'Managing Conflict' to begin March 22


The American Management Association and the SUNY Oswego Institute for Professional and Organizational Development have partnered to offer a series of noncredit certificate programs and courses at the institute in Phoenix. “Managing Conflict” is scheduled to begin March 22.

It will be held from 6 to 9 p.m. on five consecutive Tuesdays through April 19 at the Oswego State Education Center. The cost to attend is $279 and includes tuition, AMA books and all materials.

During the five sessions, participants will learn the strategies, tactics and insights needed to gain control of tough conflict situations by applying the five favored conflict-resolution approaches.

The SUNY Oswego Institute for Professional and Organizational Development is dedicated to partnering with business, government and nonprofit organizations to develop and deliver customized employee training based on current and future business needs. Its mission, “Your Success Is Our Business,” focuses on bottom-line results.

The institute is at the Oswego State Education Center, which is located just off Route 481, Exit 14, in the Oswego County Industrial Park, 70 County Route 59 in Phoenix.

For questions and registration information or to request a brochure, call 312-6430, e-mail phoenix@oswego.edu or visit http://www.oswego.edu/institute.

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(Posted: Mar 09, 2005)

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