Help Desk Extended Hours Start 8/20

Aug 19, 2015 | Helpdesk

The CTS Help Desk will have extended hours starting Thursday, 8/20. Hours will be the following:

Thursday, 8/20: 8 am - 7 pm
Friday, 8/21: 8 am - 7 pm
Saturday, 8/22: 12 pm - 4 pm
Sunday, 8/23: 12pm - 7 pm

After Sunday, our normal help desk hours will be: 
Monday-Thursday: 8am-7pm
Friday: 8am-4:30pm
Saturday, Sunday: Closed

Please note the semester hours may change during holidays.

The Help Desk can be reached by phone at 315.312.3456, email at help@oswego.edu, or onsite in 26 Lanigan Hall.

Adobe Creative Cloud Products Require New License Code

Jun 10, 2015 | Uncategorized

SUNY Oswego subscribed to the Adobe Creative Cloud (CC) during the Spring 2015 semester. If you installed one or more of the Adobe Creative Cloud products between January 1 - June 5, 2015, you will need to update the license code which has since expired.

PC users can follow these instructions:

Laker Apps Offline Now Available

May 18, 2015 | LakerApps Software Uncategorized Web

Starting Friday, May 15th at 4:30 p.m., users of Google Chrome will be able to use Laker Apps powered by Google without having to be online. This new "Offline mode" will enable people complete many tasks even while they do not have an active connection to the Internet. These abilities include:

ANGEL End of Life Approaching

May 04, 2015 | Uncategorized

It’s hard to believe that the semester is almost over and with it the first cohort of Blackboard Learn users. We have all gained experienced and insight on the migration from ANGEL to Blackboard Learn that has shaped our campus plan.

As we prepare to migrate the rest of the campus, we wanted to make you aware of a few important items including migration paths and the decommissioning of ANGEL.

ANGEL End of Life

Penfield Computer Lab to be Open 24 Hours for Finals

Apr 29, 2015 | Uncategorized

The Penfield Computer lab in 100A Penfield will be open 24 hours starting Sunday, May 3rd at 10 am through Friday, May 15th at 4:30 pm.

Penfield Library and CTS have collaborated on opening the lab 24 hours during the last two weeks of the semester to allow for additional workspace for students needing to complete classwork. This will be in addition to the adjacent 24 Hour Room. The Penfield Lab area will be designated as quiet work space, while the 24 Hour Room will be designated for group work.