Category Archives: Software

Windows 10 Being Piloted in Select Labs, Classrooms, and Offices

CTS is excited to announce the official arrival of Windows 10 to the campus.  By way of a pilot project, we have rolled out Windows 10 to specific labs and advanced technology classroom computers as well as to some faculty and staff machines to be tested for compatibility with campus technical services.  This was done over spring break.  

Windows 10 is a project that CTS has been working on since Fall of 2015.  An official committee was formed that included faculty as well as technical staff from our server, networking, help desk, and desktop support teams.  Through their efforts, test machines were configured, tested for application compatibility, and updates made.  A configuration of Windows 10 was created that is not only compatible with technical services but ensures a smooth user experience transitioning from Windows 7 to 10.  In fact, Gartner research (Kleynhans, 2015a) has indicated that the transition from Windows 7 to Windows 10 should not be disruptive for users (p. 2).  Windows 10 retains the start menu like Windows 7 and expands it to include tiles that can be used for easy access to frequently used applications.

In terms of applications that are compatible with Windows 10, Gartner research (Kleynhans, 2015b) mentioned that application compatibility should be fairly straightforward as it has “the best backward compatibility of any Windows release” (p. 3).  Therefore, an application that was compatible with Windows 7 should be compatible with Windows 10.  CTS has tested over 100 applications and has not found any issues.   

The pilot positions us well for some upcoming changes in the technology industry.  Microsoft announced that it will end support for Windows 7 in January of 2020.  In addition, computer manufacturers are including the newest processors in their systems that only support the Windows 10 operating system with no options to downgrade.  Eventually, Windows 10 will be the only operating system option on new machines.

In addition to the pilot labs and advanced technology classrooms listed below, some Penfield Library, CELT, Facilities, and CTS staff will be testing it in their offices.

  • Hart Hall Lab
  • Laker 115A
  • Lanigan 37C
  • Lanigan 104
  • Lanigan 105
  • Mahar 116
  • Mahar 302
  • Rich 322
  • Park 208
  • Penfield Library Instruction room 2 (Classroom 2)
  • Penfield Library Lab (North Wall only)
  • Shineman 285

Presuming the pilot goes well, the Windows 10 project committee will discuss plans for officially releasing Windows 10 to the campus.  Details of lab and classroom computers that will be upgraded over the summer will be discussed.  In addition, a process for upgrading department faculty and staff computers will be developed.  New employee machines will most likely have Windows 10 installed by default starting this summer.

If you have any thoughts or feedback based on your use of Windows 10 in any of the pilot locations above, please let us know by filling out our survey.  You can contact the Help Desk at help@oswego.edu or call us at 315.312.3456.

For more information including some Windows 10 training and tips and tricks, please visit the CTS Windows 10 website.

 

References

Kleynhans, S. (2015a). Ten Things You Need to Know About Windows 10 for a Successful PC Deployment [PDF Document]. Gartner Research. Retrieved from https://www.gartner.com/document/3100224?ref=solrAll&refval=181932089&qid=175c79a26bb5b514cf1fe0b8da54b364

 
Kleynhans, S. (2015b). Deciding When to Migrate to Windows 10 [PDF Document]. Gartner Research. Retrieved from https://www.gartner.com/document/3152018?ref=solrAll&refval=181931802&qid=051e4d996d7e7b568704d902d9c1a69c

Microsoft Office 2016 Available for Installation

Microsoft Office 2016 replaces both Microsoft Office 2013 for Windows and Microsoft Office 2011 for Mac OS. Faculty and staff who would like to upgrade to Microsoft Office 2016 on their SUNY-owned computer may do so provided system requirements are met.

Office 2016 for Windows
Please note Office 2016 is the standalone version of Office. The standalone version is an enterprise version that is a one-time install. It differs from the subscription based Office 365 available for home use.

There are not a lot of interface changes from Office 2013 to Office 2016. The main changes seem to be in the area of collaboration. If you use Microsoft’s OneDrive storage, you may now share and edit files in real-time with others. Computerworld’s “Review: In Office 2016 for Windows, collaboration takes center stage” provides more specific information.

Office applications available for the PC include Word, Excel, PowerPoint, Outlook, Access, Publisher, and OneNote.

Office 2016 for Mac
The biggest change in Office 2016 from 2011 is the replacement of the menus with Microsoft’s ribbon interface. This now makes the versions for both Windows and Mac OS consistent. In addition, integration with OneDrive is available for storage.

Computerworld’s “Review: Office 2016 for Mac offers a new interface and better features” gives a nice summary of the changes and added features.

Office applications available for the Mac include Word, Excel, PowerPoint, and Outlook.

How do I upgrade?
If you are interested in upgrading, please follow these steps:

Verify that your system meets the requirements:

– For Windows: please check the “Office Standard 2016 and Office Professional Plus 2016” section of Microsoft’s system requirements.

– For Mac: please check the “Office Home & Student 2016 for Mac and Office Home & Business 2016 for Mac” portion of Microsoft’s system requirements. Please note: Mac OS 10.10 (Yosemite) is required.

For PC Users:

– Please follow the instructions in our “How to: Install Office 2016 on SUNY-owned PCs” article. It will walk you through how to easily uninstall any existing versions of MS Office and then install Office 2016.

For Mac Users:

– Please note that Office 2016 is independent of any other Office versions you may already have installed. Therefore, you do not need to uninstall any previous versions.

– Download the Office 2016 installer from Microsoft’s website.

– Install the application. This will put it into a trial version.

Call the Help Desk, 315.312.3456, to serialize the install. This will take Office 2016 out of trial mode into a fully licensed install.

If you have any questions or need assistance at any point in the installs, please call (315.312.3456) or email the Help Desk.

Please note Office 2016 was updated in all of the computer labs and classroom computers for the fall 2015 semester.

Training
For those wishing to formally learn more about using Office 2016, Microsoft has trainings for various programs at their online Office Training Center. In addition, “Office 2016 for Educators” is a course available on the campus lynda.com subscription.

Home Use
Office 365 is available for use on up to (5) of your personal devices at no charge. Please see our related article, “Get Office 365 for Free,” on how to get started.

Get Office 365 for Free

As part of our enrollment in the Microsoft Campus Agreement, all SUNY Oswego registered students, faculty and staff are eligible to get Office 365 for FREE.  

What is Office 365?
Office 365 is Microsoft’s cloud version of Office Professional Plus.  Essentially, you login to a website to use certain applications, such as Word and Excel, directly through a web browser.  You can also download and install the applications locally to your machine.

 

What’s included?

  • Use of Word Online, Excel Online, PowerPoint Online and OneNote Online which allows you to use any of these applications through a web browser.office 365 online 
  • Installation of Office ProPlus on up to 5 personal, compatible PCs and Macs, plus 5 tablets.
    • Current version for PCs is Office 2013, current version for Macs is Office 2016
    • Suite includes Word, Excel, PowerPoint, Access, Publisher, OneNote, Lync, and Outlook.office 365 install
  • 1TB of online storage through Microsoft OneDrive for each user. Create new files from OneDrive using the Word, Excel, or PowerPoint Online programs. Files can be shared with other users that have accounts in 365.
    office 365 onedrive

 

How do I Get Started?

  1. Check the System Requirements to ensure your system can install the software.
  2. Go to the Office 365 Education site to register for a Microsoft Account.
    1. On the above page, submit your SUNY Oswego email address.
    2. Check for an email from “Microsoft Office 365 Team” and click the link in it.
    3. Submit the form to finish creating your Microsoft Account and you will automatically be logged in.
  3. For future sessions, go to https://login.microsoftonline.com.

 

What happens when I graduate or separate from SUNY Oswego?

Once you have left the College, your Microsoft Office ProPlus subscription will end. You may enroll in other available consumer or commercial offers.

Questions? Contact the Help Desk!

Phone (315) 312-3456
Email help@oswego.edu
Online www.oswego.edu/help

 

Registration Open for CTS Fall Workshops

Be sure to check out all the workshops CTS will be giving in the fall. Classes include:

  • LakerApps
  • Google Forms
  • Detecting and Reporting Phishing Scams
  • MIcrosoft Office 2016
  • Blackboard Collaborate
  • Mail Merge
  • … and many more!

To see the full lineup, go to our CTS Workshop Registration page.

Adobe Creative Cloud Home Usage for Faculty and Staff

Included with our campus agreement with Adobe, we are able to offer the entire Adobe Creative Cloud software collection for the low price of $9.75 per year. That’s right, you get an entire year of the software the professionals use in order to make all sorts of creative projects, from print media creation, audio and video editing, digital illustration, photo editing and so much more. This is an annual subscription fee that will need to be renewed after a year of service.

To see the full list of available software through this offer, visit our Adobe Creative Cloud Software web page. 

To take advantage of this offer and place an order, go to the website of our 3rd party software provider web site, https://oswego.onthehub.com. For instructions on how to set this up, check out the related knowledgebase article.

If you would like to have Adobe software installed on your SUNY owned computer at work, you can use LANDesk to install the packages if you have a PC, or contact the CTS Help Desk if you have a Mac to schedule an install. If you have any questions, please call the Help Desk at x3456 or help@oswego.edu.

Update: Campus Wifi Compatibility with Apple’s new iOS

Yesterday, September 16, Apple released iOS 9, it’s newest operating system for iPhones, iPads and iPod Touch devices.

On that day, CTS recommended not upgrading until the official release had been tested for compatibility with the campus wifi.  At this point we have not found any issues or had any reported issues. We feel that is safe to move forward with upgrading to this iOS version.

We expect there will be a high consumer demand to upgrade to iOS 9 which will therefore require more than usual campus network resources.  We will be monitoring network traffic to strike a balance between the upgrades and normal traffic.  Please be patient as we aim to find a balance that works for everyone.


Help Desk, Campus Technology Services
26 Lanigan | help@oswego.edu | 315.312.3456  

Campus Wifi Compatibility with Apple’s new iOS

Today, September 16, Apple will be releasing iOS 9, it’s newest operating system for iPhones, iPads and iPod Touch devices.

While CTS has tested the latest beta version of iOS 9 for compatibility with the campus wifi network and found no issues, we will not be able to test the official iOS 9 until it is released today.  We recommend not upgrading until we have tested the released version.   We expect to have this completed by tomorrow, 9/17 and will send a subsequent notice.

If you have any questions, please contact the Help Desk.


Help Desk, Campus Technology Services
26 Lanigan | help@oswego.edu | 315.312.3456

Upgrading to Windows 10 or Mac OS X 10.11

On July 29, 2015, Microsoft released Windows 10.  In the fall, Apple will be releasing a new version of their operating system, OS X 10.11 called El Capitan.

Major releases of new operating systems always requires some investigation to make sure they are compatible with the campus network (both wired and wifi connections) as well as campus applications and services.  CTS plans on doing this research over the course of the fall semester.  Until then, we recommend not upgrading.
If you have any questions, please contact the Help Desk by phone at 315.312.3456, by email at help@oswego.edu or online at www.oswego.edu/help.

Are You Ready For Blackboard Learn?

Fall classes will be starting in a couple of weeks and with it the complete transition from ANGEL to Blackboard Learn.

As a reminder, the last day ANGEL access will be available is Monday, August 31, 2015.  After that, any attempts to access it will be redirected to Blackboard Learn.

If you need assistance preparing to use Blackboard Learn with your classes, you should register for one of our workshops or use the online documentation from our Blackboard Learn website at www.oswego.edu/bb.  There are a number of workshops being offered this month and span the following topics.

  • Introduction to Bb Learn and Content Creation:  learn how to create a course syllabus, various types of information/files, links to content and internet-based resources. Registration required.
  • Bb Learn Communications and Interaction Tools: learn how to use announcements, course messages, email, discussions, notifications, and other communication tools.  Registration required.
  • Bb Learn Assessment Tool: learn how to create a tests (quizzes), surveys, and test pools.  Registration required.
  • Bb Learn Grade Center: learn how to set up the grade center to easily manage student grades. Registration required.
  • Bb Learn Office Hours: Drop by and visit one of our instructional designers/technologists who will work individually with you to prepare your course(s) for the Fall 2015 semester.  Registration is NOT required.

We’d like to make the transition as smooth as possible for you.  Please don’t hesitate to contact us if you have any questions. Email us at bbhelp-list@ls.oswego.edu.

-The Blackboard Learn Migration Team (CTS, Extended Learning, Penfield Library)

Blackboard Learn Migration Upcoming Trainings

To assist in the migration from ANGEL to Blackboard Learn,  the Blackboard Learn Migration team will be offering numerous Blackboard Learn workshops throughout the summer.  In addition to the workshops, office hours are available for individual assistance.  Below are short descriptions of the summer offerings.

  • Introduction to Bb Learn and Content Creation:  learn how to create a course syllabus, various types of information/files, links to content and internet-based resources. Registration required.
  • Bb Learn Communications and Interaction Tools: learn how to use announcements, course messages, email, discussions, notifications, and other communication tools.  Registration required.
  • Bb Learn Grade Center: learn how the grade center works while receiving one-on-one consulting to assist in setting up your gradebook. Registration required.
  • Bb Learn Office Hours: Drop by and visit one of our instructional designers/technologists who will work individually with you to prepare your course(s) for either Summer or Fall 2015 semester.  Registration is NOT required.

ANGEL End of Life

It is important to remember that Blackboard Learn will be the only campus supported learning management system (LMS) as of the Fall 2015 semester. The last day ANGEL access will be available is Monday, August 31, 2015. After that, any attempts to access it will be redirected to Blackboard Learn.

Please let us know if you have any questions by emailing bbhelp-list@ls.oswego.edu.

-The Blackboard Learn Migration Team (CTS, Extended Learning, Penfield Library)