Campus Technology Services supports on-campus, local, and long-distance calling for all students and employees. Telephone service includes such features as easy four-digit campus dialing, caller id, call waiting, and voicemail {employees only}.  

To make a credit card payment on your telephone bill, please go to:

Office Hours:
8:30 am - 4:00 pm Mon - Fri

Summer Hours:
8:30 am - 3:30 pm Mon - Fri

Employee PBN Contract (PDF, 137KB)

Please contact the CTS Help Desk at or 315.312.3456 for:

Requests of Services: Moves, Adds, or Changes
People Search Updates
Caller ID Updates
Voicemail Issues
Name Connector Updates
Cell Phone Requests/Issues/Orders/Upgrades
Telephone Billing issues

Directory Assistance

To find contact information for SUNY Oswego students, employees and departments, you may use our online PeopleSearch directory.

Outside of office hours, if you know a person's name or a department's name and wish to talk to them by phone, you can call the Voice Directory service (NameConnector) at 315.312.2500, say the person's or department's name and be automatically transferred to their extension.

CISCO Unity IP Phone User Guide for models 7942 (2 button) & 7962 (6 button)