Category Archives: Security

Recent Phishing Attempt

A phishing email is a scam by which a person is tricked into giving their confidential information to a third party so they can use it for illicit purposes.

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The above image is an example of the most recent phishing email to surface. Even though Campus Technology Services would never ask for any personal information over an email, there are a couple of things to keep in mind when faced with emails like this. First, always check the address from the sender, not just the name, and, secondly, always hover over links included in the emails to see where they will take you.

If you have responded to one of these phishing emails, or you feel like your email account has been tampered with, please reset your password immediately at

Most importantly, if you see something suspicious, please say something! Marking emails as spam or phishing will help Google better detect illicit messages in the future.

For more information, you can visit this Google Support Article about phishing, or reach out to the CTS Help Desk. The Help Desk can be reached at or 315-312-3456.

Variation of Labor Day Weekend Phishing Email Circulating

As of early Sunday morning, 9/13 a variation of the Labor Day weekend phishing email has been received by some of the campus population.  The number of campus accounts sending the message is a small percentage of last week’s count and have been suspended. Suspended accounts will be notified upon login to LakerApps at

An example image of the content of the variation is included below.  Please note that the clickable web address may vary from email to email.

If you receive a message like this, please do not click on the link.  If you already have, please change your password immediately at

CTS has taken steps to block future messages from being sent out.  We continue to work with Google on identifying accounts with suspicious activity.

Even though there are no classes tomorrow and Tuesday, 9/14-15, the Help Desk will be open all week during normal business hours.  Hours are Monday-Thursday, 8am-7pm and Friday, 8am-4:30pm.

After Hours Shineman Entry Requires ID

The Shineman Center is open Monday through Friday from 6:15am-10:30pm.  Weekends are variable dependent upon weekend events.  After hours entry will now require your College ID.

Selected students are given College ID card access based on their program of study, course enrollment, and/or specifically by ID.  Access is updated when course enrollment or program of study changes.  Any student who does not have after hours entry access and believes they should are encouraged to contact the department offering the course or activity.

The only door with card access is on the northwest side of the building (facing the Marano Campus Center).

Google Chrome Now the Default Web Browser in Labs and Classrooms

Previously, Internet Explorer (IE) was the default browser in labs and classrooms. However, with the increasing security vulnerabilities in IE, especially the one affecting IE versions 6-11 late last spring, we decided it would be a good time to re-evaluate the default browser.

To help us decide, we took a look at what browsers are accessing the SUNY Oswego website. From the network traffic originating from both on and off campus, Google Chrome is number one.   We also took a look at just the traffic originating from on-campus and that also was Chrome. Given that, coupled with the fact that SUNY Oswego is a Google Apps campus, we decided to promote Chrome.

As you can see from the image below, Chrome, IE and Firefox are still available for use from the quick launch bar on the bottom of the screen.  However, if you click on an HTML link within an application such as PowerPoint or Word, the default browser will be launched.


Upcoming Changes to myOswego

Look for some login changes coming to myOswego and its associated applications in the next few weeks.

CTS has been working on streamlining authentication into multiple systems that use the same username and password, primarily your Laker NetID.  Two of those systems are myOswego and DegreeWorks.  In the next few weeks, a new technology called Single Sign-On will be implemented to accomplish this.  The myOswego webpage will be changed to something similar to the following.


Existing students, faculty and staff will use the “Single Sign On” button to login.

What is Single Sign-on (SSO)?  It is a technology that allows services to share authentication credentials without having the user login to each service.   In the context of myOswego, once you login to myOswego, you will also be logged into Degreeworks.  You will not have to enter your Laker NetID again to access Degreeworks.  However, this also means you must be vigilant about logging out of all systems using SSO.  If you forget to log out, you leave yourself signed into both systems.

CTS will be expanding single sign-on to other services in the future.