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Josh Galletta

Help Desk Coordinator

26 Lanigan Hall
Photo of Josh Galletta

Responsibilities of the Help Desk Coordinator​ ​include supervision of th​​e operations and staff of the CTS Help Desk, assisting first-line staff when workloads are high or additional expertise is needed, communicating technical news and service announcements through email, social media and blogs,​ and conducting technical trainings for the campus.