Professional development series slated for Phoenix campus

The American Management Association and the SUNY Oswego Institute for Professional and Organizational Development have partnered to offer a series of non-credit certificate programs and courses at the institute in Phoenix.

The first in a series of 2005 offerings is “Interpersonal Communication Skills in the Workplace,” scheduled on five consecutive Tuesdays beginning Feb. 8 and ending March 8, from 6 to 9 p.m.

During the five sessions, participants will develop personal strategies to become effective communicators using “real-life” business scenarios. Participants will learn how to work with various personality types, become active listeners, give and receive criticism, and effectively use nonverbal communications.

The instructor, Martha Marshall, has facilitated conflict resolution services and related courses for schools, businesses, non-profit organizations and government agencies for over 20 years.

The SUNY Oswego Institute for Professional and Organizational Development is dedicated to partnering with business, government and non-profit organizations to develop and deliver customized employee training based on current and future business needs. Its mission, “Your Success Is Our Business,” focuses on bottom-line results.

or questions and registration information or to request a brochure, call 312-6430, e-mail or visit the Web site at

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(Posted: Jan 26, 2005)