CTS Labs and Help Desk closing at 4:30pm, 1/27

Jan 27, 2014 | Helpdesk

All CTS computer labs in Penfield, Mahar 210 and Campus Center 207 as well as the CTS Help Desk will be closing at 4:30pm, 1/27 due to the severe weather conditions.

Safe travels to all who will be on the roads!

CTS Help Desk Extended Hours

Jan 24, 2014 | Helpdesk

The Help Desk will be open extended hours through the weekend. Our hours will be:

Friday, January 24th: 8am - 7pm
Saturday, January 25th: 12(noon) - 4pm
Sunday, January 26th: 12(noon) - 7pm

If you are experiencing any technical issues, please take advantage of the extended hours. We look forward to assisting you!

Server Storage Problem

Jan 20, 2014 | Hardware

One of the CTS server storage arrays had an issue over the weekend.  We have the issue mostly resolved but if faculty or staff have issues connecting to shared network 'Z' drives (not Google Drive), please try rebooting your computer first.  If you continue to experience problems, please contact the Help Desk at 315.312.3456.

Reminder: LakerApps Login Page Changing Effective 7:30 am, 1/20

Jan 19, 2014 | LakerApps

Effective 7:30 am, January 20, the login page for LakerApps (Gmail, Calendar, Drive and Sites) will be changing.

You can continue to click the login button on the www.oswego.edu/mail page, however the next page to enter your credentials will be different.  The new page is a Google page where you will be required to enter your full email address as your username.  You can continue to use the same password.

Shared drive and web services issues resolved

Jan 16, 2014 | Helpdesk myOswego

At approximately 9pm last night, CTS began receiving outage reports concerning web services such as Banner/MyOswego, and faculty shared drives.

The problem was traced to a technical issue with equipment that hosts these services. Several other services residing on said equipment were also affected this morning, including: MailMan, digital signage, and TMA.

As of 10:00 am, access to all the above-mentioned services has been restored. If you are still having problems mounting shared network drives, please reboot your computer.

Google Apps Login Change scheduled for Monday, January 20!

Jan 15, 2014 | LakerApps

As referenced in a prior blog post, Google is changing its Apps for Education sign-in pages to have a consistent look and feel. This provides better security and will make it easier for clients to switch between multiple Google accounts.

Google has scheduled this change to take effect for our campus on Monday, January 20.

lynda.com E-learning Software Now Available

Jan 14, 2014 | Professional Development Software Workshops

It is with great pleasure and enthusiasm that we introduce LyndaCampus to the SUNY Oswego community. The Lynda.com learning library is now available for faculty, staff, students and administration to use. With LyndaCampus, you have full access to thousands of videos and tutorial files anywhere, anytime 24/7, on a computer or via mobile device/tablets.

Campus-wide Network/Voice Services Outage - Sunday 1/12 6am-10am

Jan 09, 2014 | Networking Uncategorized
Campus Technology Services will be upgrading core network equipment in Culkin Hall this Sunday, January 12 from 6:00am to 10:00am. These upgrades will allow the necessary expansion and flexibility for future infrastructure planning.

The following campus services will be unavailable during this timeframe:

  • Internet and Internet 2 access (wired or wireless)
  • Voicemail system