Microsoft Office 2016 Available for Installation

Feb 09, 2017 | Software Uncategorized

Microsoft Office 2016 replaces both Microsoft Office 2013 for Windows and Microsoft Office 2011 for Mac OS. Faculty and staff who would like to upgrade to Microsoft Office 2016 on their SUNY-owned computer may do so provided system requirements are met.

Office 2016 for Windows
Please note Office 2016 is the standalone version of Office. The standalone version is an enterprise version that is a one-time install. It differs from the subscription based Office 365 available for home use.

Updates Over Winter Break Increase Network Capacity

Feb 06, 2017 | Networking

A responsive, reliable and scalable digital network is a core requirement for the campus to reach our strategic goals. To deliver the five impacts the campus is focusing on require ensuring that faculty, staff, and students have access to the technical resources required to thrive. The series of network improvements CTS did over the holidays improves all three of these attributes and positions the campus for the next cycle of technology.

Vawtrak Trojan Detected on Several SUNY Campuses

Jan 24, 2017 | Uncategorized

Some malware has been detected at several SUNY campuses that install a banking Trojan.  This kind of malware can steal your banking account credentials and gain unauthorized access to your financial accounts.

To keep yourself protected:

Easy Access to Specialized Software With Citrix

Jan 23, 2017 | Citrix

Currently, many faculty use specialized software for their courses. For example, Chemistry uses a program called Chemdraw.  Math uses SAS, Minitab, and Maple. SPSS is used pervasively across multiple disciplines. Right now, this software is only accessible from certain computer labs.

Online students who are taking courses that require specialized software do not have an option of physically visiting campus to use the software. Therefore, in many cases, they end up purchasing it on their personal computer, adding to the cost of their education.  

Lab and Classroom Computer Updates

Jan 23, 2017 | Classrooms

Several locations on campus received new equipment that was installed over winter break.  
They are the following:

  • (25) new PC desktops for the Penfield Lobby area (first floor)
  • (3) new Mac and PC desktops for the Multimedia Rooms in Penfield 208 and 210
  • (45) new PCs for classroom podiums for the majority of classrooms in Shineman, Park, and the Metro Center

In addition, the following spaces receiver newer used equipment that was installed over winter break:

Extended Help Desk Hours

Jan 20, 2017 | Helpdesk

Since the semester is fast approaching, the Help Desk will be holding extended hours for the following days:

Saturday, 1/21: 12 pm – 4 pm
Sunday, 1/22: 12pm – 7 pm

Give us a call at 315.312.3456, email us at help@oswego.edu, or stop by our office at 26 Lanigan Hall for assistance.

Large-Scale Cybersecurity Attack Affects the U.S.

Oct 21, 2016 | Uncategorized

Earlier today, there was a large-scale cybersecurity attack is affecting most of the United States. This attack affects some of the most popular Internet websites, including, but not limited to Twitter, Spotify, Netflix, Amazon, Xbox Live, and the Playstation Network.

If you're having trouble connecting to certain websites or online services, keep trying periodically throughout the night.

For more information on this cybersecurity attack, refer to this LA Times news article.  

Adobe License Changes

Sep 28, 2016 | Uncategorized

Last year, CTS was able to purchase an Adobe Creative Cloud license for the campus that allowed us to install the Master Suite products on SUNY-owned equipment.  This is a subscription service that expires on 9/29.  Due to the subscription ending, we are now able to join the SUNY Adobe contract at a significant cost savings to the campus.  

There are a few changes related to this that you should be aware of: