Category Archives: Wireless

Update: Campus Wifi Compatibility with Apple’s new iOS

Yesterday, September 16, Apple released iOS 9, it’s newest operating system for iPhones, iPads and iPod Touch devices.

On that day, CTS recommended not upgrading until the official release had been tested for compatibility with the campus wifi.  At this point we have not found any issues or had any reported issues. We feel that is safe to move forward with upgrading to this iOS version.

We expect there will be a high consumer demand to upgrade to iOS 9 which will therefore require more than usual campus network resources.  We will be monitoring network traffic to strike a balance between the upgrades and normal traffic.  Please be patient as we aim to find a balance that works for everyone.

Help Desk, Campus Technology Services
26 Lanigan | | 315.312.3456  

Campus Wifi Compatibility with Apple’s new iOS

Today, September 16, Apple will be releasing iOS 9, it’s newest operating system for iPhones, iPads and iPod Touch devices.

While CTS has tested the latest beta version of iOS 9 for compatibility with the campus wifi network and found no issues, we will not be able to test the official iOS 9 until it is released today.  We recommend not upgrading until we have tested the released version.   We expect to have this completed by tomorrow, 9/17 and will send a subsequent notice.

If you have any questions, please contact the Help Desk.

Help Desk, Campus Technology Services
26 Lanigan | | 315.312.3456

The Progression of Campus Technology Service’s Wireless Project

In the early months of 2014, Campus Technology Services (CTS) announced a three year plan to improve the wireless network around campus. Since then, CTS has been hard at work expanding the wireless coverage and capacity throughout campus.

Over winter break, CTS focused on the Poucher area and the east wing of the Marano Campus Center. A contractor readied the infrastructure so our technicians could install new wireless access points throughout each location. During the same time, work was completed to place additional wireless access points on the ground floor of Lanigan Hall. We were able to complete all of these installs by the start of the Spring semester. These additions allowed us to expand wireless coverage and to provide stable connections in high traffic areas.

Even though CTS accomplished a great deal during winter break, we have much more in store for the summer timeframe. We have upgrades scheduled for Penfield, the Shineman Center/Lee Hall outdoor space, the Hewitt/Lanigan Hall outdoor quad, Building #20, Laker Hall, University Police’s office space in Pathfinder Hall, and our Metro Center location in downtown Syracuse.

Our ultimate goal is to improve your overall experience using the wireless network. We appreciate your patience while we attempt to accomplish this. If you have any questions or concerns, please reach out to the Help Desk, or 315.312.3456.

CTS Recommendations for Electronics Use During Scheduled Power Testing – 1/5

An announcement from the Facilities Department alerted the campus of electrical testing for buildings north of route 104 occurring on Jan. 5 from 9:30 a.m. to 4:30 p.m. A reposting of that announcement is at the end of this article.

The announcement mentioned some electrical “blips” that may occur during the testing timeframe. CTS would like to make the following recommendations for electronic use during this testing period to help minimize equipment failure and minimize loss of productivity.

  • If you will not be on campus on Jan. 5, please turn off and unplug all of your electronic equipment prior to your departure from campus. This includes any computers, monitors, printers, scanners, etc.

  • If you will be on campus on Jan. 5, please turn off and unplug any equipment that will not be used during the testing period.

  • If you have a fully charged laptop that can be disconnected from power during the testing period, please use it.

  • If you are using a desktop computer, please save your work frequently.

Please note that campus network equipment and servers are configured with battery back-up power. Therefore we do not expect any disruptions connecting to the campus wired and wireless networks, nor to any technology services including the use of phones.

If you have any questions related to electronic usage during the testing period, please call the Help Desk at 315.312.3456.

Original Posting from Facilities:

SUNY Oswego will complete testing of the high-voltage switch gear installed as part of the Shineman construction project between 9:30 a.m. and 4:30 p.m. Monday, Jan. 5, 2015. This will affect the electrical systems in most campus buildings north of Route 104 (Building #20, Culkin, Hewitt Union, Lanigan, Lee, Mahar, Marano Center, Park, Penfield, Rich, Shady Shore, Shineman, Tyler, Walker, Wilber, Cayuga, Funnelle, Hart, Johnson, Lonis, Mackin, Moreland, Oneida, Onondaga, Riggs, Scales, Seneca, Waterbury, The Village, Cooper Dining, Lakeside Dining, Littlepage Dining, and Pathfinder Dining BUT NOT Sheldon, the Parking Office and King).
During this testing you may notice “blips” in the power or lights flickering up to a possible 5 to 10 min outage. All emergency generators and backup lighting will be operable during this testing. In order to prevent damage to computer and sensitive equipment, we are requesting you power down and unplug specific equipment in your area prior to the anticipated start date and time of the outage.
Your understanding and cooperation is appreciated. If you have any questions or concerns related to this outage, please contact Outage Coordinator John Bricker of Utilities at 315-312-3200.

iOS 8 Release

Apple will be releasing iOS 8 Wednesday, September 17. We expect there will be a large number of campus users that will be downloading the software update to their Apple devices.  As a result, all campus users might experience some sluggishness on the network.  If you have any questions or concerns, please contact the Help Desk at x3456, or 26 Lanigan Hall.

