At approximately 9pm last night, CTS began receiving outage reports concerning web services such as Banner/MyOswego, and faculty shared drives.
The problem was traced to a technical issue with equipment that hosts these services. Several other services residing on said equipment were also affected this morning, including: MailMan, digital signage, and TMA.
As of 10:00 am, access to all the above-mentioned services has been restored. If you are still having problems mounting shared network drives, please reboot your computer.
The interface change that was applied to myOswego yesterday, Wednesday, 11/13 did not totally resolve the registration problems we have been experiencing under heavy load.
CTS has been working with Ellucian, the company that makes the myOswego product. We have a high priority support case opened and will continue collaborating with them until the issue is totally resolved.
Stay tuned as we may need to set aside some time to make further changes.
The myOswego changes mentioned in the “Upcoming Changes to myOswego” article on September 9, were implemented today, Thursday October 17.
As of this morning, myOswego’s login page has been changed to include two different login buttons. myOswego is the system used for class registrations, grades, advising, financial aid and more.
Current students, faculty and staff should use the “Single Sign On” login button on the right side of the page. Logins will require the use of your Laker NetID (former campus ID and PINs will no longer function).
An advantage to this change and the “Single Sign On (SSO)” technology is that once you are logged in to myOswego, you will also automatically be logged into Degree Works, the campus advisement system.
When logging out, please be aware that logging out of myOswego or Degree Works does not completely log you out.
For more information on properly logging out and a preview of the new login page, please visit our CTS Single Sign On page at http://www.oswego.edu/cts/sso.html.
If you have any questions related to this change, please contact the Help Desk at 315.312.3456 or firstname.lastname@example.org.
Look for some login changes coming to myOswego and its associated applications in the next few weeks.
CTS has been working on streamlining authentication into multiple systems that use the same username and password, primarily your Laker NetID. Two of those systems are myOswego and DegreeWorks. In the next few weeks, a new technology called Single Sign-On will be implemented to accomplish this. The myOswego webpage will be changed to something similar to the following.
Existing students, faculty and staff will use the “Single Sign On” button to login.
What is Single Sign-on (SSO)? It is a technology that allows services to share authentication credentials without having the user login to each service. In the context of myOswego, once you login to myOswego, you will also be logged into Degreeworks. You will not have to enter your Laker NetID again to access Degreeworks. However, this also means you must be vigilant about logging out of all systems using SSO. If you forget to log out, you leave yourself signed into both systems.
CTS will be expanding single sign-on to other services in the future.
There is now a “Student Records” tab in myOswego containing student information and services, including Advisor information, Course Schedule, Grades, CAPP Degree Audit and Graduation Application. The “Registration” tab now contains only items directly related to registration.Students can now view their unofficial transcript in myOswego on the new “Student Records” tab. They no longer need to purchase an unofficial transcript through the Registrar’s Office.
Enrollment Verifications are also now available in myOswego on the “Student Records” tab. These documents (also frequently called “proof of enrollment”) are commonly required by Insurance companies, scholarship programs and lenders. For directions, please visit the Registrar’s Office web page and click “Enrollment Verification / Proof of Enrollment”.
Students and Alumni can now order official transcripts online. Current students can do so on the “Student Records” tab in myOswego or, like alumni, at www.oswego.edu/transcript. This new service has advanced security features and offers email and text messaging updates of the status of transcript orders. Order Status can also be checked online.
The Registrar’s Office web page has been reorganized and updated to reflect these changes and now also uses an FAQ page for quick reference.