Frequently Asked Questions

Attendance, Fees and Guests

Attendance at New Student Orientation

All new, incoming first year and transfer students attending SUNY Oswego on the Main Campus (located in Oswego, NY) are required to attend or complete New Student Orientation, coordinated by the Office of New Student Orientation. Participation for the duration of the program is required. Email communication from our office outlines the time expectations and duration of the Orientation programs, either in-person or virtyal.

Students who are enrolled in the College as online, evening, Syracuse Branch Campus, or CTE (VTP) students are not required to attend a Main Campus, in-person Orientation program.* These students may be required to complete a virtual orientation experience. 

*Students who are enrolled as online, evening, Syracuse Branch Campus, or CTE (VTP) students have other Orientation requirements as outlined by The Division of Extended Learning and/or their appropriate academic department. Questions pertaining to the Orientation experience for these students should be directed there.

Orientation Fees

First Year & Transfer
For new students who matriculate in the fall semester, there is a one-time fee of $115 that will be placed on your tuition bill. 

What the Fee Covers
Orientation is a comprehensive program for new students and their guests, which enlists the assistance of various campus departments and services. There is an immense amount of preparation that goes into coordinating the program, both in-person and virtually. The fee covers  staffing & operational costs such as technical assistance and program materials, and Welcome Week programs, performers, and giveaways.



Fee Removal and Refunds

Student Fee Assessment and Removal

All new, incoming students are assessed the appropriate Orientation fee on their student bill.

Requests to remove the student Orientation fee from the bill will be considered in the following circumstances:

  • The student formally withdraws from the College prior to attending or completing an Orientation program
  • The student's admission to the College is rescinded prior to attending or completing an Orientation program

Requests to remove the student Orientation fee from the bill are not considered in the following circumstances:

  • The student formally withdraws from the College after attending or completing an Orientation program
  • The student's admission to the College is rescinded after attending or completing an Orientation program
  • The student elected not to attend or complete an Orientation program but matriculated for classes for the subsequent semester
  • The student did not formally withdraw from the College, did not attend or complete an Orientation program, and did not matriculate for classes for the subsequent semester

All other circumstances not listed are up to the discretion of the Coordinator of New Student Orientation.

Refund Administration

It is the responsibility of the student and/or guest to request a refund. All requests must be received in writing. They can be emailed to orient@oswego.edu or mailed to:
New Student Orientation
SUNY Oswego
7060 State Route 104
Oswego, NY 12136

All refund requests must include:

  • Student's full name and ID number (#805)
  • Reason for the refund request (ie, canceled parent Orientation reservation)
  • Address of the refund recipient

The refund process will be initiated within 3 business days of receipt of the written request. If the initial payment was made via credit card, the refund will be requested on your behalf. You can expect to see the refund on your credit card used for the original transaction within 3 - 4 weeks. If the initial payment was made via check or cash, the refund will be requested and a check will be mailed to you within 2 - 3 weeks.