Last spring, CTS worked with our Campus Technology Advisory Board to survey the campus on their satisfaction with the services we provide to the campus. The results of that survey indicated that the campus wi-fi needs to be more reliable and easier to use. Since then, a re-design of wi-fi has become one of our highest priorities.
Currently we are in the planning stages of the re-design. We are working with Cisco, Gartner and other Universities to learn how we can make the wi-fi easier to use for employees, students and guests of the College, while also maintaining a level of security that protects sensitive data and network resources. CTS will have a plan to move forward by the end of the year.
In addition to the user-interface changes, we will also be expanding wi-fi infrastructure. When it was first introduced in academic spaces in 2003, wi-fi was an alternative to the then preferred wired connections and was available in public gathering spaces, not individual offices. Obviously, wi-fi is the preferred connection now and we will be expanding wi-fi coverage beyond the originally designed spaces to include offices.