Category Archives: Networking

Network Outage Postponed to Saturday, 3/22, 6am-noon

CTS originally scheduled a campus network outage for Sunday, March 16 to upgrade network equipment that connects our campus to the Internet. This has been postponed due to delays in the arrival of equipment to campus.

The upgrade will now be scheduled on the fallback date of Saturday, March 22 from 6am – noon.   A new fallback date has not been determined should the equipment continue to be delayed or there are issues with the installation.

As a reminder, during this timeframe:

  • all connections originating from on-campus to the Internet will be unavailable
  • all connections originating from the Internet to any campus network service will be unavailable
  • any service requiring a SUNY Oswego login will be unavailable.

This upgrade is needed in order to provision additional Internet bandwidth for SUNY Oswego. When the upgrade is completed, there will be 25% additional Internet bandwidth than what we currently have.

In addition, this upgrade will position SUNY Oswego to increase Internet network services more rapidly in the future to support the growth needs of academic and residential clients.

For more information, please call the CTS Help Desk, 315.312.3456 or email to
Campus Technology Services

Campus Network Outage, Sunday, March 16, 6am-noon

Campus Technology Services has tentatively planned an upgrade of network equipment that connects our campus to the Internet on Sunday, March 16, 6am-noon.  During this timeframe:

  • all connections originating from on-campus to the Internet will be unavailable

  • all connections originating from the Internet to any campus network service will be unavailable

  • any service requiring a SUNY Oswego login will be unavailable.

This upgrade is needed in order to provision additional Internet bandwidth for SUNY Oswego. When the upgrade is completed, there will be 25% more Internet bandwidth than what we currently have.

In addition, this upgrade will position SUNY Oswego to increase Internet network services more rapidly in the future to support the growth needs of academic and residential clients.

If needed, an alternate date of Saturday, March 22nd from 6am -noon will be utilized.

February Letter from the CTO

Welcome back to the Spring semester. As we are only in early February, “Spring” semester seems to be a misnomer, but I am sure that warmer weather is not far away.

Winter break allowed CTS to accomplish quite a few items to prepare for the start of school. Here are a few highlights:

  • Park Hall was completed and opened for classes on January 27. Ten new Advanced Technology Classrooms and wireless access throughout the building were added, along with some technically advanced meeting and conference rooms.
  • Hewitt Union was updated with new technology in three classrooms and also had extensive wireless network access added. Faculty from C&I moved into the building in preparation for construction in Wilber tower. In total, 36 wireless access points were added to the classroom and office areas on the first and second floor.
  • Wireless upgrades were made to Johnson and Funnelle in known dead areas. Additionally, two wireless access points were added to Lake Effects Cafe in Penfield Library to handle the large amount of technology use in this area.
  • Winter breakout was a success with record attendance. Many of the participants participated virtually, with the campus’s Panopto lecture capture application, helping people who could not be on campus still reap the benefits of the presentations.

One other highlight was the announcement of the TIP grant awards at the December CTAB meeting. Four awards were made from ten applicants – the full story is available on the CTAB Tip Grant page. One of the awards was for all campus members – faculty, staff and students – to have access to The grant application was the first ever to come from a faculty member from all four colleges and Penfield Library. will replace the campuses former app, Skillport. has tremendous potential for advancing the technical skills of everyone on campus. Over 500 people on campus had logged in to the system by early February. More information on Oswego State’s implimentation of is available at will be highlighted at the CTAB meeting on Thursday, February 13 in the Campus Center Room 114 at 8:00 am. Attendance is open to all campus members, so please feel free to join us.

Stay warm….

Sean Moriarty
Chief Technology Officer,  Campus Technology Services

Campus-wide Network/Voice Services Outage – Sunday 1/12 6am-10am

Campus Technology Services will be upgrading core network equipment in Culkin Hall this Sunday, January 12 from 6:00am to 10:00am. These upgrades will allow the necessary expansion and flexibility for future infrastructure planning.

The following campus services will be unavailable during this timeframe:

  • Internet and Internet 2 access (wired or wireless)
  • Voicemail system
Basic internal voice services will still function. During the outage timeframe, University Police can be reached at (315) 343-0904.
If you have further questions, please contact the Help Desk at 315.312.3456 or You can also interact with us and view updates posted to our Facebook and Twitter pages at and


Improvements to WiFi Access for Guests

CTS has made it easier for guests of the College to use the WiFi network while visiting campus.

This semester, individual guests of the College can now register for WiFi access with their campus departmental sponsor.  The sponsor can then create a username and password to be used on the “Oswego-Guest” wireless network.  It is recommended that guests do not use this network for sensitive transactions as it is an insecure network intended to provide primary access to web-based Internet resources.

CTS will provide this as an interim solution while we continue to improve WiFi access for all faculty, staff, students and guests.  This includes capacity planning to introduce WiFi in all academic and residential spaces as well as improving ease of use, while still securing campus resources.

For those faculty and staff wishing to sponsor a guest, please see the Guest Wifi Registration instructions.

For any questions, please contact the Help Desk at x3456 or

Residential Network Affected By New Mac Operating System Release

Yesterday afternoon, Apple released Mac OS X Mavericks, a free upgrade available via the Apple Store.

Often, it takes some time for 3rd party developers to make their products fully compatible with new OS releases. Early Mavericks adopters at numerous universities have discovered the Cisco NAC Agent is not yet compatible.

