Category Archives: Networking

Wifi Improvements to Residential Network

This fall semester introduces a few network changes for the students living in the residence halls.

New Wifi System

A new wifi system has been installed that should make connecting to the residential network easier.  Instead of having to download the previous Cisco NAC agent, users will be able to use their web browser to connect.   You’ll now see two residential wireless network connections.  The first time you use the new system, you’ll need to connect to “Oswego-Guest-RES” to register your device.  It will look like the following:

Next, you will be presented with a device registration window similar to the following:

When you have finished the registration, you’ll then be connected to the “Oswego-Secure-RES” network and you’ll have Internet access.

The above is a one-time registration for each device you’d like to connect to the network.  Complete instructions for many different operating systems is available in our “How to: Connect to the wireless network in the Residence Halls” knowledgebase article.

Connect Two Simultaneous Devices

Students will now be able to use two network devices simultaneously.  Previously, only one at a time was allowed on the network.  However, with the upgrades made in the spring to the equipment connecting the campus to the Internet, we are able to allow more devices. There are additional resources to be able to handle the extra bandwidth multiple devices need.

Third Device Registration Fee

Lastly, if you would like to connect a third device to the network, there will be a $25 connection fee.  This is down from last year, where a second device registration was a $49 fee.  You would only need to register a third device if you’d like to use three devices on the network simultaneously.

 

Wifi Expansions in Mahar, Rich and Lanigan

SUNY Oswego has committed to a three year expansion of the campus wifi with the first locations being completed by mid-September.

Year 1 of the three year plan includes wifi expansion to Mahar, Rich, Lanigan second floor, Lee/Shineman Quad, Sheldon Ballroom and Culkin.

By the start of the semester, all spaces in Rich Hall, including classrooms, all offices, conference rooms, lounges, public gathering spaces, will have complete wifi coverage.  In addition, the classrooms on the second floor of Lanigan will be covered.  By mid-September, all locations in Mahar will be covered.

The wifi expansion does not just include coverage in areas that did not have any.  It also includes capacity sizing to ensure users receive sufficient coverage in heavy use areas.  Sean Moriarty, SUNY Oswego’s CTO explains, “We have planned on improving the wireless capabilities on campus in two ways.  First, areas with no previous wireless will now have it.  Second, we have increased the capacity of the classrooms to accommodate all the students having devices to access multi-media on the Internet.  We have vastly improved the infrastructure to support more technology use in the classroom.”

For the fall and spring semester, CTS will be working on sizing and installing access points for the remaining Year 1 locations.

For more information on the full three year plan, please consult the CTS Wireless Project webpage.

 

Personal Wireless Network Devices in Residence Halls

Students living in the residence halls should be careful not to add any personal wireless devices that could affect the operation of the campus wifi system.

Items such as personal wifi routers actually violate the Computer and Network Acceptable Use Policy agreed to at the time of Laker NetID/email activation as it extends the campus network.  Printers that have wireless capability can also pose network connectivity issues for others in the building.

If you are in doubt whether a device can affect the campus wifi system, please contact the Help Desk at 315.312.3456 or help@oswego.edu.

Campus Network Outage, Saturday, May 31 6am-noon

Campus Technology Services will be upgrading the network equipment that connects our campus to the Internet on Saturday, May 31, 6am-noon.

During this timeframe:

- All connections originating from on-campus to the Internet will be unavailable.
- All connections originating from the Internet to any campus network service will be unavailable.
- Any service requiring a SUNY Oswego login will be unavailable.

This upgrade is needed in order to provision additional Internet bandwidth for SUNY Oswego. When the upgrade is completed, there will be 25% more Internet bandwidth than what we currently have.

In addition, this upgrade will position SUNY Oswego to increase Internet network services more rapidly in the future to support the growth needs of academic and residential clients.

If you have further questions, please contact the Help Desk at 315.312.3456 or help@oswego.edu.

Network Outage Delayed

The arrival of equipment needed for the network outage scheduled for Saturday, March 22 continues to be delayed. The outage will be rescheduled on a date to be determined. CTS will send further communications once a future date has been established.

As a reminder, this upgrade is needed in order to provision additional Internet bandwidth for SUNY Oswego. It will also position SUNY Oswego to increase Internet network services more rapidly in the future to support the growth needs of academic and residential clients.

We apologize this could not have been completed during Spring Break, however we look forward to completing it as soon as possible at a time that has the least impact for the campus.

For more information, please call the CTS Help Desk, 315.312.3456 or email to help@oswego.edu.

Campus Technology Services

Network Outage Postponed to Saturday, 3/22, 6am-noon

CTS originally scheduled a campus network outage for Sunday, March 16 to upgrade network equipment that connects our campus to the Internet. This has been postponed due to delays in the arrival of equipment to campus.

The upgrade will now be scheduled on the fallback date of Saturday, March 22 from 6am – noon.   A new fallback date has not been determined should the equipment continue to be delayed or there are issues with the installation.