Wifi Improvements to Residential Network

This fall semester introduces a few network changes for the students living in the residence halls.

New Wifi System

A new wifi system has been installed that should make connecting to the residential network easier.  Instead of having to download the previous Cisco NAC agent, users will be able to use their web browser to connect.   You’ll now see two residential wireless network connections.  The first time you use the new system, you’ll need to connect to “Oswego-Guest-RES” to register your device.  It will look like the following:

Next, you will be presented with a device registration window similar to the following:

When you have finished the registration, you’ll then be connected to the “Oswego-Secure-RES” network and you’ll have Internet access.

The above is a one-time registration for each device you’d like to connect to the network.  Complete instructions for many different operating systems is available in our “How to: Connect to the wireless network in the Residence Halls” knowledgebase article.

Connect Two Simultaneous Devices

Students will now be able to use two network devices simultaneously.  Previously, only one at a time was allowed on the network.  However, with the upgrades made in the spring to the equipment connecting the campus to the Internet, we are able to allow more devices. There are additional resources to be able to handle the extra bandwidth multiple devices need.

Third Device Registration Fee

Lastly, if you would like to connect a third device to the network, there will be a $25 connection fee.  This is down from last year, where a second device registration was a $49 fee.  You would only need to register a third device if you’d like to use three devices on the network simultaneously.


Wifi Expansions in Mahar, Rich and Lanigan

SUNY Oswego has committed to a three year expansion of the campus wifi with the first locations being completed by mid-September.

Year 1 of the three year plan includes wifi expansion to Mahar, Rich, Lanigan second floor, Lee/Shineman Quad, Sheldon Ballroom and Culkin.

By the start of the semester, all spaces in Rich Hall, including classrooms, all offices, conference rooms, lounges, public gathering spaces, will have complete wifi coverage.  In addition, the classrooms on the second floor of Lanigan will be covered.  By mid-September, all locations in Mahar will be covered.

The wifi expansion does not just include coverage in areas that did not have any.  It also includes capacity sizing to ensure users receive sufficient coverage in heavy use areas.  Sean Moriarty, SUNY Oswego’s CTO explains, “We have planned on improving the wireless capabilities on campus in two ways.  First, areas with no previous wireless will now have it.  Second, we have increased the capacity of the classrooms to accommodate all the students having devices to access multi-media on the Internet.  We have vastly improved the infrastructure to support more technology use in the classroom.”

For the fall and spring semester, CTS will be working on sizing and installing access points for the remaining Year 1 locations.

For more information on the full three year plan, please consult the CTS Wireless Project webpage.


Personal Wireless Network Devices in Residence Halls

Students living in the residence halls should be careful not to add any personal wireless devices that could affect the operation of the campus wifi system.

Items such as personal wifi routers actually violate the Computer and Network Acceptable Use Policy agreed to at the time of Laker NetID/email activation as it extends the campus network.  Printers that have wireless capability can also pose network connectivity issues for others in the building.

If you are in doubt whether a device can affect the campus wifi system, please contact the Help Desk at 315.312.3456 or

February Letter from the CTO

Welcome back to the Spring semester. As we are only in early February, “Spring” semester seems to be a misnomer, but I am sure that warmer weather is not far away.

Winter break allowed CTS to accomplish quite a few items to prepare for the start of school. Here are a few highlights:

  • Park Hall was completed and opened for classes on January 27. Ten new Advanced Technology Classrooms and wireless access throughout the building were added, along with some technically advanced meeting and conference rooms.
  • Hewitt Union was updated with new technology in three classrooms and also had extensive wireless network access added. Faculty from C&I moved into the building in preparation for construction in Wilber tower. In total, 36 wireless access points were added to the classroom and office areas on the first and second floor.
  • Wireless upgrades were made to Johnson and Funnelle in known dead areas. Additionally, two wireless access points were added to Lake Effects Cafe in Penfield Library to handle the large amount of technology use in this area.
  • Winter breakout was a success with record attendance. Many of the participants participated virtually, with the campus’s Panopto lecture capture application, helping people who could not be on campus still reap the benefits of the presentations.

One other highlight was the announcement of the TIP grant awards at the December CTAB meeting. Four awards were made from ten applicants – the full story is available on the CTAB Tip Grant page. One of the awards was for all campus members – faculty, staff and students – to have access to The grant application was the first ever to come from a faculty member from all four colleges and Penfield Library. will replace the campuses former app, Skillport. has tremendous potential for advancing the technical skills of everyone on campus. Over 500 people on campus had logged in to the system by early February. More information on Oswego State’s implimentation of is available at will be highlighted at the CTAB meeting on Thursday, February 13 in the Campus Center Room 114 at 8:00 am. Attendance is open to all campus members, so please feel free to join us.

Stay warm….

Sean Moriarty
Chief Technology Officer,  Campus Technology Services

TechTip – Campus Wifi Setup

Setting up your tablet, smart phone, or other wireless device on the campus network requires a quick, one-time configuration.  You can find all the how-to details on CTS’ Wireless Network page:

Tech Tips are a collaboration of Campus Technology Services and the Campus Technology Advisory Board.  Computer assistance is always available from the CTS Help Desk,