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Over the last couple of months, Campus Technology Services has been reminding all employees to update their antivirus software as the campus transitions from Sophos to Cylance. The Sophos license expired July 31. If you have not updated, you may now start seeing notices on your SUNY-owned devices that Sophos has expired, leaving your device susceptible to malware.

If your computer needs Cylance installed, please login to the CTS Licensed Software Download page. Then, go to the “Cylance Protect” section to download and run the software that will remove Sophos and install Cylance.

If you have any questions, come across any issues using the Cylance installer, or would like assistance installing Cylance, please contact the Help Desk at 312.315.3456 or More information is also available on our Cylance Frequently Asked Questions page.