Confidentiality and medical records
The information placed in medical records is protected. Records are strictly confidential and not released to anyone unless:

  • The student or his/her legal agent provides the health center with written authorization to release information; this authorization to release medical information must be separate from a request to release other records, such as a transcript or placement folder.
  • The health center receives an official court-ordered subpoena demanding medical information, or when ordered by a Judge.
  • The student has a communicable disease which is reportable by law.
  • Abuse of children 
  • Immenent harm to self or others
  • Security clearence (i.e. FBI, CIA, etc.)

Record release form

Destruction of records
Records are destroyed in accordance with the State University of New York Records Retention and Disposition Manual.

Medical excuses for missed classes/exams/assignments
The Health Center has a long-standing policy that excuses for missed classes, exams or assignments are not written by health center personnel. Class attendance is an administrative matter between the student and the instructor. 

Medical withdrawal
Petition for medical withdrawal will be reviewed by the Director at the Health Center. The student's written permission is necessary for release of medical information. 

Grievance Procedure
The Walker Health Center (MWHC) aims to provide the best support and service possible to our students, as well as our community stakeholders. As a client of the MWHC you are entitled to engage in a dispute resolution process in the event you have a complaint about the provision of services. Please refer to our grievance procedure form