Category Archives: Software

Get Office 365 for Free

As part of our enrollment in the Microsoft Campus Agreement, all SUNY Oswego registered students, faculty and staff are eligible to get Office 365 for FREE.  

What is Office 365?
Office 365 is Microsoft’s cloud version of Office Professional Plus.  Essentially, you login to a website to use certain applications, such as Word and Excel, directly through a web browser.  You can also download and install the applications locally to your machine.

 

What’s included?

  • Use of Word Online, Excel Online, PowerPoint Online and OneNote Online which allows you to use any of these applications through a web browser.office 365 online 
  • Installation of Office ProPlus on up to 5 personal, compatible PCs and Macs, plus 5 tablets.
    • Current version for PCs is Office 2013, current version for Macs is Office 2016
    • Suite includes Word, Excel, PowerPoint, Access, Publisher, OneNote, Lync, and Outlook.office 365 install
  • 1TB of online storage through Microsoft OneDrive for each user. Create new files from OneDrive using the Word, Excel, or PowerPoint Online programs. Files can be shared with other users that have accounts in 365.
    office 365 onedrive

 

How do I Get Started?

  1. Check the System Requirements to ensure your system can install the software.
  2. Go to the Office 365 Education site to register for a Microsoft Account.
    1. On the above page, submit your SUNY Oswego email address.
    2. Check for an email from “Microsoft Office 365 Team” and click the link in it.
    3. Submit the form to finish creating your Microsoft Account and you will automatically be logged in.
  3. For future sessions, go to https://login.microsoftonline.com.

 

What happens when I graduate or separate from SUNY Oswego?

Once you have left the College, your Microsoft Office ProPlus subscription will end. You may enroll in other available consumer or commercial offers.

Questions? Contact the Help Desk!

Phone (315) 312-3456
Email help@oswego.edu
Online www.oswego.edu/help

 

Registration Open for CTS Fall Workshops

Be sure to check out all the workshops CTS will be giving in the fall. Classes include:

  • LakerApps
  • Google Forms
  • Detecting and Reporting Phishing Scams
  • MIcrosoft Office 2016
  • Blackboard Collaborate
  • Mail Merge
  • … and many more!

To see the full lineup, go to our CTS Workshop Registration page.

Adobe Creative Cloud Home Usage for Faculty and Staff

Included with our campus agreement with Adobe, we are able to offer the entire Adobe Creative Cloud software collection for the low price of $9.75 per year. That’s right, you get an entire year of the software the professionals use in order to make all sorts of creative projects, from print media creation, audio and video editing, digital illustration, photo editing and so much more. This is an annual subscription fee that will need to be renewed after a year of service.

To see the full list of available software through this offer, visit our Adobe Creative Cloud Software web page. 

To take advantage of this offer and place an order, go to the website of our 3rd party software provider web site, https://oswego.onthehub.com. For instructions on how to set this up, check out the related knowledgebase article.

If you would like to have Adobe software installed on your SUNY owned computer at work, you can use LANDesk to install the packages if you have a PC, or contact the CTS Help Desk if you have a Mac to schedule an install. If you have any questions, please call the Help Desk at x3456 or help@oswego.edu.

Update: Campus Wifi Compatibility with Apple’s new iOS

Yesterday, September 16, Apple released iOS 9, it’s newest operating system for iPhones, iPads and iPod Touch devices.

On that day, CTS recommended not upgrading until the official release had been tested for compatibility with the campus wifi.  At this point we have not found any issues or had any reported issues. We feel that is safe to move forward with upgrading to this iOS version.

We expect there will be a high consumer demand to upgrade to iOS 9 which will therefore require more than usual campus network resources.  We will be monitoring network traffic to strike a balance between the upgrades and normal traffic.  Please be patient as we aim to find a balance that works for everyone.


Help Desk, Campus Technology Services
26 Lanigan | help@oswego.edu | 315.312.3456  

Campus Wifi Compatibility with Apple’s new iOS

Today, September 16, Apple will be releasing iOS 9, it’s newest operating system for iPhones, iPads and iPod Touch devices.

While CTS has tested the latest beta version of iOS 9 for compatibility with the campus wifi network and found no issues, we will not be able to test the official iOS 9 until it is released today.  We recommend not upgrading until we have tested the released version.   We expect to have this completed by tomorrow, 9/17 and will send a subsequent notice.

If you have any questions, please contact the Help Desk.


Help Desk, Campus Technology Services
26 Lanigan | help@oswego.edu | 315.312.3456

Upgrading to Windows 10 or Mac OS X 10.11

On July 29, 2015, Microsoft released Windows 10.  In the fall, Apple will be releasing a new version of their operating system, OS X 10.11 called El Capitan.

Major releases of new operating systems always requires some investigation to make sure they are compatible with the campus network (both wired and wifi connections) as well as campus applications and services.  CTS plans on doing this research over the course of the fall semester.  Until then, we recommend not upgrading.
If you have any questions, please contact the Help Desk by phone at 315.312.3456, by email at help@oswego.edu or online at www.oswego.edu/help.

Are You Ready For Blackboard Learn?

Fall classes will be starting in a couple of weeks and with it the complete transition from ANGEL to Blackboard Learn.

As a reminder, the last day ANGEL access will be available is Monday, August 31, 2015.  After that, any attempts to access it will be redirected to Blackboard Learn.

