The CTS Help Desk will have extended hours starting Thursday, 8/20. Hours will be the following:

Thursday, 8/20: 8 am - 7 pm
Friday, 8/21: 8 am - 7 pm
Saturday, 8/22: 12 pm - 4 pm
Sunday, 8/23: 12pm - 7 pm

After Sunday, our normal help desk hours will be: 
Monday-Thursday: 8am-7pm
Friday: 8am-4:30pm
Saturday, Sunday: Closed

Please note the semester hours may change during holidays.

The Help Desk can be reached by phone at 315.312.3456, email at help@oswego.edu, or onsite in 26 Lanigan Hall.

After-hours resources
You can now submit a ticket 24 hours a day, 7 days a week via Self Service. Check on the status of your tickets, message the representative working on your ticket, and more!

If you call after normal business hours, please leave a detailed voicemail message; we will return your call as soon as possible. If there are campus-wide outages, we will post updates to our recorded status line. Major alerts for the campus are also available online and via our Facebook group.