Adobe Creative Cloud Rollout on Campus

August 27, 2015

In a previous article we mentioned that there would be a charge for non-academic departments. This is no longer the case - every single SUNY owned Mac or PC will be eligible regardless of department on campus at no charge.

Upgrading to Windows 10 or Mac OS X 10.11

August 25, 2015

On July 29, 2015, Microsoft released Windows 10.  In the fall, Apple will be releasing a new version of their operating system, OS X 10.11 called El Capitan.

Help Desk Extended Hours Start 8/20

August 19, 2015

The CTS Help Desk will have extended hours starting Thursday, 8/20. Hours will be the following:

Thursday, 8/20: 8 am - 7 pm
Friday, 8/21: 8 am - 7 pm
Saturday, 8/22: 12 pm - 4 pm
Sunday, 8/23: 12pm - 7 pm

After Sunday, our normal help desk hours will be: 
Monday-Thursday: 8am-7pm
Friday: 8am-4:30pm
Saturday, Sunday: Closed

Please note the semester hours may change during holidays.

Are You Ready For Blackboard Learn?

August 7, 2015

Fall classes will be starting in a couple of weeks and with it the complete transition from ANGEL to Blackboard Learn.

As a reminder, the last day ANGEL access will be available is Monday, August 31, 2015. After that, any attempts to access it will be redirected to Blackboard Learn.

Blackboard Learn Migration Upcoming Trainings

June 26, 2015

To assist in the migration from ANGEL to Blackboard Learn,  the Blackboard Learn Migration team will be offering numerous Blackboard Learn workshops throughout the summer.  In addition to the workshops, office hours are available for individual assistance.  Below are short descriptions of the summer offerings.

Adobe Creative Cloud Products Require New License Code

June 10, 2015

SUNY Oswego subscribed to the Adobe Creative Cloud (CC) during the Spring 2015 semester. If you installed one or more of the Adobe Creative Cloud products between January 1 - June 5, 2015, you will need to update the license code which has since expired.

PC users can follow these instructions:

FINAL Reminder - Blackboard Automatic Migration Deadline - June 7

June 5, 2015

This is a final reminder from a previous communication that the automatic migration of Fall 2015 ANGEL course shells to Blackboard is June 7.

Blackboard Automatic Migration Deadline - June 7

June 2, 2015

This is a reminder from a previous communication that the automatic migration of Fall 2015 ANGEL course shells to Blackboard is June 7.

Laker Apps Offline Now Available

May 18, 2015

Starting Friday, May 15th at 4:30 p.m., users of Google Chrome will be able to use Laker Apps powered by Google without having to be online. This new "Offline mode" will enable people complete many tasks even while they do not have an active connection to the Internet. These abilities include:

The Progression of Campus Technology Service's Wireless Project

May 8, 2015

In the early months of 2014, Campus Technology Services (CTS) announced a three year plan to improve the wireless network around campus. Since then, CTS has been hard at work expanding the wireless coverage and capacity throughout campus.