How to Train Employees

SUNY Oswego Phoenix Center

May 7 and 14, 8:30 am - 5 pm

Training employees to master business-critical skills has become a baseline requirement for managerial success. This course provides the tools and techniques to assess, design, deliver and evaluate training that is right for every employee. Based on a four-part training process, this course provides cases, exercises, worksheets and planning forms that make your learning immediate and dynamic, and allows you to assemble the elements of your own training programs as you progress through the course. Learn how to determine the training needs of your employees, apply proven principles of adult learning throughout the training process, support the transfer of learning from the training session back to the job, and measure success. Whether on-the-job or classroom training, develop training that supports employee needs, job requirements and the strategic needs of the business.
Trainer:  Kelly Sullivan

Register for the courses or certificate program using one of the following options:
Register online
♦ Download a PDF registration form and fax to 315-934-4901 or mail to: SUNY Oswego Phoenix Center, 70 Co Rt 59, Phoenix, NY 13135
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For more information please contact us by phone at 315.934.4900 or via email

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Persons with disabilities, who need accommodations in order to successfully complete this professional development course, should contact the disability services offices at 315.312.3358.

"Your Success is Our Business"

SUNY Oswego Phoenix Center

Phone 315.934.4900 | Fax 315.934.4901 |
70 County Route 59 | Phoenix, NY 13135