Expand Your Knowledge and Become More Productive with our Technical Workshops

September 9, 2013

Technical workshops will start the week of September 9 and continue through the beginning of November.  Various hands-on workshops are available in the categories of CTS Projects and Services, General Computer Use and Maintenance, Web Conferencing with Blackboard Collaborate, Microsoft Office, LakerApps, and Multimedia.

Online Web Conferencing with Blackboard Collaborate

September 9, 2013

On May 17, the Elluminate Live online synchronous collaboration tool was upgraded to Blackboard Collaborate.  Blackboard purchased the company along with a competing product called Wimba in 2010.  Blackboard used the best of both products to create Collaborate and is their future direction for online conferencing.

Wi-Fi Installs Completed for Residence Halls

September 9, 2013

Over the last two years, CTS has been aggressively equipping residence halls with wi-fi. This summer ended that project with the completion of Onondaga Hall.  Over 200 access points were installed throughout the ten-floor building. All residence halls now have wi-fi coverage in individual rooms as well as public gathering spots such as lounges.

Don't Get Hooked by a Phishing Scam

September 9, 2013

Please do not reply to any email asking for your username, password, date of birth, social security number, credit card numbers or other sensitive data. These are an attempt to steal your identity, otherwise known as a phishing scam.
 

iPhone Spring Cleaning

September 5, 2013

With the release of the new iPhone 5S just around the corner, you may be stowing away for the latest & greatest offering from Apple. However, those who are content with their current iPhone model may want to take steps to keep it fast and ready for the new iOS 7 (Apple's latest Operating System for the phone).

Mobile Office Apps

August 7, 2013

We’re often asked about Office apps on the iOS and Android mobile operating systems. While an official Microsoft Office app does exist for most mobile systems, it requires an active Office 365 subscription. For those users who don’t have that subscription (probably you, if you’re reading this), there are several great alternatives.

Looking to buy a new tablet or smartphone?

July 11, 2013

The popularity of tablets & smartphones is growing at a fast rate (while PC sales slump). However, for many users it is frustrating to choose not only "what" to purchase, but "when" to do so! Because competition is so fierce among top companies like Samsung and Apple, models seem to become obsolete literally as they touch store shelves.

CTS to Implement New Helpdesk Software

April 30, 2013

Campus Technology Services (CTS) is pleased to announce its adoption of ServiceNow, a cloud-based helpdesk ticketing system that will replace the current HEAT system on Friday, May 3.

Tips for saving on Android data usage

April 18, 2013

Here are a few simple steps you can use to shave a few MB off your Android phone's data usage:

Lecture Capture Service Expanding to 5 Additional Classrooms

January 14, 2013

CTS officially introduced lecture capture service to the campus in the Fall 2012 semester.  It was available in approximately 15 classrooms.  CTS will be expanding the lecture capture service to an additional 5 classrooms for the start of the Spring 2013 semester.  Campus Center 306, 323, Mahar 111, 203 and Sheldon 336 will be the newest members to the lecture capture family.