Contact Information and Return Policy

FAX: (315) 312-5754

Terms and Conditions of The College Book Store Return Policy

Please check with a College Store employee before bringing any items you wish to return into the store. The receipt must accompany all returns. Members of The College Stores staff are the final decision makers in all returns.

Absolutely no returns or exchanges without a receipt.

Refunds will be made in full using the following parameters:

• Books sold as new books are to be returned in the same condition. This includes no marking of any kind in the book, no stains, no binding or cover damage and intact, sealed shrink-wrap.
• Book returns may only be made through the date printed on the bottom of your receipt or posted around the book aisles. The general return time is the first 10 days after the first day of class, but this is subject to change each semester.
• Clothing should have all tags attached to the garment for return, and should not be worn or washed
• CDs are only returnable in the event there is a defect and may only be exchanged title for title and within 72 hours of purchase OR if it is an unopened cd.
• Computers, computer supplies, MP3 players, software, mat board, art paper, and special orders are not refundable.
• Delivery fees are not refundable

Refunds are made corresponding to the way in which the original purchase was paid: