Ingeniux Tips

TIP #1: Always leave nodes* marked for publish (10/15/10)

-- During the publishing process, any files unmarked for publish will be deleted from the Run-time* server (production server). The files will remain in Ingeniux and can be marked to publish at time of the the next publish.

What if you are working on a page and it's not ready to publish?
-- Leave the page checked-out and the system will not publish it. Be sure to leave it marked for publish.

* Nodes are: pages, folders and components in Ingeniux. See pages 16 & 17 of Getting Started with Ingeniux (PDF) for definitions.

Ingeniux Tip #2: Publishing Times (rev May '12)

As of 5/16/12, publishing occurs at 6, 8, 10, 12, 2, 4, 6 and 9 pm.


Ingeniux Tip #3: Use Paste from Word or Paste as Text (10/21/10)

This tip applies to both Ingeniux and OmniUpdate.

If you copy and paste from Word, be sure to use the button 'Paste from Word' or 'Paste as Text'. Word contains lots of hidden formatting code. When it is pasted into an HTML file, the file may not appear the way you expected. or, it may completely 'break' the file so that it cannot be edited in a CMS. Often the resulting HTML file will not show anything when viewed in the browser.

Cleaning up messy code is time consuming. Instead, delete all of the offending text and paste in clean text.

Ingeniux Tip #4: OmniUpdate for departmental web pages (10/27/10)

Our licence for OmniUpdate Campus (for editing departmental web pages, not personal web pages) expires at the end of the 2010. We are well on our way to migrating departmental pages into Ingeniux.

You can help us speed up the process by deleting files that are no longer in use before we migrate your site.


Ingeniux Tip # 5: LakerApps calendars on web pages (11/2/10)

This tip is applicable to both Ingeniux and OmniUpdate.

If you are placing a LakerApps Calendar on a web page using the iFrame code provided by Google, please be aware that in order for this calendar to always show properly within the web page in any browser, the calendar must be shared as public. If your calendar is shared with just SUNY Oswego, users may be automatically redirected to the full calendar on Google, thus bypassing any additional information on your web page. Google help on sharing a calendar.

Do you want to know how to embed a LakerApps calendar on a web page? Please see the Google documentation


Ingeniux Tip #6: CMS links (rev 1/15/14)

CMS Training Calendar:

Web-related Training Registration

Log into Ingeniux: or


Ingeniux Tip #7: Components documentation (11/10/10)

Documentation (PDF) from the components training is posted here. Included are tips for editing and creating Alt Left Nav components. New user components are also featured.

Ingeniux Tip #8: Training Evaluation (11/15/10)

If you attended an Ingeniux training session, please visit this page to give us your input.

Your opinions and suggestions are important to us. Please take a few minutes to fill out this evaluation form. You can submit the form anonymously if you wish.

If you attended more than one workshop, please feel free to fill out the form for each session.

Ingeniux Tip #9: Table Alignment (11/16/10)

If you use tables to align information on your web page, you may have noticed they do not always align properly, even when you choose cell properties > vertical align top.

Here's how to force table cells to vertically align at the top:

  1. Edit the body copy of the page.
  2. Click on the HTML button.
  3. Copy the following code
  4. Paste the code at the top.
  5. Update, save, check in and be sure the file is marked for publishing.


Ingeniux Tip #10: Anchor Links (12/3/10)

Anchor links are primarily used on long web pages to help users navigate the page easily. A good example of their use is our A-Z page.

Create anchor links in Ingeniux
Here's a short Flash tutorial on how to create anchor links in Ingeniux.

Advanced Tip -- Linking to another page's anchor:
If you want to link to another web page's anchor link, you will need to use the external link feature in Ingeniux. Here's an example.

Let's say you want to link to the area on a library web page that mentions dictionary information. The URL to the page is

You could just link to the reference page and let the user find part about dictionaries themselves using an internal XID link (see page 10 of Getting Started with Ingeniux).

However, if you want users to be taken directly to the dictionary part of the page, you will need create an external link and use the full URL plus the anchor link name:


Ingeniux tip #11: Component Naming Conventions (12/16/10)

When naming a component, be sure to include the account name and what the component is. I.e., If it's an alternate left navigation component in the Training account, name the file:


If it's a right column component, use something such as:


When components are named the exact same name as an existing page, the resulting web page is blank.  Of course, don't use special characters in any name. Spaces are not a best practice either.

Ingeniux Tip #12: User Components (12/22/10)

There are right column components available for you to add to your pages. They are located at the bottom of the tree under User Components.

You cannot edit these components, but you can put them on any page.

To see an example of them in use, go to On that page we used the Oswego calendars rt column and SUNY Oswego News Includes / Campus News components.


Ingeniux Tip #13 Embedding a Laker Apps Document (1/3/11)

You can embed a Laker Apps document directly into your web page in Ingeniux using the iframe coding provided by Google. Here's how:

1. Create a document in Laker apps.

2. Copy the code to embed document contents on your web page

  1. Choose share > Publish to Web
  2. Start Publishing
  3. Copy the text from 'Embed code' area

3. In Ingeniux

  1. Open the file for editing
  2. Choose the HTML Source Editor
  3. Paste the code into the area



Ingeniux Tip #14: Check-In / Check-Out ( new screen snapshots 2/8/11)

Be sure to check files in when you are finished editing. Checked-out files will not publish. The check-in/checkout button is a toggle,

Check a file in
When it says 'check-in' it means if you click it, it will check the file in.

Check a file out to edit
If it says 'check-out', if you click it, you will check the file out.

Ingeniux Tip #15: Clear Your Browser's Cache Frequently (rev 10/22/13)


Your browser stores web pages in a temporary folder on your computer. By removing these cached files, you will be sure to be downloading the latest version of a web page. It's especially important to do this now that we have moved to version 8 of Ingeniux. You want to be sure to be downloading the most current version of Ingeniux CMS.

Here's How

  • Firefox  (both Windows and Mac): Go to History > Clear Recent History > . Be sure cache is checked. Click on Clear Now.
  • IE:
    • In IE7 or IE8: Tools > Internet Options > General Tab. In the Browsing History section, use the Delete button. And select what you want to delete.
    • IE 9 & 10 - please see instructions on this web page.
  • Safari (on a Mac): Go to Deveop > Empty Caches.
  • Chrome (both Windows and Mac): Customize & Control (on upper right) > History > Clear Browsing Data. Make sure 'Empty Cache' is checked.


Ingeniux Tip #16: Analytics Tab (1/25/11)

An additional tab, Analytics, has been added to version 7 of Ingeniux. By default, it shows visitor statistics for the past 30 days. You may choose a different time period to view. This information is collected by Google Analytics.

What is the difference between a visit and a pageview? (from Google Analytics Help)
Visits represent the number of individual sessions initiated by all the visitors to your site. If a user is inactive on your site for 30 minutes or more, any future activity will be attributed to a new session.
A pageview is defined as a view of a page on your site that is being tracked by the Analytics tracking code. If a visitor hits reload after reaching the page, this will be counted as an additional pageview. If a user navigates to a different page and then returns to the original page, a second pageview will be recorded as well.

Ingeniux tip #17: Show Table Borders and Align (2/4/11)

More on tables ...
If you would like borders to show in a table (and align cells to the top): Here's how to show borders on all table cells and vertically align the conents to the top of each cell:

  1. Edit the body copy of the page.
  2. Click on the HTML button.
  3. Copy the following code
  4. Paste the code at the top.
  5. Update, save, check in and be sure the file is marked for publishing.



Ingeniux Tip #18: Create a Web Page or PDF? (2/10/11)

Generally we recommend creating a web page instead of a document (I.e., PDF). Some reasons for this include: PDF files are usually larger than a simple HTML page; web pages provide easier navigation from one page to another; PDFs don't work on all platforms, I.e., iPads; and PDFs are less accessible for those with physical disabilities.

However, there are a few instances when linking to a PDF could be the better choice.

  • When you require users to sign a form.
  • Documents that always need to be printed.
  • Documents that cannot be altered. PDF files can be 'locked' down so no changes can be made to them.
  • Long documents.

Think of PDF files as an alternative to Web pages. Use them mainly for pages that people need to print.

PDF files are preferable to Word documents. Here are two reasons not to link to Word files on the web:

  • Even though it is the most popular word processing program, not everyone has it.
  • Word files can transmit viruses.

If you would like to create a PDF file from your Word files, it's not hard. Just follow these instructions.

Tip #19: Print from Ingeniux (3/1/11)

If you have a need to print a page from our CMS, you'll notice there is no print button. Below are directions how to get around that.

On a PC using Internet Explorer:

  1. Log into Ingeniux.
  2. Check the file out.
  3. Click on the Preview button at the top (not the Page View). This opens the page in a new window.
  4. Right click on the page and choose print.
  5. The resulting printout will only show the body area of the page, not the right column.

On a Mac using Safari:

  1. Log into Ingeniux.
  2. Check the file out.
  3. Click on the Preview button at the top (not the Page View). This opens the page in a new window.
  4. Right-click on the middle of the page and choose Open Frame in new Tab - (or new window).
  5. Press Ctrl+p on a PC or Apple+p on a Mac to bring up the print dialog box.

If you print using Firefox you'll notice that usually only the top part of the page will print.

For those who use Google Chrome browser on a PC or a Mac, please follow the instructions above for Safari on a Mac.


Ingeniux Tip #20: Check before you move, rename, replace or delete

One of the benefits of our new CMS is that one can move pages around without breaking links between pages, providing the pages are linked using their XIDs. However, there are some things to watch out for.

If you ...

Rename a Page:

the URL will change. Anyone who has a favorite/bookmark for that page in their web browser will find it broken. In addition, any web page outside of Ingeniux linking to that page will have a broken link.

For example: renaming the training home page from
gives it a new URL

Replace a Page (by deleting the old and creating a new page):

If you use the same page name, favorites/bookmarks will not break. But, the new page will have a different XID which will break the link within Ingeniux.

Move a Page to a Different Level:

This presents the same problem as renaming a page. It will change the page's URL.

Delete a Node (page, folder or component)

The node will go to the recycle folder located at the bottom of the tree. Providing the folder has not been emptied, an administrator can retrieve the node for you.

Caution: If you right click on a node and choose delete, that action will also send 'child' nodes to the recycle folder.

Tip #21: Image Editing Tool (4/5/11)

Before you upload an image to Ingeniux, the best practice is to edit the image first (I.e., crop, re-size). However, if you have already uploaded the image, Ingeniux provides a tool in which you can re-size, rotate, crop or flip an image. Here's how to use the tool:

  1. Log into Ingeniux
  2. Click on the Assets button
  3. Open the images folder and go to your account folder
  4. Click on the image to select it.
  5. Click on the Edit button.
  6. To re-size, click on Resize. (Crop, rotate and flip work in a similar manner.)
    1. Leave the 'Keep Aspect Ratio' checked
    2. Insert the width in pixels.
      -- Right column - maximum 150 px
      -- Center area - maximum 500 px
      (Height will vary.)
    3. Click on the green check mark just below the white box to accept the change.
    4. 'Save as' if you wish to keep the original photo.
      Choose Save Changes to overwrite the photo file.


Tip #22 Center an Image (6/8/11)

Because we use CSS and strict HTML, centering images on a page can be an issue. If you need to center an image, here's how:

  1. Check the file out
  2. Insert the image (directions are on page 9 of the Getting Started documentation)
  3. Click on the select it
  4. Click on the insert/edit image icon
  5. Click on the Appearance tab
  6. At the Class drop down menu, choose (value). Then type in the word centered.
  7. Click Update
  8. Save and check the file in.
  9. Preview or Page View will show the image centered

Keep in mind that images for the body area should be no wider than 550 px. And images for the right column should be sized to 160 px or less in width.

Tip #23: Don't Break Links (7/12/11)

If you rename a page --
The web page address will change. Anyone who has a favorite/bookmark for that page in their web browser will find it broken and any web page outside of Ingeniux linking to that page will have a broken link.

For example: If I renamed the training home page from:

training (
CMStraining - it would have a new web address (URL)

Use internal linking to avoid broken links.

When linking to another page that exists in Ingeniux, be sure to use the internal link option which uses the XID numbers. That way, even if someone renames a page, the link on your page will not break. You can link to any page in the system this way, not to just the pages in your account.


