Web Site Technical Information and Help

Penfield Library's Web Site has several features that improve service and access. Some of these features require the user to verify that they are part of the SUNY Oswego community. Other features may conflict with the set up of certain ISP (Internet Service Providers) and network firewalls. This page answers basic questions relating to these aspects of our site.

Ports and Firewalls:

Some web services use a specific port to connect to a computer network. Different ports allow different types of data transfer to take place. These include Penfield's:

Library Catalog

Our library catalog uses port 4470 to transfer data from our server to your computer. If you have difficulty accessing our library catalog, you may need to have your ISP provider or network administrator open port 4470. This is not done by the Library, nor is it a change you can make in your computer.

Databases & Indexes

Our databases & indexes use ports 2048 and 2443 to transfer data from our server to your computer. If you have difficulty accessing our library databases & indexes, you may need to have your ISP provider or network administrator open ports 2048 and 2443. This is not done by the Library, nor is it a change you can make in your computer.

Computer Account Required to Access Restricted Services

To access services that have licensing agreements restricting their use to SUNY Oswego users, you must verify that you are a SUNY Oswego student, faculty or staff member.

If you are off-campus, you will be prompted for a Laker NetID, and password the first time you access (click on) a restricted service. These are the same as you use for Angel or to log into a campus computer.

New students are assigned a computer account upon registering for classes and paying their bill. Activate your account online once your account has been generated, or you may talk to Campus Technology Support to do so. The account must be activated before you can use it. Note: Online activations will become active within 24 hours. You will be required to submit your date of birth and your University ID number to activate your account online. This same account allows you access to the computers in the library and in CTS labs throughout campus. 

Forgot your User Name? Look it up in the college directory.

Forgot your password?

Manage Your Account  - Check your print quota, forward your email, change your password, etc.

Cookies

Several database products require you to allow cookies to be placed on your computer. The purpose of a cookie is to identify you after beginning a session with the database. A cookie does not reveal information about who you are, your email account, allow access to your hard drive or transmit viruses.

To manage cookies in Firefox:  
Go to: Tools/Options and click on the Privacy Tab

To manage cookies in Internet Explorer:  
Go to: Tools/Internet Options and click on the Privacy Tab

WestlawNext

If you are getting error messages about pop-ups, you will need to add *.westlaw.com to the list of pop-ups allowed:

In Internet Explorer: Tools / Pop-up Blocker / Pop-up Blocker Settings - Add: *.westlaw.com

In Firefox: Tools / Options - On the Content tab - Click on the Exceptions button next to "Block pop-up windows" - Add: westlaw.com

If you are getting error messages about cookies, see the Cookies instructions above

For further Information, Ask a Librarian