Interlibrary Loan Service Summary

This service is available only to faculty, faculty spouse or partner, emeriti faculty, staff, and students of SUNY Oswego.

Penfield Library's Interlibrary Loan Service can obtain, from other libraries, materials and copies of periodical articles that are not available at Penfield Library (not owned, currently checked out, lost, missing, on order, etc.). Articles are delivered electronically. All other materials obtained through the Interlibrary Loan Service must be picked up in Penfield Library at the Check-Out & Reserves Desk.
Our goal is to obtain your materials as quickly as possible. For best results, give us your time requirements, allowing as much lead-time as you can. Delivery time depends on type of material and its availability. Most items arrive in 5 - 7 business (Mon-Fri) days. Articles tend to come more quickly than books and videos, which need to be shipped. Shipped materials may take longer than 7 days depending on where they are shipped from.
While most Interlibrary Loan requests are obtained at no charge, the library will subsidize materials for faculty, emeriti faculty, staff, graduate students, Upper Division Honors Track Students and McNair Scholars. Each person will be limited to $200 per academic year (including summer), or until Penfield’s ILL subsidy budget is depleted for the given fiscal year. This means that if any charges are incurred to obtain materials, the library will be picking up these costs. Only those requests that are research/work related will be considered. No personal/hobby type requests will be subsidized. Undergraduate students will continue to be offered the choice of paying fees, before the material is ordered, if fees are indicated.

Interlibrary Loan Policy
I. Introduction
Interlibrary loan (ILL) is a primary service that supports the mission of Penfield Library by providing enhanced access to and delivery of research and instructional materials. The purpose of interlibrary loan is to obtain material not available (i.e., material not owned, currently signed out, lost, missing, on order, or at bindery) in Penfield Library and to provide material from the Penfield Library collection to other libraries. Patrons may be restricted to 10 active ILL media requests.

II. Conditions of Service
Penfield Library follows the most current approved ALA Interlibrary Loan Code for the United States, as well as copyright laws and CONTU guidelines.

III. Rights and Responsibilities
In order to make ILL service clearer to approved users, the following list of rights and responsibilities have been formulated. A right is defined as something the appropriate person or dept may choose to do, while a responsibility is something the appropriate person or department must do to keep the ILL process running smoothly. Should you have any questions or concerns, please contact the ILL department at 312- 4546.
The ILL User has the right to:
* Ask for assistance from any librarian
* Utilize ILL services 24/7 (via the web) for the duration of their SUNY Oswego tenure.
* Call, e-mail, or visit the ILL office to ask questions
* Request that their ILL account password be reset (please provide picture ID)
* Return an item before the due date has been reached
* Request renewals for items already checked out (provided the lending library offers renewals), no later than 24 hours before it is due. Users may request one renewal per item.
* Request the same item a second time at a later date

The ILL User has the responsibility to:
* Provide proof of identification at time of checkout of ILL materials. For faculty, emeriti faculty, staff, and students this is a valid campus ID card. For faculty spouse or partner, this is a valid Penfield Library borrower’s card.
* Return loaned items on time
* Prioritize and limit requests to 5 a day.
* Make requests for item renewal no later than 24 hours before the item is due
* Provide clear and precise information on their ILL request (spelling, correct title, correct volume, etc.)
* Report ILL problems as soon as possible
* Retrieve their items on time
* Check their ILL account for status updates (i.e. due dates)
* Accurately create and update their ILL accounts (correct name, correct address, correct status, etc.)

The ILL Dept has the right to:
* Send loaned materials back to their host library if the user does not pick-up the item before the due date
* Request more information from the user in order to properly process ILL requests
* Cancel requests for items that are available for loan in the library, items that are available through full-text online journals, and items that are known to be required texts for classes

The ILL Dept has the responsibility to:
* Charge for any interlibrary loan fees or fines
* Diligently search for all requested items
* Contact the user when the items have arrived
* Assist patrons in using the ILLiad interface
* Answer all user concerns or questions to the best of their ability
* Investigate new methods and products to enhance ILL productivity
* Provide the fastest possible turn-around time based on our staff resources and lending libraries
* Make access to ILL materials available any time Penfield Library is open

