Student Operations Services (SOS) Hiring Information

What is an SOS?

The SOS (Student Operations Services) are employees of Residence Life & Housing and are expected to perform a multitude of duties while remembering that we serve not only SUNY Oswego students, but also faculty, staff, parents, and visitors. The SOS Staff is made up of Desk Attendants and Recycling Technicians. The main goal of the SOS staff is to provide assistance and information to those seeking it. This in turn requires a positive attitude, approachable demeanor and paying attention to an individual’s needs, problems, and miscellaneous questions.

Hiring Process to Fill Vacancies

Interested in working in the Residence Halls? The hiring process for employment for the academic year begins with a selection process in the spring semester of the previous academic year to select staff or the upcoming fall semester. The application will be reopened in the early fall semester to provide new applicants a chance to apply for open positions. Any applicants who are not selected for a position, but are eligible to be hired are kept on an alternate list. Hiring for the spring semester of the current academic year will utilize the alternate list created in the previous fall semester unless there is a need to reopen the application.

Below, you can view the steps to begin your Application Process, along with the selection timeline.

Application Process

Student Operations Staff (SOS) selection is a centralized process, hiring for positions in all Residence Halls. 

We thank you for taking the time to apply for our SOS positions and appreciate your patience during this process. Please feel free to contact our office at with any questions or concerns you may have. Applications are kept on file if any mid-semester vacancies occur. We wish you the best of luck in your application process.

SOS Selection Timeline 

New SOS Applicants

(Desk Attendants, Recycling Technicians)


New SOS applications available at eRezlife

03/19/2023 New SOS applications due (Applications are reviewed on a rolling basis)
03/24/2023 New SOS applicants references due


New applicant interviews

*Please note interviews are offered based on location preference and available positions.

New SOS Applicants: Instructions to Apply

  • Go to eRezlife
  • Select the position you wish to apply for (DA, RT).
  • Select New Applicant- SOS 2023-2024.
  • Complete the application including 2 references. Your references will receive a reference form electronically to the email you provide. Reference Forms must be submitted by the deadline if you wish to be considered for an interview.
  • Repeat for each position you wish to apply for. You will be asked to rank your preferences.
  • You must agree that you completed the application with accurate information, that you give permission to Residence Life and Housing to check references, grades, and conduct records in order to submit your application.
  • You will receive notice from eRezlife about the interview process.

Note: If you wish to withdraw your application at any time please contact

“What has your SOS position done for you?”

Have you ever wondered why one of your peers chose to apply and accept their SOS position?  While everyone’s answers are different, there are just as many different benefits to the many positions offered by the Residence Life & Housing office.  Below, you can see a few testimonials from different SOS staff members who have answered the questions above.

“The Desk Attendant position has given me an opportunity to expand my connections, both academically and professionally across campus.”

-Waterbury Hall Desk Attendant, Andre Frontis:

“The R.T. position has opened the door to new employment opportunities thanks to the skills I’ve utilized in this position.”

-Waterbury Hall Recycling Technician, Christopher Johnson: 

 "As an SOS member, I feel appreciated and I feel supported. If I have something important to say, people listen to me. I work side-by side with the AHD to make sure the desk is running efficiently, which in the end only gives the residents a great experience. I love my staff, the Ra's and the residents. Cayuga feels like home for me. I could not have asked for a better job and I will be forever appreciative for the opportunities this job has provided me with.

-Cayuga Hall Student Operations Services Coordinator, Katie Miano

SOS Supervisors

If you have building specific questions, please contact the supervisor below:

Ousmane Diallo Cayuga Hall
Tyrel Vialva Funnelle Hall
Sunny Gauli Hart Hall
Amber Saint Joy Johnson Hall
Andjela Dapa Oneida Hall
Alaces Sarmiento Onondaga Hall
Amber Saint Joy Riggs Hall
Carson Nedell Scales Hall 
Nirdishtha Sapkota Seneca Hall
Annabelle Hipp The Village
Carson Nedell Waterbury Hall

Residence Life and Housing
303 Culkin Hall
Phone: 315.312.2246
Fax: 315.312.6329
8:30 a.m. – 4:30 p.m.
Monday – Friday

Follow Us
Like us on Facebook! Follow us on Twitter! instagram logo links to res life instagram account You Tube logo links to SUNY Oswego You Tube account