Category Archives: Uncategorized

Campus Prepares for ANGEL to Blackboard Learn migration

SUNY Oswego will be migrating from the ANGEL Learning Management System (LMS) to Blackboard Learn.  Both systems can be used to teach fully online courses and to enhance hybrid and face-to-face classes.  The campus will be completely migrated to Blackboard Learn by the Fall 2015 semester.

SUNY Oswego has been using ANGEL since 2007 and is currently being used with over 1200 sections of courses.  In 2009, the company was purchased by Blackboard.  While Blackboard states it will support ANGEL “indefinitely,” the continued development of ANGEL features and functionality has ceased.  In addition, SUNY as a whole is committed to moving the majority of campuses to Blackboard Learn to help create a more seamless transition for students transferring from one SUNY institution to another.  Oswego is one of 27 SUNY campuses working with OpenSUNY (formerly the SUNY Learning Network) to make the transition.

The ANGEL Support Team has started the work required to migrate from ANGEL to Blackboard Learn.  To help ensure a smooth transition, we will be working with two preliminary groups of faculty and students who will use Learn for their Spring 2015 and Summer 2015 courses.  All courses will be available to teach in Learn by the Fall 2015 semester.  At that time, ANGEL will be decommissioned.

The timeline for migration is as follows:

  • Fall 2014 semester: The Blackboard Learn migration team, in partnership with OpenSUNY, will be working on configuring the Blackboard Learn environment.  Faculty interested in using Blackboard Learn for the Spring 2015 semester will be identified and trained.  Students will also have training materials to become familiar with Blackboard Learn.

  • Spring 2015 semester:  First cohort of faculty and students will use Blackboard Learn.  Refinements to the Blackboard Learn environment will be made based on feedback.

  • Summer 2015: Second cohort of faculty and students will use Blackboard Learn.  Refinements to the Blackboard Learn environment will be made based on feedback.

  • Fall 2015: Migration completed.  All courses will be available to teach in Learn.  ANGEL will be decommissioned.

The Blackboard migration team, composed of Extended Learning, CTS, Penfield Library, CELT and OpenSUNY, is looking for participants for the Spring 2015 cohort. If interested, please fill out the participation form. Any questions can be directed to angelhelp-list@ls.oswego.edu.

July Lynda.com Contest Winner Announced, August Contest Underway

lynda_logo1k-d_72x72We are pleased to announce the second winner of our summer Lynda.com contest is Laurel Huff, who accumulated the most viewing hours for the month of June and won a $50 Amazon gift card. Congratulations Laurel!

Just a reminder that we still have one remaining contest left for the summer. Submit a creative work to show off how you use Lynda, or what you use Lynda for (could include, but is not limited to: Writing, Poster design, video, etc…). Submit your work by Aug. 31st to daniel.laird@oswego.edu. The best entry wins a $50 Amazon gift card. So be sure to check out the full set of amazing online video in the Lynda.com library at http://www.oswego.edu/lynda.

Campus-wide Network/Voice Services Outage – Sunday 1/12 6am-10am

Campus Technology Services will be upgrading core network equipment in Culkin Hall this Sunday, January 12 from 6:00am to 10:00am. These upgrades will allow the necessary expansion and flexibility for future infrastructure planning.

The following campus services will be unavailable during this timeframe:

  • Internet and Internet 2 access (wired or wireless)
  • Voicemail system
Basic internal voice services will still function. During the outage timeframe, University Police can be reached at (315) 343-0904.
If you have further questions, please contact the Help Desk at 315.312.3456 or help@oswego.edu. You can also interact with us and view updates posted to our Facebook and Twitter pages at http://facebook.com/sunyoswegocts and http://twitter.com/sunyoswegocts.

 

Improvements to WiFi Access for Guests

CTS has made it easier for guests of the College to use the WiFi network while visiting campus.

This semester, individual guests of the College can now register for WiFi access with their campus departmental sponsor.  The sponsor can then create a username and password to be used on the “Oswego-Guest” wireless network.  It is recommended that guests do not use this network for sensitive transactions as it is an insecure network intended to provide primary access to web-based Internet resources.

CTS will provide this as an interim solution while we continue to improve WiFi access for all faculty, staff, students and guests.  This includes capacity planning to introduce WiFi in all academic and residential spaces as well as improving ease of use, while still securing campus resources.

For those faculty and staff wishing to sponsor a guest, please see the Guest Wifi Registration instructions.

For any questions, please contact the Help Desk at x3456 or help@oswego.edu.

Work Continues to Resolve myOswego Registrations

The interface change that was applied to myOswego yesterday, Wednesday, 11/13 did not totally resolve the registration problems we have been experiencing under heavy load.

CTS has been working with Ellucian, the company that makes the myOswego product. We have a high priority support case opened and will continue collaborating with them until the issue is totally resolved.

Stay tuned as we may need to set aside some time to make further changes.

myOswego Interface Change

Over the past week, myOswego has had problems servicing student course registrations causing the system to be slow or unresponsive.  We have reason to believe that the new tabbed user interface applied several weeks ago might be the root of the problem.  This occurs under heavy registration load.

To rectify the problem, we are going to revert back to the old user interface.  This will be done at 5am, Wednesday, 11/13.

We will continue to post updates to our Facebook and Twitter pages at www.facebook.com/sunyoswegocts and twitter.com/sunyoswegocts.

