To help users effectively manage their IT account disk quotas, new installations of supported mail clients no longer carbon-copy sent messages to a separate folder. Affected users who wish to preserve a record of their sent items on the mail server will need to change their settings as detailed below.

There are two options available: saving the mail in a local folder or saving it on the mail server itself. Choosing a local folder is preferable, as local hard drives have more space available to them than individual IT accounts. However, saving mail to a local folder will restrict your ability to view those messages. Saving mail to the mail server will allow you to view sent messages from any computer.

How to save sent mail on your local computer

1. Go to the Tools menu and select Account Settings.
2. In the left-hand pane, click the (+) next to your account name to expand the settings list.
3. Click on Copies & Folders.
4. In the right-hand pane, put a check next to Place a copy in. Be sure that the "Sent Folder on:" radio button is filled in.
5. Choose "Local Folders" from the pulldown menu, as shown below:
   
   
   
6. Click OK to save the changes.

How to save sent mail on the mail server

1. Go to the Tools menu and select Account Settings.
2. In the left-hand pane, click the (+) next to your account name to expand the settings list.
3. Click on Copies & Folders.
4. In the right-hand pane, put a check next to Place a copy in. Be sure that the "Sent Folder on:" radio button is filled in, as shown below:
   
   
   
5. Click OK to save the changes,