio and video editing, digital illustration, photo editing and so much more. This is an annual subscription fee that will need to be renewed after a year of service.

Winter Breakout Sessions Broadcast Live

Jan 20, 2016 | Uncategorized

Did you know that all Winter Breakout Sessions that the Center for Excellence in Learning and Teaching (CELT) puts together are broadcast live over the web? That’s right - every session from January 11th-22nd is broadcast in real-time. You can even ask questions during the session.

Penfield Computer Lab Open 24 Hours

Nov 24, 2015 | Labs

The Penfield Computer lab in 100A Penfield will be open 24 hours starting Sunday, November 29 at 10 am through Friday, December 11th at 4:30 pm.

Penfield Library and CTS have collaborated on opening the lab 24 hours during the last two weeks of the semester to allow for additional workspace for students needing to complete classwork. This will be in addition to the adjacent 24 Hour Room. The Penfield Lab area will be designated as quiet work space, while the 24 Hour Room will be designated for group work.

Recent Phishing Attempt

Nov 13, 2015 | LakerApps Security

A phishing email is a scam by which a person is tricked into giving their confidential information to a third party so they can use it for illicit purposes.

Blackboard Learn Faculty Tips – Force Completion & Display One Question at a Time

Oct 01, 2015 | Blackboard Learn Tips

When creating a test one of the settings in the Test Availability section is Force Completion with the note, “Once started, this test must be completed in one sitting.” When selected the student loses the ability to re-enter the test should something cause them to lose their internet connection (such as an empty laptop battery or dropped internet connection). This typically has a negative impact on the student’s test grade.

Update: Campus Wifi Compatibility with Apple's new iOS

Sep 17, 2015 | Apple Networking Software Wireless

Yesterday, September 16, Apple released iOS 9, it’s newest operating system for iPhones, iPads and iPod Touch devices.

On that day, CTS recommended not upgrading until the official release had been tested for compatibility with the campus wifi. At this point we have not found any issues or had any reported issues. We feel that is safe to move forward with upgrading to this iOS version.

Campus Wifi Compatibility with Apple's new iOS

Sep 16, 2015 | Apple Networking Software Wireless

Today, September 16, Apple will be releasing iOS 9, it’s newest operating system for iPhones, iPads and iPod Touch devices.

While CTS has tested the latest beta version of iOS 9 for compatibility with the campus wifi network and found no issues, we will not be able to test the official iOS 9 until it is released today. We recommend not upgrading until we have tested the released version. We expect to have this completed by tomorrow, 9/17 and will send a subsequent notice. 

If you have any questions, please contact the Help Desk.

Variation of Labor Day Weekend Phishing Email Circulating

Sep 13, 2015 | Helpdesk LakerApps Security

As of early Sunday morning, 9/13 a variation of the Labor Day weekend phishing email has been received by some of the campus population. The number of campus accounts sending the message is a small percentage of last week’s count and have been suspended. Suspended accounts will be notified upon login to LakerApps at www.oswego.edu/mail.

An example image of the content of the variation is included below. Please note that the clickable web address may vary from email to email.

Update on Labor Day Weekend Phishing Emails

Sep 10, 2015 | LakerApps Security

CTS sent a campus-wide announcement on Tuesday, September 8, regarding suspicious emails that were sent from and to campus email addresses. The emails started over Labor Day weekend and continued into Tuesday. To resolve the issue, CTS has taken multiple steps.