Need Help? - FAQs

If you are having trouble finding the materials you need, consult this list of Help pages. Remember that your best source of help is the librarian at the Information Desk in the Library. You may call or email the Information Desk at: 315-312-4267 or askalibrarian@oswego.edu.

Access to Online Resources and Related Technical Questions: How do I...

Access portions of your site requiring a login operation or access certain pages that will not load properly?
Activate my computer account and/or find out what my username and password are?
Manage my computer account: Check print quota, forward email, change password?

Find Articles and More: How do I...

Determine if a journal title is available online?
Find Internet resources by subject?
Find journal articles by subject?
Learn about Evaluating Periodicals (pdf file)
Locate "scholarly" journals? (Also called "peer-reviewed", "professional" or "refereed".)
Locate the article after I find the citation?
Obtain an article Penfield does not own?
Obtain articles if I am a distance learner?
Search databases more effectively?

Find Books, Videos and More: How do I...

Distance Learners: How do I...

Reference Questions: How do I...

Correctly cite my sources?
Determine if what I have is a citation for a book or a journal article?
Evaluate my sources?
Find background information about a particular country?
Find Internet resources by subject?
Find statistics for my research project?
Identify primary sources and locate them?
Locate "scholarly" journals? (Also called "peer-reviewed", "professional" or "refereed".)
Search databases more effectively?

General Library Questions: How do I...