If you need assistance preparing to use Blackboard Learn with your classes, you should register for one of our workshops or use the online documentation from our Blackboard Learn website at www.oswego.edu/bb.  There are a number of workshops being offered this month and span the following topics.

  • Introduction to Bb Learn and Content Creation:  learn how to create a course syllabus, various types of information/files, links to content and internet-based resources. Registration required.
  • Bb Learn Communications and Interaction Tools: learn how to use announcements, course messages, email, discussions, notifications, and other communication tools.  Registration required.
  • Bb Learn Assessment Tool: learn how to create a tests (quizzes), surveys, and test pools.  Registration required.
  • Bb Learn Grade Center: learn how to set up the grade center to easily manage student grades. Registration required.
  • Bb Learn Office Hours: Drop by and visit one of our instructional designers/technologists who will work individually with you to prepare your course(s) for the Fall 2015 semester.  Registration is NOT required.

We’d like to make the transition as smooth as possible for you.  Please don’t hesitate to contact us if you have any questions. Email us at bbhelp-list@ls.oswego.edu.

-The Blackboard Learn Migration Team (CTS, Extended Learning, Penfield Library)

Blackboard Learn Migration Upcoming Trainings

To assist in the migration from ANGEL to Blackboard Learn,  the Blackboard Learn Migration team will be offering numerous Blackboard Learn workshops throughout the summer.  In addition to the workshops, office hours are available for individual assistance.  Below are short descriptions of the summer offerings.

  • Introduction to Bb Learn and Content Creation:  learn how to create a course syllabus, various types of information/files, links to content and internet-based resources. Registration required.
  • Bb Learn Communications and Interaction Tools: learn how to use announcements, course messages, email, discussions, notifications, and other communication tools.  Registration required.
  • Bb Learn Grade Center: learn how the grade center works while receiving one-on-one consulting to assist in setting up your gradebook. Registration required.
  • Bb Learn Office Hours: Drop by and visit one of our instructional designers/technologists who will work individually with you to prepare your course(s) for either Summer or Fall 2015 semester.  Registration is NOT required.

ANGEL End of Life

It is important to remember that Blackboard Learn will be the only campus supported learning management system (LMS) as of the Fall 2015 semester. The last day ANGEL access will be available is Monday, August 31, 2015. After that, any attempts to access it will be redirected to Blackboard Learn.

Please let us know if you have any questions by emailing bbhelp-list@ls.oswego.edu.

-The Blackboard Learn Migration Team (CTS, Extended Learning, Penfield Library)

 

FINAL Reminder – Blackboard Automatic Migration Deadline – June 7

 

This is a final reminder from a previous communication that the automatic migration of Fall 2015 ANGEL course shells to Blackboard is June 7.  If you would like to take advantage of this option, please follow the steps outlined on the Migration FAQ page, question 2. You must complete the steps by June 7 to ensure course shells are migrated on June 8.  NOTE: This is a one-time only process!

After June 7, the following migration options are available:

1) Self-Migration – Available anytime

Instructions on how to migrate content yourself are on the campus Blackboard Learn website on the Migration Resources page, under “Open SUNY ANGEL to Blackboard Learn Migration Guide.”

2) No Migration – Manually Add Content to Bb Learn – Available anytime

Fall 2015 course shells are now available in Blackboard Learn. You can upload or add content to them at any time. Get started by pointing a Google Chrome or Mozilla Firefox web browser to www.oswego.edu/bb.

ANGEL End of Life

It is important to remember that Blackboard Learn will be the only campus supported learning management system (LMS) as of the Fall 2015 semester. The last day ANGEL access will be available is Monday, August 31, 2015. After that, any attempts to access it will be redirected to Blackboard Learn. This means that any needed ANGEL content must either be saved and downloaded to your computer or migrated to Blackboard Learn.

 

Spring 2016 Course Content

If you have ANGEL content you may not be migrating but would like to use in the future, you will need to create an ANGEL Export file. This file will not include student work and must be imported into Blackboard Learn to be viewable. Please see Creating ANGEL Course Archive File for instructions on creating export files.

 

Bb Learn Training

We will be offering numerous Blackboard Learn workshops throughout the summer. In addition to the workshops, office hours are available for individual assistance.  Those times are also available from the workshops page.

 

Additional information about the migration is available from the Blackboard Migrations FAQs page. Blackboard related questions can be sent to bbhelp-list@ls.oswego.edu. Please do not hesitate to contact us with your questions or concerns. The number one lesson we’ve learned is to start the migration process early!

 

Best Wishes,

-The Blackboard Migration Team (CTS, Extended Learning, Penfield Library)

Laker Apps Offline Now Available

Starting Friday, May 15th at 4:30 p.m., users of Google Chrome will be able to use Laker Apps powered by Google without having to be online. This new “Offline mode” will enable people complete many tasks even while they do not have an active connection to the Internet.

These abilities include:

  • Gmail:  Read and send messages when there is not a network connection.  Users will be able to read up to one weeks worth of their email.  They can also send messages while offline that will then automatically send when they get a network connection.
  • Calendar: View your calendar while offline
  • Docs, Sheets, Slides:  Edit and/or create these types of documents offline and the additions/edits will be synced the next time there is a network connection.

To learn how to setup Laker Apps Offline, please read the related knowledge base article.