Sarah Bonzo

Topic description: 
  • Lean and process improvement methodologies with a focus on culture, team-member development and problem solving in healthcare.
  • Change management in the transition to, and optimization of, electronic medical records, also known as electronic health records (EMR/EHR).

Doctoral degree: University of Michigan, Ph.D., industrial and operations engineering

Research interests: process improvement in health care, resilience engineering, and organizational learning