Coaching For High Performance

SUNY Oswego Phoenix Center

Offered next in Fall 2014

Following a seven-step coaching process, this course gives managers the tools to help their people excel at their jobs and meet competitive challenges with confidence. This course teaches managers how to communicate performance expectations, assess employee skill levels, give feedback, establish the purpose of coaching, and agree on a coaching contract. Managers will learn the critical skills needed to conduct coaching conversations, adapt one's coaching style to fit changing situations, create a coaching plan and use coaching skills to motivate and retain employees. Participants will learn how to coach employees across generations and throughout the employment life cycle.

For more information please contact us by phone at 315.934.4900 or via email

Register to receive email updates from us about this or our other professional development programs.

Persons with disabilities, who need accommodations in order to successfully complete this professional development course, should contact the disability services offices at 315.312.3358.

"Your Success is Our Business"

SUNY Oswego Phoenix Center

Phone 315.934.4900 | Fax 315.934.4901 |
70 County Route 59 | Phoenix, NY 13135