A phishing email is a scam by which a person is tricked into giving their confidential information to a third party so they can use it for illicit purposes.
The above image is an example of the most recent phishing email to surface. Even though Campus Technology Services would never ask for any personal information over an email, there are a couple of things to keep in mind when faced with emails like this. First, always check the address from the sender, not just the name, and, secondly, always hover over links included in the emails to see where they will take you.
If you have responded to one of these phishing emails, or you feel like your email account has been tampered with, please reset your password immediately at www.oswego.edu/reset.
Most importantly, if you see something suspicious, please say something! Marking emails as spam or phishing will help Google better detect illicit messages in the future.
As of early Sunday morning, 9/13 a variation of the Labor Day weekend phishing email has been received by some of the campus population. The number of campus accounts sending the message is a small percentage of last week’s count and have been suspended. Suspended accounts will be notified upon login to LakerApps at www.oswego.edu/mail.
An example image of the content of the variation is included below. Please note that the clickable web address may vary from email to email.
If you receive a message like this, please do not click on the link. If you already have, please change your password immediately at www.oswego.edu/admin.
CTS has taken steps to block future messages from being sent out. We continue to work with Google on identifying accounts with suspicious activity.
Even though there are no classes tomorrow and Tuesday, 9/14-15, the Help Desk will be open all week during normal business hours. Hours are Monday-Thursday, 8am-7pm and Friday, 8am-4:30pm.
CTS sent a campus-wide announcement on Tuesday, September 8, regarding suspicious emails that were sent from and to campus email addresses. The emails started over Labor Day weekend and continued into Tuesday. To resolve the issue, CTS has taken multiple steps.
Google monitors suspicious activity for our domain and communicates with CTS as they identify compromised accounts. CTS actively monitors that information and suspends compromised accounts. On Tuesday, we suspended approximately 1,150 SUNY Oswego accounts that were compromised.
CTS is working with users to restore their service. As of this writing, we have worked with over 250 active account owners to reopen their accounts.
We are working with the New York State Cyber Security Operations Center (CSOC) to investigate the incident. The CSOC is researching the contents of the email and the website that the link took people to. If you happened to click the link in the email, you should change your email password immediately, and the password to any other accounts that use the same password.
We have been in contact with other colleges and universities that have been affected by the same phishing incident. This particular phishing incident has been reported at some other campuses, including some in the state of New York.
You may have noticed that some of the phishing emails were sent to your spam folder while others made it through to your inbox. CTS has hardened the spam filtering so more messages in the future will automatically be filtered. However, we urge you to monitor your spam folder in case some legitimate messages are filtered.
If you would like to check your own account activity, the CTS webpage has three steps that walk you through how to do it. If you see login attempts from states or countries you have not visited, your account is likely compromised. Notify the CTS Help Desk immediately and follow the instructions in the article for resetting your password and signing out of all sessions.
As we learn more, we will keep you posted. In the meantime, please let us know if you have any questions by contacting the Help Desk at firstname.lastname@example.org or 315.312.3456.
Click the “Details” link in the “Last account activity” area at the bottom of the page in the right corner. You may need to scroll down in order to see the link.
Check the details of your account activity. If you see anything suspicious, especially in states or countries you have not been,change your password immediately and notify the CTS Help Desk. Also, click on the “Sign out all other web sessions” button near the top of the window.
CTS is aware of suspicious emails that are being sent from and to campus email addresses and is working to resolve the issue. We have identified Oswego accounts that the emails are originating from and have suspended them until the issue is resolved. These accounts are notified of suspension upon attempting to login to LakerApps email. Owners should call the Help Desk at 315.312.3456 for assistance.
With National Cyber Security Awareness Month right around the corner in October, this is a good time to remind the whole campus about frequently changing and selecting effective passwords. We would like to encourage everyone to change their passwords on a regular basis.
Changing Your Password To change your password, please follow these instructions:
Please ensure you DO NOT reset it to a password you have used in the past
Logout and then log back in with your new password
Click the “Set your security question” to create a secure question and answer
Checking Your Account Activity In addition, it is also good practice to check when and where your LakerApps account is being used from. Google makes this available with the “Last account activity” feature.
In their “Last Account Activity” support article, Google mentions the following in regards to concurrent sessions.
“If your mail is currently being accessed from another location, we’ll list the other session(s) in a ‘Concurrent session information’ table. If there are other sessions displayed, this could mean that you simply have another browser window open with Gmail loaded, or that you’re sign in on another computer (for example, if your home computer is signed in to Gmail while you’re accessing your mail from work.) If you’re concerned about any concurrent access, you can sign out all sessions other than your current session by clicking Sign out all other sessions.”
If you see your account is being used from places you don’t recognize, please ensure to use the “Sign out all other sessions” link.
For any questions or concerns, please contact the Help Desk, 315.312.3456 or email@example.com.
The Shineman Center is open Monday through Friday from 6:15am-10:30pm. Weekends are variable dependent upon weekend events. After hours entry will now require your College ID.
Selected students are given College ID card access based on their program of study, course enrollment, and/or specifically by ID. Access is updated when course enrollment or program of study changes. Any student who does not have after hours entry access and believes they should are encouraged to contact the department offering the course or activity.
The only door with card access is on the northwest side of the building (facing the Marano Campus Center).
Previously, Internet Explorer (IE) was the default browser in labs and classrooms. However, with the increasing security vulnerabilities in IE, especially the one affecting IE versions 6-11 late last spring, we decided it would be a good time to re-evaluate the default browser.
To help us decide, we took a look at what browsers are accessing the SUNY Oswego website. From the network traffic originating from both on and off campus, Google Chrome is number one. We also took a look at just the traffic originating from on-campus and that also was Chrome. Given that, coupled with the fact that SUNY Oswego is a Google Apps campus, we decided to promote Chrome.
As you can see from the image below, Chrome, IE and Firefox are still available for use from the quick launch bar on the bottom of the screen. However, if you click on an HTML link within an application such as PowerPoint or Word, the default browser will be launched.
As of this morning, myOswego’s login page has been changed to include two different login buttons. myOswego is the system used for class registrations, grades, advising, financial aid and more.
Current students, faculty and staff should use the “Single Sign On” login button on the right side of the page. Logins will require the use of your Laker NetID (former campus ID and PINs will no longer function).
An advantage to this change and the “Single Sign On (SSO)” technology is that once you are logged in to myOswego, you will also automatically be logged into Degree Works, the campus advisement system.
When logging out, please be aware that logging out of myOswego or Degree Works does not completely log you out.