Tip #24: Show Facebook Page 'Likes' (7/27/11)


Ingeniux Tip #25 Create & Insert a Glassy Button (8/3/11)

The website at gives you an easy way to create button images for your web pages. Just fill in the blanks and click 'download zipped images.'

The site will give you 2 images:

Button in it's original state:
button 1

Button for a mouseover:
button 2 for rollover

This PDF file gives you the settings needed to create the buttons shown here. The file also includes the steps to insert the buttons in Ingeniux.

More samples are on this web page.

Ingeniux Tip #26: Component Training Videos Available (Aug 2011)

There are two new training videos to help you edit content.

1. Create and Edit a Right Column Component (5 min)

2. Create and Edit an Alternate Left Navigation Component (6 min)

Links for all video trainings are on this page:

Ingeniux Tip #27: Be Careful When Deleting Files in Assets Area (Aug 2011)

Be careful when deleting files in the assets area of Ingeniux. Assets include PDF, Word, PPT and image files.

If you delete a folder or file in Images or Documents, there is usually no recovery. However, if you email within 15 minutes of the error, we may be able to recover the files for you.

Ingeniux Tip #28: Don't share your ID or password (Sept 13, 2011)

Sharing your Laker NetID and password with others is not a good idea for many reasons.

Ingeniux uses your Laker NetID and password for log in purposes. This same ID and password is used by a number of other applications on campus.

If you give someone else your Laker NetID and password so that they can edit web pages, that person could also:

  1. log into your email (read and send emails under your name),
  2. read/edit your documents,
  3. read/edit your calendar,
  4. log into myOswego,
  5. log into Angel,
  6. change your password

If you need change your password, visit, click on 'Account Tools', log in, then click on 'change your password.'

If someone needs access to edit departmental web pages in Ingeniux, there are only 2 requirements:

  1. The department head needs to email me ( a request with the person's name and Laker NetID.
  2. That person must attend a Getting Started training session. Register here.

Ingeniux Tip #29: Short URLs - Short Links - Redirects - Short Web Addresses (10/3/11)

At SUNY Oswego, short URLs may be created under special circumstances.
For example, ... has been shortened to

To request a short URL, please fill out this on-line form. Due to volume of web requests, short link requests may take up to 2 business days to fulfill. You will be asked for:

  • the long web address
  • requested short link
  • reason for request
  • Date needed and date it can be removed

The webmaster will ultimately choose the best name. This is to avoid duplicates and to keep the overall structure of the website intact. Short links that have outlived their usefulness may be removed at the discretion of the webmaster.

The full short URL policy is here.


Ingeniux Tip #30: Sources of Media (1/23/12)

As we use more and more music, video and images on our web pages, it is important to verify that the media we use is not protected by copyright. For example, if you are creating a video or slide show and want to add background music, make sure you have the owner's permission to use it.

Did you know if you upload a video to YouTube with copyright-protected music on it, they may reject your video (see YouTube copyright information)? Also see the CTS Copyright web page on our web site.

Free sources of media include:

Be sure to read the license information from each site as the restrictions and requirements may differ from site to site and from author to author.

Many of these sites also have low-cost downloads available.

Ingeniux Tip #31: Photos of SUNY Oswego (2/23/12)

Campus Update, the bi-weekly newsletter published by SUNY Oswego Office of Public Affairs, includes a Photo Album in each issue. If you would like to use any of the photos from Campus Update, here's a link to the archive. You can right-click and 'save image as' to use the photo on a web page.

In addition, Public Affairs photographer Jim Russell, has put together some great scenes of our campus in a Picasa photo album here.

Be sure to size the image before uploading to the Assets area of Ingeniux.

Ingeniux Tip #32: Thinking Mobile Writing Tips (3/6/12)

"Omit needless words." With an increasing number of users accessing the web via mobile devices, this timeless advice from Strunk & White's classic book "Elements of Style" applies more than ever. Last month, 6.2 percent of web visits came via mobile device, compared to just 2.2 percent in February 2011. If readers resisted scrolling on regular computers, they're even less likely to roll down a long page of copy on a smartphone.

