Microsoft to Issue Patch Today (4/11) for Banking Malware

Apr 11, 2017 | Security

A new twist on an old threat tactic could allow hackers to compromise your computer and steal your information. As with similar campaigns, infected Microsoft Office documents are sent as attachments in spam emails. However, no interaction is required on the part of the victim this time around. When the document is opened, the vulnerability spreads, making it a nastier technique. The latest versions of the malicious documents have been installing the Dridex banking Trojan, which can steal your banking credentials and other sensitive data.

Windows 10 Being Piloted in Select Labs, Classrooms, and Offices

Mar 17, 2017 | Featured Software

CTS is excited to announce the official arrival of Windows 10 to the campus.  By way of a pilot project, we have rolled out Windows 10 to specific labs and advanced technology classroom computers as well as to some faculty and staff machines to be tested for compatibility with campus technical services.  This was done over spring break.  

Qualtrics Survey Software Now Available For Campus Use

Mar 01, 2017 | Uncategorized

Qualtrics is software that lets you create surveys for research, customer service, employee insights, etc.  Qualtrics is accessed from the Web so there is no actual software to install on your device.  With a web browser, you can access your surveys and data from anywhere you have an Internet connection.

Qualtrics is available to all faculty, staff, and students.  Some faculty are already using it for research studies being conducted with their students.

Microsoft Office 2016 Available for Installation

Feb 09, 2017 | Software Uncategorized

Microsoft Office 2016 replaces both Microsoft Office 2013 for Windows and Microsoft Office 2011 for Mac OS. Faculty and staff who would like to upgrade to Microsoft Office 2016 on their SUNY-owned computer may do so provided system requirements are met.

Office 2016 for Windows
Please note Office 2016 is the standalone version of Office. The standalone version is an enterprise version that is a one-time install. It differs from the subscription based Office 365 available for home use.

Updates Over Winter Break Increase Network Capacity

Feb 06, 2017 | Networking

A responsive, reliable and scalable digital network is a core requirement for the campus to reach our strategic goals. To deliver the five impacts the campus is focusing on require ensuring that faculty, staff, and students have access to the technical resources required to thrive. The series of network improvements CTS did over the holidays improves all three of these attributes and positions the campus for the next cycle of technology.

Vawtrak Trojan Detected on Several SUNY Campuses

Jan 24, 2017 | Uncategorized

Some malware has been detected at several SUNY campuses that install a banking Trojan.  This kind of malware can steal your banking account credentials and gain unauthorized access to your financial accounts.

To keep yourself protected:

Easy Access to Specialized Software With Citrix

Jan 23, 2017 | Citrix

Currently, many faculty use specialized software for their courses.  For example, Chemistry uses a program called Chemdraw.  Math uses SAS, Minitab, and Maple. SPSS is used pervasively across multiple disciplines.  Right now, this software is only accessible from certain computer labs.

Online students who are taking courses that require specialized software do not have an option of physically visiting campus to use the software. Therefore, in many cases, they end up purchasing it on their personal computer, adding to the cost of their education.  

Lab and Classroom Computer Updates

Jan 23, 2017 | Classrooms

Several locations on campus received new equipment that was installed over winter break.  
They are the following:

  • (25) new PC desktops for the Penfield Lobby area (first floor)
  • (3) new Mac and PC desktops for the Multimedia Rooms in Penfield 208 and 210
  • (45) new PCs for classroom podiums for the majority of classrooms in Shineman, Park, and the Metro Center

In addition, the following spaces receiver newer used equipment that was installed over winter break:

Extended Help Desk Hours

Jan 20, 2017 | Helpdesk

Since the semester is fast approaching, the Help Desk will be holding extended hours for the following days:

Saturday, 1/21: 12 pm – 4 pm
Sunday, 1/22: 12pm – 7 pm

Give us a call at 315.312.3456, email us at help@oswego.edu, or stop by our office at 26 Lanigan Hall for assistance.