Category Archives: Uncategorized

myOswego Interface Change

Over the past week, myOswego has had problems servicing student course registrations causing the system to be slow or unresponsive.  We have reason to believe that the new tabbed user interface applied several weeks ago might be the root of the problem.  This occurs under heavy registration load.

To rectify the problem, we are going to revert back to the old user interface.  This will be done at 5am, Wednesday, 11/13.

We will continue to post updates to our Facebook and Twitter pages at and

We apologize for the inconvenience this has caused. If you have further questions, please contact the Help Desk at 315.312.3456 or

CTS Fall 2012 Workshops

CTS is now offering fall technical workshops on a variety of topics ranging from LakerApps Gmail, Calendar, Docs and Sites to Lecture Capture, Multimedia creation, Microsoft Word, Excel and Powerpoint.  We have a few new workshops this semester featured below.

Our “CTS Services” workshop will review all of the available technical services available to you as a member of SUNY Oswego.  By now you have probably heard of myOswego, ANGEL and perhaps LakerApps, but do you know about other technology services available to you?  Do you also know about employee discounts on personal cell phone, computers and software?  This presentation will inform you of additional technology services such as access to licensed software for work and/or your personal computer, web conferencing software, the SUNY Oswego mobile website, multimedia creation and editing software, lecture capture services, online training, employee discounts, how to keep abreast of technology alerts and news, and more.

Also new is “Maintaining Your Personal Computer.”  Come to this workshop to learn how to manage and secure your Microsoft Windows personal computer. We will review some good housekeeping items you should do to maintain a good working computer. These include installing and using anti-spyware software (spyware can dramatically slow your computer), installing and using anti-virus software, making sure Windows updates are scheduled to run on a regular basis, backing up your data and more. We will also review campus-licensed software that is available for free or minimal charge for installation on your home computer including Sophos anti-virus software (free) and Microsoft Office ($9.95 + tax).

Our “Introduction to Lecture Capture” workshop will discuss the exciting new lecture capture service at SUNY Oswego this semester. We are now enabling certain classrooms on campus with the ability to record and publish classroom lectures! Come to this workshop to discover this emerging technology we have acquired and how it has been implemented thus far. We’ll cover the journey we have taken to get to this point, as well as faculty and student reactions  during our 2 year pilot phase. We will also demonstrate how the system works and how it automatically publishes lectures to your ANGEL course after you conclude a recording so students may review them.

Lastly, our “Intro to Mountain Lion” and “Advanced Mountain Lion” workshops are available to our Mac users that have migrated to or will be migrating to Apple’s newest operating system.  Learn about some of the new features and how they might be able to help you!

Even though our “CTS Projects” workshop is not new, we also want to give that some attention as we will be serving lunch while you learn about the technology projects CTS is working on.  These are a great way to keep abreast of upcoming changes that may affect you, your department or the entire campus.  It’s also a good way to ask questions or confirm or deny any rumors you may have heard about upcoming changes!

CTS will continue to offer workshops on using LakerApps Gmail (for email), Calendar (avoid sending those back and forth emails trying to schedule a meeting with multiple people!), Docs (for document sharing and collaboration) and Sites (for creating personal web sites).  Introduction and advanced workshops on MS Word, Excel and Powerpoint will also be offered.  Elluminate Live web conferencing for synchronous online meetings, workshops, office hours, courses are available along with Multimedia Creation and Editing.

For the full offering of workshops and for registration, please visit our CTS Workshops Registration page.  Workshops are freely available to all faculty, staff and students.

Woman on cell phone smiling.

Discounts on Personal Cell Phone Plans for SUNY Oswego Employees

If you work for SUNY Oswego, you are eligible for discounts off your personal cell phone plan with AT&T or Verizon Wireless.If you are a Verizon customer, you are eligible for a 19% discount off your personal plan and up to 25% off accessories.  If you are not already receiving this discount, follow these steps:

  1. Go to
  2. Click on “Check for Employee Discounts”
  3. If prompted, enter your zip code
  4. Enter and confirm your SUNY Oswego email address
  5. An email will be sent to your SUNY Oswego email address for additional information.

If you are an AT&T customer, you are eligible for a 20% discount off your personal plan.  In order to have the discount applied to your bill, you will need to visit an AT&T store and present either your paystub or your SUNY ID card.

Image of person looking in a book as if he found an answer.

Did You Know?

Did you know myOswego underwent a change that now allows users to login using their Laker NetID?

Early this summer, myOswego was modified to accommodate the use of Laker NetID logins.  Your Laker NetID is the same username and password used to login to services such as ANGEL, the campus wireless network and the campus computer lab machines. Previously, your College ID number and a custom PIN were required to login to myOswego.   This change helps reduce the number of different logins needed to access various campus-based services.

Photo of classroom with empty desks.

Professional Development

Instructor-led workshops for the fall semester are currently being planned.  Look for sessions on LakerApps Gmail, Calendar, Docs and Sites, Word 2010, Excel 2010 and Powerpoint 2010, multimedia creation, introduction to Apple’s new operating system called Lion, introduction to Windows 7 and more.  CTS Workshops are freely available to all SUNY Oswego faculty, staff and students. Look for online registration on the CTS Training site.

Self-paced, on-demand tutorials are also available from our iTunes U site.  Tutorials covering Microsoft Word 2010, Excel 2010, PowerPoint 2010 and LakerApps Sites are currently available.

Other technical training opportunties:

  • ANGEL workshops are available from the main ANGEL website.
  • Updating your department web site with Ingeniux workshops are available at the Ingeniux Training site.
  • The Skillport e-learning software is available to all faculty, staff and students.  Skillport includes business and technology-related courses (including Office 2010) as well as courses and test preps needed to prepare you for many business and technical certifications.   Get started at the Skillport home page.