FireFox Upgrade Scheduled for Winter Break

December 30, 2013

Recently, CTS finished preparing a new version of Firefox for campus use. We will be upgrading Firefox to version 26.  This upgrade will be pushed out remotely to all campus PC machines starting at 8:30AM on January 2nd, 2014. Note that when upgrading, all of your bookmarks (favorites) will be saved.

lyndaCampus Replacing Skillport Online Training

December 30, 2013

Effective January 2014 lyndaCampus will replace the existing Skillport online training system.

Tell Us How We Did!

December 27, 2013

Starting December 27, the Campus Technology Services (CTS) Help Desk will be sending customer satisfaction surveys to faculty, staff and students who we recently worked with to resolve a computer-related issue.

CTS Works With Graphic Design Students on Facebook Cover Photos

December 23, 2013

With the help of Kelly Roe’s ART 323 Digital Media class, CTS is now proudly displaying cover photos on our facebook page.

New LakerApps Sign-In Coming Next Year

December 13, 2013

Google recently released information regarding a new sign-in page that will impact logging into all of their Google Apps applications.  For us, this means the page used to login to LakerApps and the login itself (full email address vs. partial email address) could be different.  Google says this change will be “coming next year.”

As we learn more about how this affects LakerApps, we will let you know.

Improvements to WiFi Access for Guests

December 10, 2013

CTS has made it easier for guests of the College to use the WiFi network while visiting campus.

Work Continues to Resolve myOswego Registrations

November 14, 2013

The interface change that was applied to myOswego yesterday, Wednesday, 11/13 did not totally resolve the registration problems we have been experiencing under heavy load.

CTS has been working with Ellucian, the company that makes the myOswego product. We have a high priority support case opened and will continue collaborating with them until the issue is totally resolved.

myOswego Interface Change

November 13, 2013

Over the past week, myOswego has had problems servicing student course registrations causing the system to be slow or unresponsive.  We have reason to believe that the new tabbed user interface applied several weeks ago might be the root of the problem.  This occurs under heavy registration load.

To rectify the problem, we are going to revert back to the old user interface.  This will be done at 5am, Wednesday, 11/13.

New Google Bar Arriving in LakerApps

November 2, 2013

Google recently announced the launch of the new Google bar and is rolling it into LakerApps starting 10/31.

According to Google's notice, this change "is designed to be simpler and more consistent with Android and Chrome OS."

Residential Network Affected By New Mac Operating System Release

October 23, 2013

Yesterday afternoon, Apple released Mac OS X Mavericks, a free upgrade available via the Apple Store.

Often, it takes some time for 3rd party developers to make their products fully compatible with new OS releases. Early Mavericks adopters at numerous universities have discovered the Cisco NAC Agent is not yet compatible.