Penfield Library's website has several features that improve service and access. Some of these features require the user to verify that they are part of the SUNY Oswego community. Other features may conflict with the set up of certain ISP (Internet Service Providers) and network firewalls. This page answers basic questions relating to these aspects of our site.

Computer Account Required to Access Restricted Services

To access services that have licensing agreements restricting their use to SUNY Oswego users, you must verify that you are a SUNY Oswego student, faculty or staff member.

If you are off campus, you will be prompted for a Laker NetID and password the first time you access (click on) a restricted service. These are the same as you use for Blackboard or to log into a campus computer.

New Students

New students are assigned a computer account upon registering for classes and paying their bill. The account must be activated before you can use it. To activate your account:

Note: Online activations will become active within 24 hours. You will be required to submit your date of birth and your University ID number to activate your account online. This same account allows you access to the computers in the library and in CTS labs throughout campus.

All Students


Several database products require you to allow cookies. A cookie does not reveal information about who you are, your email account, allow access to your hard drive or transmit viruses.

To manage cookies in Firefox:

  • Click on the Tools Menu
  • Click on "Options"
  • Select "Privacy & Security"

To manage cookies in Internet Explorer:

  • Go to Tools
  • Click "Internet Options"
  • Select "Privacy" Tab

To manage cookies in Chrome:

  • Go to the Chrome menu icon and click "Settings"
  • Click "Show advanced settings" at the bottom
  • In the "Privacy" section, click "Content settings" button
  • In the "Cookies" section, Click "All cookies and site data"

Trusted Sites

If you try to use a library resource and you end up seeing either:

  • A flashing, blank page after you login to the library on the Access Restricted Services page,
  • A totally blank page instead of a database search screen

You may need to add a site to your browser's list of trusted sites.

To fix this problem in Internet Explorer:

  1. Tools >> Internet Options
  2. Security tab
  3. Trusted Sites (green checkmark icon)
  4. Sites button
  5. Paste in the following addresses:
  6. Click Add