New Google Bar Arriving in LakerApps

Nov 02, 2013 | LakerApps

Google recently announced the launch of the new Google bar and is rolling it into LakerApps starting 10/31.

According to Google's notice, this change "is designed to be simpler and more consistent with Android and Chrome OS."

For LakerApps users, the black bar across the top of the page with links to Gmail, Calendar, Drive, Sites, etc. has been replaced by a grid icon located next to your email address in the top right of the page.  It looks similar to the following.     

Residential Network Affected By New Mac Operating System Release

Oct 23, 2013 | Apple Networking Software

Yesterday afternoon, Apple released Mac OS X Mavericks, a free upgrade available via the Apple Store.

Often, it takes some time for 3rd party developers to make their products fully compatible with new OS releases. Early Mavericks adopters at numerous universities have discovered the Cisco NAC Agent is not yet compatible.

If you have not yet upgraded to Mavericks, please refrain from doing so at this time. If you have already upgraded, you will be unable to authenticate via the Cisco NAC Agent, and should contact the Help Desk for assistance.

Meet the Help Desk

Oct 10, 2013 | Helpdesk

As of Thursday, September 26, the Technology Support Center was renamed to the Help Desk.  Chief Technology Officer, Sean Moriarty, said the name change "reflects how the campus referenced the previous Technology Support Center and is a well-known industry term."

Over the course of the last week, CTS has been working on updating our website, email and documentation to the new name.  Any emails you may receive from us will show up in your inbox  from the “Help Desk.”

Reorganization of CTS

Sep 28, 2013 | Personnel
On Thursday, September 26, Sean Moriarty, Chief Technology Officer implemented a reorganization in CTS, effective that same day. According to Moriarty, "we have  decided to reorganize to ensure that CTS continues to offer the high  quality services that the campus needs and has come to expect."  He mentioned the goals that were set for reorganizing included:


  • Appropriate succession planning to ensure continuous service delivery
  • Streamline accountability for services
  • Bring common tasks together inside a single team

Now Playing - iOS 7

Sep 19, 2013 | Featured Mobile Networking Software

Yesterday Apple released the new iOS7 operating system for iPhone and iPad. If you’re already upgraded, you may have noticed that you had to “Accept” a new certificate after connecting to “Oswego-Secure”. This is intended and necessary in order for your iDevice to work on the network. CTS has tested and approved iOS7 for the campus network, and it is considered supported software. Please reach out to the TSC if you have issues connecting to WiFi on the system.

Shineman "Shines" with Technology

Sep 09, 2013 | Classrooms Hardware Lecture Capture Mobile Networking

CTS spent much of the summer preparing for the opening of SUNY Oswego's newest building, the Shineman Center for Science, Engineering and Innovation.  The $118 million, 233,000 square foot building is home to the College’s sciences departments including Chemistry, Biology, Physics, Earth Sciences, Computer Science, Engineering, and Mathematics.

App-lying Mobile Technology in the Classroom - iPad Pilot

Sep 09, 2013 | Classrooms Mobile

The beginning of the semester brings an exciting new effort for the use of iPads in the classroom.  The Provost's office, CELT, and CTS are jointly sponsoring a pilot that will allow faculty accepted into the program to experiment with how the devices can be used for teaching, learning and other innovative uses.