Campus Technology Services

Taking Steps for the Future

We are no longer accepting applications for the Fall '14/Spring '15 semesters. Thanks to everyone that has applied!

We seek SUNY Oswego students who enjoy working with and assisting others with computer-related technology. There are positions for just about any skill level with most requiring no previous experience.

CTS offers the following student employment positions:

Computer Lab Assistant (CLA)
The computer lab assistant works in the open access labs and provides technical support to users as needed and monitors the lab to ensure proper use of equipment. Responsibilities also include assisting users in using the hardware and software available to them, assists with printing, logging onto the system, and loading the application programs. In addition, assistants are required to read their electronic mail that pertains to CTS, a minimum of once every 48 hours. Assistants must comply with all CTS policies and procedures. This position requires excellent customer service skills and the ability to provide one-on-one assistance. To apply, submit an application using our Online Form.

Help Desk Assistant (HDA)
Specific responsibilities include assisting CTS staff at the Technology Support Center (TSC) in providing computer technical support to faculty, staff and students. Duties include assisting users with technology-related problems via phone calls, emails, online chats, and in person at the TSC or in person at a faculty/staff office. This position will also assist in configuring and maintaining general access computer labs and when necessary will assist in moving computer lab, faculty, and staff computer equipment. The Help Desk Assistant may also perform other technology-related duties as assigned in support of the CTS department as a whole. To apply, submit an application using our Online Form.

Instructional Support Aide
Specific responsibilities include assisting CTS staff in providing technical support to faculty using the college's Advanced Technology Classrooms (ATCs) and supporting special campus wide events. Familiarity with or the willingness to learn the basic functionality of VCR's, DVD players, data projectors,and document cameras is highly desired. We will train aides as necessary. Excellent customer service skills are a necessity, as is the ability to work independently as needed. We are seeking those who are highly motivated. To apply, submit an application using our Online Form.

Network Assistant
Specific responsibilities include assisting CTS staff in providing network services assistance with physical installations of network and associated equipment (switches, racks, battery backup units, etc.), inventorying of equipment, basic client network connectivity troubleshooting, preventative maintenance and cable termination/face-plate installations.  Must be able to lift at least 50 pounds.  The Student Network Technician may also perform other technology-related duties as assigned in support of the CTS department as a whole.  To apply, submit an application using our Online Form.

Telecommunications Office Aide
Specific responsibilities include mail sorting/distribution and Call Center support. Other duties include sorting, filing, printing and copying tasks as well as collations for mass mailings. This position requires good customer service skills. To apply, submit an application using our Online Form.