Registration Open for CTS Fall Workshops

Be sure to check out all the workshops CTS will be giving in the fall. Classes include:

  • LakerApps
  • Google Forms
  • Detecting and Reporting Phishing Scams
  • MIcrosoft Office 2016
  • Blackboard Collaborate
  • Mail Merge
  • … and many more!

To see the full lineup, go to our CTS Workshop Registration page.

Extended Help Desk Hours

open late neonSince the semester is fast approaching, the Help Desk will be holding extended hours for the following days:

Thursday, 8/25: 8 am – 7 pm
Friday, 8/26: 8 am – 7 pm
Saturday, 8/27: 12 pm – 4 pm
Sunday, 8/28: 12pm – 7 pm

Give us a call at 315.312.3456, email us at help@oswego.edu, or stop by our office at 26 Lanigan Hall for assistance.

New Sign-ON Page for SUNY Services

Effective August 10, the login page used to login to SUNY services such as time and attendance and finance and budgeting will receive a new look.  Previously the page looked like the following:

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The new look shown below includes features for remembering your campus selection for future login sessions.  In addition, it is mobile friendly.

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If you have any questions using the new login page, please contact the Help Desk at 315.312.3456 or help@oswego.edu.

 

SUNY Oswego Enables Google’s 2-Step Verification Feature

In order to improve the security of our SUNY Oswego email accounts, Campus Technology Services enabled Google’s 2-Step Verification feature on June 22nd.

Why are we turning this on?

This new feature adds an additional layer of security for our SUNY Oswego email accounts. Even if a third party knows your password, they would still need the unique code that is generated by your phone to access your account. This helps prevents third parties from using your email address for malicious purposes and helps protect your sensitive information.

How does it work?

Once 2-Step Verification is turned on, just sign into your account like normal and you’ll be prompted to enter a unique code before you can access your messages. The code will be delivered to your phone via text message, voice call, or mobile authenticator. Please review the alternative second step options when you enable 2-Step Verification. The additional options will be beneficial for when you do not have your phone with you.

How do I get started?

The 2-Step Verification feature will be turned off by default. In order to utilize this functionality, you must turn it on yourself. For more information, refer to Google’s knowledge article on how to turn on 2-Step Verification.

Do I have to enable 2-step verification?

No, you do not have to enable 2-step verification. The decision to enable this feature is up to you. However, Campus Technology Services recommends that 2-Step Verification is enabled.

How do I get help?

If you have any questions or concerns regarding 2-Step Verification, please feel free to contact our Help Desk at help@oswego.edu or 315.312.3456.

 

Penfield Library Computer Lab Renovation, 5/31 – 6/14

The Penfield Library computer lab in room 100A will be under renovation starting May 31 and finishing by June 14.   During this time, the lab will be closed.  Penfield 24 hour room and Penfield Lobby computers will be available for use.  Laptops can also be signed out from the Circulation desk.

This is a photo of the current configuration of the computer lab:

2016-05-25_0835

 

The renovations will replace the center tables with new rectangular ones that will have more surface space to work on projects and assignments.  The design change is attributed to feedback CTS received through a Library student focus group that evaluated various Library services, including the use of the lab.  

Additional renovations include new carpet, a fresh coat of paint, and new chairs for the center tables.  At a later time, the tables and chairs that line the perimeter of the lab will also be replaced.

We hope the renovations will create a more visually appealing and functional place to work.

MCC 207 Computer Lab Closed 4/13 for Upgrades

The general access lab in Marano Campus Center (MCC) room 207 will be closed Wednesday, April 13 from 8am-5pm while new computers are installed.  During this time, the computer lab in MCC room 206 (across the hall from 207) will be available for general access use.  Penfield Library will also be available.
All thirty-one Dell Optiplex 990 PCs in room 207 will be replaced with brand new Dell Optiplex 7020 computers.  They will have faster processors and additional memory to help create a better user experience.  New keyboards and mice will also be installed.

Sign Up for a CTS Workshop Today

CTS will be offering technical workshops this spring covering a range of
topics listed below. Workshops start next week and are freely available
to faculty, staff and students.  More information and registration is
available at:

https://www.oswego.edu/cts/workshop-registration

Topics:

–LakerApps Gmail, Calendar, Drive, Submission Forms

–Introductory and Advanced Offerings of MS Office

–General Computer Use and Maintenance

–Blackboard Collaborate

We hope to see you at one of our offerings!

Adobe Creative Cloud Home Usage for Faculty and Staff

Included with our campus agreement with Adobe, we are able to offer the entire Adobe Creative Cloud software collection for the low price of $9.75 per year. That’s right, you get an entire year of the software the professionals use in order to make all sorts of creative projects, from print media creation, audio and video editing, digital illustration, photo editing and so much more. This is an annual subscription fee that will need to be renewed after a year of service.

To see the full list of available software through this offer, visit our Adobe Creative Cloud Software web page. 

To take advantage of this offer and place an order, go to the website of our 3rd party software provider web site, https://oswego.onthehub.com. For instructions on how to set this up, check out the related knowledgebase article.

If you would like to have Adobe software installed on your SUNY owned computer at work, you can use LANDesk to install the packages if you have a PC, or contact the CTS Help Desk if you have a Mac to schedule an install. If you have any questions, please call the Help Desk at x3456 or help@oswego.edu.

Winter Breakout Sessions Broadcast Live

Did you know that all Winter Breakout Sessions that the Center for Excellence in Learning and Teaching (CELT) puts together are broadcast live over the web? That’s right – every session from January 11th-22nd is broadcast in real-time. You can even ask questions during the session.

To see what sessions are currently being broadcast, go to the public CELT folder in Panopto, or join the CELT group on Facebook.

Perhaps you are busy at the time the session is taking place and you can’t watch it – no problem! They are recorded and archived and available for you to view at your convenience.  Just go to the public CELT folder and see what sessions have already been recorded.

 

 

Penfield Computer Lab Open 24 Hours

The Penfield Computer lab in 100A Penfield will be open 24 hours starting Sunday, November 29 at 10 am through Friday, December 11th at 4:30 pm.

Penfield Library and CTS have collaborated on opening the lab 24 hours during the last two weeks of the semester to allow for additional workspace for students needing to complete classwork. This will be in addition to the adjacent 24 Hour Room. The Penfield Lab area will be designated as quiet work space, while the 24 Hour Room will be designated for group work.

During the period from 12am – 8am, students may enter the Penfield Lab from the same outside doors they would use to enter the 24 hour room on the west side of the building.  Penfield Lab will be accessible from the doors in the hallway leading into the 24 Hour Room.

There will be no entry to the actual Library lobby and upper levels from Penfield Lab.

There is a printer in the Penfield Lab that will be available to use from 11:30pm – 8am through December 11th while Penfield Lab stays open 24 hours. Select “Penfield Lab 24Hr Queue” from the list of available printers.  Please use the Lobby printers during the day, from 7:45am-11:45pm. Select “Penfield B/W” from the list of available printers.  All printers are configured to work with your allocated print quota.

We hope this change in hours will be beneficial.  If you have any feedback, good or bad, please email help@oswego.edu and let us know.