Web writing puts a premium on getting to the point as quickly as possible and providing users opportunities to take action. With mobility, this need increases. In addition to rolling out a special mobile website, our most recent redesign of streamlined the look to better translate to mobile devices.

But here are some tips that can help as you plot out what to do with your pages:

  • More with less. Look at your copy and weed out extra or "flowery" talk. Web writing expert Mary Beth Kurilko likes to say "If the opposite is ridiculous, why say it?" ... in other words, do pages spend a lot of real estate making claims already expected of this college, or any other college?
  • If making a longer list, use anchor links. Long pages full of useful information still can work if anchors are included to let readers skip down. For example, our majors and minors page ( can't help but be long, but it can help readers with anchors to letters of the alphabet to make it easier to scan. Here's how to create anchor links in Ingeniux.
  • Smartphone users tend to be on the go and pressed for time. Make their life easier with web copy that connects with the needs of the mobile environment.

Tip #33 Never Change a URL by Natalie Sturr

In the early days of the web, long about 15 years ago, I read a great post on the top 10 tips for good web design. Unfortunately I no longer have the post, but I do remember the first 2 items on the list - and they have served me well all these years.

Rule #1 - Never change a URL

Rule # 2 - Reread rule #1

Let's think about how URL's are used. People can bookmark them so they can easily return to the site. Many of us email links to our friends and colleagues. We imbed URL's in documents (Word, PowerPoint, etc.). Others, either on-campus or off, discover our site and add a link to it on their site. Google and other search engines find our site and index both the site and the URL so others can retrieve.

So when a URL changes, the following break:

  • bookmarks
  • links in email
  • links in imbedded in documents
  • links to your site from other web sites
  • Google search results

What constitutes a change in a URL? Any change in location or filename. If the URL is:, that is exactly how it should stay. Not one letter should be changed. Letters should remain as they are in upper or lower-case. When creating a new page, work on naming the file and putting it in a directory that produces a URL that makes sense both now and in the future.

Changing a URL is a sure way to lose your loyal followers. If you want people to return to your site or page, and/or if you want people to find your site via search engines, please try never to change a URL.

Ingeniux Tip # 34: Show Tweets on a Web Page

May 2013 -- Twitter has revised how to show tweets on a web page and it is not working with Ingeniux. We are investigating this and will post updated directions.

Mark for publish screen snapshotIngeniux Tip #35: Use Mark for Publish>Page & Children Sparingly

As you already know, to publish new web pages and components, you must right click on the node and choose Mark for Publish.

But did you know if you choose Mark for Publish > Page and Children that all nodes under that file will publish? This could include archived web pages that you don't want on the web server.

So -- please be cautious when you use the Mark for Publish > Page and Children shortcut.


Ingeniux Tip#36: New Heading Styles (Nov 2012)

You may have noticed that when we implemented the responsive design in November, headings using the format drop-down look a bit different. This is because each of the headings (1 - 6) have a new look. Please see this page for samples.

Use the heading style via the drop-down menu in the body copy area to make the page more accessible. However, remember that the style is applied to the whole paragraph. If you have a soft return in the paragraph, it will also have the heading style applied to it.  

Ingeniux Tip #37: Short URLs to Catalog

SUNY Oswego's catalog system, Acalog, creates new links each year, causing a lot of work for web editors to keep those links updated on their respective web pages. To help editors, we have set up permanent short URLs for links to undergraduate majors, minors, certificates and areas of study. We will update these short URLs each year. All you have to do is insert the correct short URL Here's how.

Ingeniux Tip #38: Size an image responsively

When you insert an image on a page in Ingeniux, the size in pixels is automatically inserted. To make the size of the image more responsive* to different devices, follow these directions:

Log into Ingeniux and check out a page or right column component. Edit the body copy of the page (or right column component).

  • Select the image
  • Choose Insert/Edit Image
  • Click on the Appearance tab
  • Remove the dimensions
  • After 'Style' insert this code:
       width: 50%; margin-bottom: .2em;
  • Click on Update

The width percentage can be changed from 10% to 100%, depending on how it looks.
*Responsive web design provides an optimal viewing experience across a wide range of devices (from mobile phones to desktop computer monitors)