IV. Copyright/Fair Use
Though the service of Interlibrary Loan is a function intended to assist in the academic and professional development of our patron constituency, respect must be given to federal copyright law and national ILL policies. As such, Penfield Library Interlibrary Loan services adheres to the American Library Associations guidelines for Interlibrary Loan Policies as well as provisions within federal copyright law. These policies and procedures are inherent and isolated to ILL and should not have any bearing on other library copyright policies (such as Reserves). These policies apply to all reproductions and facsimiles made for the express purpose of interlibrary loan. Details are as follows:
* Penfield Library will respect the "suggestion of five" as per section 108 of title 17 of the USC and CONTU.
* In all cases, Penfield Library ILL services will attach a warning of copyright notice on all outgoing ILL materials, as per the Digital Millennium Copyright Act and the Sonny Bono Copyright Term Extension Act.
* The intent of ILL materials is to assist in academic and professional development. ILL services may not be used for personal or immediate financial gain.
* After receiving the requested ILL materials, the onus of responsibility will become the requesting patron's. This includes the responsibility to return/renew the materials on time, as well as any legal consequences to violating copyright from personal reproductions.
* The library will retain ILL records for no more than 3 years.

V. Warrants and Subpoenas
Penfield Library Interlibrary Loan department adheres to campus policy when subpoenas and warrants are presented. In this instance, University Police, the Library Director and/or the ranking Librarian will be called to properly adjudicate department compliance with law enforcement officials.

VI. Borrowing
ILL borrowing services are available for current SUNY Oswego faculty, current SUNY Oswego faculty’s spouse or partner, SUNY Oswego emeriti faculty, SUNY Oswego staff, current SUNY Oswego students, and current library volunteers who have served for at least one full semester. Upon valid SUNY Oswego faculty request, an exception may be made to provide access to ILL borrowing services for an individual who is not directly faculty, student or staff, but who needs access for research purposes. Such an exception would need to be authorized by one of the following: Head of Interlibrary Loan, Coordinator of Access Services, the Associate Library Director or the Library Director.
* Subsidizing Fees
Undergraduate students, and SUNY Oswego faculty spouse or partner ILL requests are not subsidized by the library. The library will subsidize research and work-related materials for faculty, emeriti faculty, staff, Honors Track, McNair Scholars and graduate students. Eligible individuals' ILL fees are subsidized up to $200 per academic year
(including the summer semester) per person or until Penfield’s ILL subsidy budget is depleted for the given fiscal year. Personal and hobby materials will not be subsidized. However, the library faculty and staff will, in accordance with ALA guidelines, respect the patron's privacy.
* Lost or Damaged Items
The current ALA Interlibrary Loan Code for the United States (Section 4.9) is adhered to regarding lost or damaged materials.
* Required Course Materials
Penfield Library ILL will not knowingly request texts required for classes.

VII. Document Delivery
Electronic copies (scans) of articles available in paper copy in Penfield may be requested by SUNY Oswego faculty using the interlibrary loan form. If the material is in a collection housed in the department the faculty member’s office is within, the request will be canceled with the explanation that it is accessible within their building.

VIII. Lending
This service is offered to other libraries. Requests for items are only accepted via OCLC, ALA, ARIEL or Odyssey. Rush requests are accommodated as time and staffing permit.

Materials Available for Lending
* All circulating materials except for those listed below.

Materials NOT Available for Lending
* LPs
* Microfilm/Microfiche
* Non-circulating Videos
* Videos Purchased by Student Association
* Periodicals
* Reference: case-by-case basis
* Reserve
* Rare Materials/Archives

Fees
* Loans are free
* Photocopies are free for the first 33 pages

Lending Period and Renewal
* Monographs: 35 days; 1 renewal
* Videos: 2 weeks; No renewals
* Browsing collection: 2 weeks; No renewals
* Music CD's: 2 weeks; No renewals
m.p.,d.u. 8/2003
Approved at Library Advisory Group meeting, 2/27/07
Updated with Advisory Group approval, 9/9/08