If you have not yet upgraded to Mavericks, please refrain from doing so at this time. If you have already upgraded, you will be unable to authenticate via the Cisco NAC Agent, and should contact the Help Desk for assistance.

Our network technicians have submitted a bug report to Cisco and are awaiting a response. When we receive more information, we will post announcements to our Facebook and Twitter feeds at and

Thank you for your patience and understanding.

Now Playing – iOS 7

Yesterday Apple released the new iOS7 operating system for iPhone and iPad. If you’re already upgraded, you may have noticed that you had to “Accept” a new certificate after connecting to “Oswego-Secure”. This is intended and necessary in order for your iDevice to work on the network. CTS has tested and approved iOS7 for the campus network, and it is considered supported software. Please reach out to the TSC if you have issues connecting to WiFi on the system. For full instructions, see our new documentation here.  Cheers.

Shineman “Shines” with Technology

CTS spent much of the summer preparing for the opening of SUNY Oswego’s newest building, the Shineman Center for Science, Engineering and Innovation.  The $118 million, 233,000 square foot building is home to the College’s sciences departments including Chemistry, Biology, Physics, Earth Sciences, Computer Science, Engineering, and Mathematics.

As you walk around the building, you get a sense of the amount of technology available to assist with teaching, learning and innovation. From science labs, classrooms, computer labs, collaborative lounges, conference rooms and more, technology proliferates throughout the building. Chief Technology Officer Sean Moriarty, who started at SUNY Oswego in April, was excited to be involved in the provisioning and opening.  He remarked that Shineman “represents the culmination of a few years of dedicated work of many people on campus to give our students the best possible learning and educational environment. The students and faculty have access to state of the art technology in the classrooms, labs and offices, as well as the gathering and informal spaces.”

There are over 1000 pieces of equipment installed in the building to aid in the success of our faculty and students.  Below is a summary:

  • Wi-fi:  Approximately 320 access points were installed for faculty, staff and students to utilize the wifi network from just about any location in Shineman.  This is the first academic building to have complete wi-fi coverage.

  • Voice over IP (VoIP) phones:  About 250 VoIP phones were installed throughout the building.  VoIP sends phone calls over the digital network rather than through an analog phone switch.  Shineman completes a campus wide VoIP installation project.

  • Advanced technology classrooms:  22 classrooms are equipped with projection and a podium station that includes a computer, document camera, and various input sources for devices brought into the classroom (tablets, laptops, USB drives, etc.).  Most include DVD, blu-ray and CD players and some include dual screen display, smartboards or screen annotation capability.  All classrooms include lecture capture service for recording lectures, student presentations or guest presenters.  Shineman is the first building to have all classrooms equipped for lecture capture.  It is currently officially available in about 20 other locations.

  • Computer labs:  About 361 computers were installed to accommodate lab spaces. 28 laptop ready teaching labs with projection and sound capability are also available.  All computers are configured with our standard base set of applications.

  • Digital Signage:  Three displays are installed throughout the center and connect to the campus wide digital display system.  These systems communicate event and general information about the campus.  They are also part of a communication plan in the event of a campus emergency.

  • Environmental controls:  The environmentals for the building including heating, ventilation and air conditioning are able to be remotely monitored and controlled.

  • Network:  All wiring for the building connects to nine network closets that allow wired devices to connect to the campus network.  There are 69 network switches installed with backup power throughout these closets which connect approximately 2600 active (wired) data connections throughout the center.

Not only was CTS involved in the installation of new technology, we assisted in the physical moves of employees into the building.  Computers, printers, copiers, fax machines and phones of over 100 faculty and staff from Snygg and Hewitt were moved into their new offices in Shineman by CTS staff.

Behind so much technology is a lot of hard work.  CTS has dedicated, hard-working staff who put in extra hours to ensure a successful opening.  Moriarty points out that CTS staff as well as the other departments who had a hand in Shineman’s success  “can be extremely proud of what has been created.”

Throughout the summer, CTS took pictures of our progress.  You can view them on our facebook page at

Wi-Fi Overhaul Being Planned

Last spring, CTS worked with our Campus Technology Advisory Board to survey the campus on their satisfaction with the services we provide to the campus.  The results of that survey indicated that the campus wi-fi needs to be more reliable and easier to use. Since then, a re-design of wi-fi has become one of our highest priorities.

Currently we are in the planning stages of the re-design.  We are working with Cisco, Gartner and other Universities to learn how we can make the wi-fi easier to use for employees, students and guests of the College, while also maintaining a level of security that protects sensitive data and network resources.  CTS will have a plan to move forward by the end of the year.

In addition to the user-interface changes, we will also be expanding wi-fi infrastructure.  When it was first introduced in academic spaces in 2003, wi-fi was an alternative to the then preferred wired connections and was available in public gathering spaces, not individual offices.  Obviously, wi-fi is the preferred connection now and we will be expanding wi-fi coverage beyond the originally designed spaces to include offices.


Wi-Fi Installs Completed for Residence Halls

Over the last two years, CTS has been aggressively equipping residence halls with wi-fi.  This summer ended that project with the completion of Onondaga Hall.  Over 200 access points were installed throughout the ten-floor building.   All residence halls now have wi-fi coverage in individual rooms as well as public gathering spots such as lounges.