We apologize for the inconvenience this has caused. If you have further questions, please contact the Help Desk at 315.312.3456 or help@oswego.edu.

CTS Fall 2012 Workshops

CTS is now offering fall technical workshops on a variety of topics ranging from LakerApps Gmail, Calendar, Docs and Sites to Lecture Capture, Multimedia creation, Microsoft Word, Excel and Powerpoint.  We have a few new workshops this semester featured below.

Our “CTS Services” workshop will review all of the available technical services available to you as a member of SUNY Oswego.  By now you have probably heard of myOswego, ANGEL and perhaps LakerApps, but do you know about other technology services available to you?  Do you also know about employee discounts on personal cell phone, computers and software?  This presentation will inform you of additional technology services such as access to licensed software for work and/or your personal computer, web conferencing software, the SUNY Oswego mobile website, multimedia creation and editing software, lecture capture services, online training, employee discounts, how to keep abreast of technology alerts and news, and more.

Also new is “Maintaining Your Personal Computer.”  Come to this workshop to learn how to manage and secure your Microsoft Windows personal computer. We will review some good housekeeping items you should do to maintain a good working computer. These include installing and using anti-spyware software (spyware can dramatically slow your computer), installing and using anti-virus software, making sure Windows updates are scheduled to run on a regular basis, backing up your data and more. We will also review campus-licensed software that is available for free or minimal charge for installation on your home computer including Sophos anti-virus software (free) and Microsoft Office ($9.95 + tax).

Our “Introduction to Lecture Capture” workshop will discuss the exciting new lecture capture service at SUNY Oswego this semester. We are now enabling certain classrooms on campus with the ability to record and publish classroom lectures! Come to this workshop to discover this emerging technology we have acquired and how it has been implemented thus far. We’ll cover the journey we have taken to get to this point, as well as faculty and student reactions  during our 2 year pilot phase. We will also demonstrate how the system works and how it automatically publishes lectures to your ANGEL course after you conclude a recording so students may review them.

Lastly, our “Intro to Mountain Lion” and “Advanced Mountain Lion” workshops are available to our Mac users that have migrated to or will be migrating to Apple’s newest operating system.  Learn about some of the new features and how they might be able to help you!

Even though our “CTS Projects” workshop is not new, we also want to give that some attention as we will be serving lunch while you learn about the technology projects CTS is working on.  These are a great way to keep abreast of upcoming changes that may affect you, your department or the entire campus.  It’s also a good way to ask questions or confirm or deny any rumors you may have heard about upcoming changes!

CTS will continue to offer workshops on using LakerApps Gmail (for email), Calendar (avoid sending those back and forth emails trying to schedule a meeting with multiple people!), Docs (for document sharing and collaboration) and Sites (for creating personal web sites).  Introduction and advanced workshops on MS Word, Excel and Powerpoint will also be offered.  Elluminate Live web conferencing for synchronous online meetings, workshops, office hours, courses are available along with Multimedia Creation and Editing.

For the full offering of workshops and for registration, please visit our CTS Workshops Registration page.  Workshops are freely available to all faculty, staff and students.

Woman on cell phone smiling.

Discounts on Personal Cell Phone Plans for SUNY Oswego Employees

If you work for SUNY Oswego, you are eligible for discounts off your personal cell phone plan with AT&T or Verizon Wireless.If you are a Verizon customer, you are eligible for a 19% discount off your personal plan and up to 25% off accessories.  If you are not already receiving this discount, follow these steps:

  1. Go to www.verizonwireless.com
  2. Click on “Check for Employee Discounts”
  3. If prompted, enter your zip code
  4. Enter and confirm your SUNY Oswego email address
  5. An email will be sent to your SUNY Oswego email address for additional information.

If you are an AT&T customer, you are eligible for a 20% discount off your personal plan.  In order to have the discount applied to your bill, you will need to visit an AT&T store and present either your paystub or your SUNY ID card.

Image of person looking in a book as if he found an answer.

Did You Know?

Did you know myOswego underwent a change that now allows users to login using their Laker NetID?

Early this summer, myOswego was modified to accommodate the use of Laker NetID logins.  Your Laker NetID is the same username and password used to login to services such as ANGEL, the campus wireless network and the campus computer lab machines. Previously, your College ID number and a custom PIN were required to login to myOswego.   This change helps reduce the number of different logins needed to access various campus-based services.

Photo of classroom with empty desks.

Professional Development

Instructor-led workshops for the fall semester are currently being planned.  Look for sessions on LakerApps Gmail, Calendar, Docs and Sites, Word 2010, Excel 2010 and Powerpoint 2010, multimedia creation, introduction to Apple’s new operating system called Lion, introduction to Windows 7 and more.  CTS Workshops are freely available to all SUNY Oswego faculty, staff and students. Look for online registration on the CTS Training site.

Self-paced, on-demand tutorials are also available from our iTunes U site.  Tutorials covering Microsoft Word 2010, Excel 2010, PowerPoint 2010 and LakerApps Sites are currently available.

Other technical training opportunties:

  • ANGEL workshops are available from the main ANGEL website.
  • Updating your department web site with Ingeniux workshops are available at the Ingeniux Training site.
  • The Skillport e-learning software is available to all faculty, staff and students.  Skillport includes business and technology-related courses (including Office 2010) as well as courses and test preps needed to prepare you for many business and technical certifications.   Get started at the Skillport home page.