As a reminder, during this timeframe:

  • all connections originating from on-campus to the Internet will be unavailable
  • all connections originating from the Internet to any campus network service will be unavailable
  • any service requiring a SUNY Oswego login will be unavailable.

This upgrade is needed in order to provision additional Internet bandwidth for SUNY Oswego. When the upgrade is completed, there will be 25% additional Internet bandwidth than what we currently have.

In addition, this upgrade will position SUNY Oswego to increase Internet network services more rapidly in the future to support the growth needs of academic and residential clients.

For more information, please call the CTS Help Desk, 315.312.3456 or email to help@oswego.edu.
Campus Technology Services

Campus Network Outage, Sunday, March 16, 6am-noon

Campus Technology Services has tentatively planned an upgrade of network equipment that connects our campus to the Internet on Sunday, March 16, 6am-noon.  During this timeframe:

  • all connections originating from on-campus to the Internet will be unavailable

  • all connections originating from the Internet to any campus network service will be unavailable

  • any service requiring a SUNY Oswego login will be unavailable.

This upgrade is needed in order to provision additional Internet bandwidth for SUNY Oswego. When the upgrade is completed, there will be 25% more Internet bandwidth than what we currently have.

In addition, this upgrade will position SUNY Oswego to increase Internet network services more rapidly in the future to support the growth needs of academic and residential clients.

If needed, an alternate date of Saturday, March 22nd from 6am -noon will be utilized.

February Letter from the CTO

Welcome back to the Spring semester. As we are only in early February, “Spring” semester seems to be a misnomer, but I am sure that warmer weather is not far away.

Winter break allowed CTS to accomplish quite a few items to prepare for the start of school. Here are a few highlights:

  • Park Hall was completed and opened for classes on January 27. Ten new Advanced Technology Classrooms and wireless access throughout the building were added, along with some technically advanced meeting and conference rooms.
  • Hewitt Union was updated with new technology in three classrooms and also had extensive wireless network access added. Faculty from C&I moved into the building in preparation for construction in Wilber tower. In total, 36 wireless access points were added to the classroom and office areas on the first and second floor.
  • Wireless upgrades were made to Johnson and Funnelle in known dead areas. Additionally, two wireless access points were added to Lake Effects Cafe in Penfield Library to handle the large amount of technology use in this area.
  • Winter breakout was a success with record attendance. Many of the participants participated virtually, with the campus’s Panopto lecture capture application, helping people who could not be on campus still reap the benefits of the presentations.

One other highlight was the announcement of the TIP grant awards at the December CTAB meeting. Four awards were made from ten applicants – the full story is available on the CTAB Tip Grant page. One of the awards was for all campus members – faculty, staff and students – to have access to Lynda.com. The grant application was the first ever to come from a faculty member from all four colleges and Penfield Library. Lynda.com will replace the campuses former app, Skillport. Lynda.com has tremendous potential for advancing the technical skills of everyone on campus. Over 500 people on campus had logged in to the system by early February. More information on Oswego State’s implimentation of Lynda.com is available at http://www.oswego.edu/lynda.

Lynda.com will be highlighted at the CTAB meeting on Thursday, February 13 in the Campus Center Room 114 at 8:00 am. Attendance is open to all campus members, so please feel free to join us.

Stay warm….

Sean Moriarty
Chief Technology Officer,  Campus Technology Services

Campus-wide Network/Voice Services Outage – Sunday 1/12 6am-10am

Campus Technology Services will be upgrading core network equipment in Culkin Hall this Sunday, January 12 from 6:00am to 10:00am. These upgrades will allow the necessary expansion and flexibility for future infrastructure planning.

The following campus services will be unavailable during this timeframe:

  • Internet and Internet 2 access (wired or wireless)
  • Voicemail system
Basic internal voice services will still function. During the outage timeframe, University Police can be reached at (315) 343-0904.
If you have further questions, please contact the Help Desk at 315.312.3456 or help@oswego.edu. You can also interact with us and view updates posted to our Facebook and Twitter pages at http://facebook.com/sunyoswegocts and http://twitter.com/sunyoswegocts.

 

Improvements to WiFi Access for Guests

CTS has made it easier for guests of the College to use the WiFi network while visiting campus.

This semester, individual guests of the College can now register for WiFi access with their campus departmental sponsor.  The sponsor can then create a username and password to be used on the “Oswego-Guest” wireless network.  It is recommended that guests do not use this network for sensitive transactions as it is an insecure network intended to provide primary access to web-based Internet resources.

CTS will provide this as an interim solution while we continue to improve WiFi access for all faculty, staff, students and guests.  This includes capacity planning to introduce WiFi in all academic and residential spaces as well as improving ease of use, while still securing campus resources.

For those faculty and staff wishing to sponsor a guest, please see the Guest Wifi Registration instructions.

For any questions, please contact the Help Desk at x3456 or help@oswego.edu.