Blackboard Scheduled Outage

October 2, 2018

Blackboard will be unavailable 10/3 from midnight - 7 a.m.  Our hosting provider will be analyzing system performance to address intermittent slow response times. Blackboard will be unavailable for logins during this timeframe.

Anyone with questions may contact the CTS Help Desk.

3 New Blackboard Features that improve Submissions, Attachments, and Accessible Content

September 28, 2018

On August 17, Blackboard was upgraded to a new version which has provided additional features useful for both students and faculty.

Submission Receipts

When a student submits an assignment, they are now presented with a confirmation number from the submission success page within Blackboard.  That number can be written down as proof of the assignment submission.

Login Issue using the Starfish Early Alert System

September 26, 2018

Starfish is an early alert system used to help monitor student academic success. Faculty and staff can monitor student progress and engage with them to help with any academic struggles they may be facing. Accessing Starfish is available through myOswego or Blackboard.

Blackboard and Degree Works Outages

September 17, 2018

Following are the times that Blackboard and Degree Works have experienced outages due to a distributed denial of service (DDOS) attack against our SUNY Cloud provider.

Friday, 8/31:

  • 09-52 am - 11:28 am

Thursday, 9/6:

  • 12:26 am - 02:00 am
  • 05:00 am - 05:45 am
  • 06:30 am - 07:30 am
  • 08:15 am - 08:40 am

Tuesday, 9/11:

Upcoming Blackboard Outage

August 15, 2018

The SUNY Oswego Blackboard instance will receive two updates requiring Blackboard to be unavailable during the following times:

  • Thursday, August 16 from 3:00am - 7:00am

  • Friday, August 17 from midnight - 7am

Antivirus Applications for Home Computer Use

July 16, 2018

""As we change from Sophos to Cylance to protect our campus systems, you may be wondering what will happen to your home computer if you’ve been using Sophos t

Antivirus Software Migration from Sophos to Cylance

July 3, 2018

""Campus Technology Services has started the deployment of a new antivirus program on campus-owned computers.

Empty File Assignment Submission Issue with Microsoft Edge

June 28, 2018

We recently became aware of a problem submitting/uploading files to Blackboard when using the Microsoft Edge browser in Windows 10.  The issue occurs when a file to be uploaded to Blackboard is still open at the time it is being uploaded, resulting in an empty file submission.  For example, this can occur for students when attaching papers to assignments during the submission process.