As Assistant Director, Nicole provides leadership for the information technology user support services for faculty, staff, and students at SUNY Oswego.  Leadership and support is provided to the entire Campus Technology Services (CTS) distributed technology support team that provides computer technical support to faculty and staff from various disciplines including documentation, workshops and other training.  Nicole oversees the CTS Technology Support Center, otherwise known as the Help Desk.  The Help Desk provides assistance and guidance to the user community with their computer-related questions and problems. Nicole also serves as a consultant to faculty and staff on the implementation of technology and as a project manager for projects within Campus Technology Services.

Contact Information:
315.312.6083
decker@oswego.edu

Bio:
Nicole began her career at SUNY Oswego in 1996 as an Academic Systems Programmer. She graduated from SUNY Oswego in 1994 with a BS in Applied Mathematics & a BA in Computer Science. Nicole has taught CSC 101 on campus.