Penfield Library is open to students, faculty, and staff. Please see our guide on Penfield Library Services During the COVID-19 Pandemic for the most up-to-date information about library resources and services.

Need help now?

Zoom Drop In

Open Zoom Now

  • Winter session hours:
    • 11:00am - 4:00pm, Monday - Friday
    • Not available December 25 or January 1
  • Use if it would be helpful for someone to explain by showing you their screen


Chat requires JavaScript.
  • Available 24/7
  • Oswego librarians available same hours as Zoom; other hours staffed by academic librarians at other schools

Other help options

What Can I Ask?

  • Where should I look for sources?
  • Could you help me brainstorm a research topic?
  • How can I broaden / narrow my topic?
  • How can I tell if a source is trustworthy?
  • I'm having trouble using a database or other library resource. Can you help?
  • How should I format this citation?

...and more!

Student asks her question at the Research Help Desk.