Category Archives: Labs

ATC Computer Maintenance During Winter Break

In order to better serve you, Campus Technology Services will be scheduling maintenance of the Advanced Technology Classrooms (ATCs) during Winter Break.  An ATC is considered to be any classroom equipped with a computer and projector.

CTS will start maintenance December 15th, 2014 through January 26th, 2015.  If you have saved data to any classroom computer, we ask that you back it up prior to this timeframe as it will be erased during the maintenance.

During the maintenance time, CTS will complete the following items:

  • Test devices such as computers, video cameras, speakers, microphones and volume, projectors, etc.
  • Update/upgrade various software.
  • Clean device hardware such as monitor, keyboard and mouse.

Again, please back up any data you might have saved to a classroom computer prior to December 15.

Your understanding and cooperation are appreciated!

If you have any questions related to this work, please contact the Help Desk by phone, 315.312.3456 or email, help@oswego.edu.

 

Penfield Computer Lab Now Open 24 Hours

The Penfield Computer lab in 100A Penfield will now be open 24 hours starting tonight, 12/1 through 4:30pm, 12/12.

Penfield Library and CTS have worked on opening the lab 24 hours during the last two weeks of the semester to allow additional workspace for students needing to complete classwork.  This will be in addition to the adjacent 24 Hour Room.  The Penfield Lab area will be designated as quiet work space, while the 24 Hour Room will be designated for group work.

Entry
During the period from 12am – 8am, students may enter Penfield Lab from the same outside doors they would use to enter the actual 24 hour room on the west side of the building.  Penfield Lab will be accessible from the doors in the hallway leading into the 24 Hour Room.

There will be no entry to the actual Library lobby and upper levels from Penfield Lab.

Printing
There is now a printer in the Penfield Lab that will be available to use from 11:30pm – 8am through December 12th while Penfield Lab stays open 24 hours.   Select “Penfield Lab 24Hr Queue” from the list of available printers.

Please use the Lobby printers during the day, from 7:45am-11:45pm.  Select “Penfield Lobby Printers” from the list of available printers.

You may also use the 24 Hour Room, “Penfield24HourQueue” printer as needed.

All printers are configured to work with your allocated print quota.

We hope this change in hours will be beneficial. This is a pilot project, and your suggestions will help us make improvements for the future.  If you have any feedback, good or bad, please email help@oswego.edu and let us know!

 

Changes to Printing in Marano Campus Center 206

CTS has made some changes to the printing in Marano Campus Center 206.  Anyone using that room for the Fall 2014 semester should be aware.
The computers in Marano 206 are now set up to print to the printers in room 207, across the hall.  This is based on low utilization of the previous 206 printer and the need to distribute printing across campus in a different way to maximize resources.
While using the computers in 206, faculty, staff and students will be able to pick the default room 207 black and white printer or the room 207 color printer.  Printouts can be retrieved in 207.
Room 207 is a general access lab staffed by a student Computer Lab Assistant (CLA) during normal use times.  Exact hours are available from http://www.oswego.edu/cts/labs/computer_lab_hours.html.

 

Google Chrome Now the Default Web Browser in Labs and Classrooms

Previously, Internet Explorer (IE) was the default browser in labs and classrooms. However, with the increasing security vulnerabilities in IE, especially the one affecting IE versions 6-11 late last spring, we decided it would be a good time to re-evaluate the default browser.

To help us decide, we took a look at what browsers are accessing the SUNY Oswego website. From the network traffic originating from both on and off campus, Google Chrome is number one.   We also took a look at just the traffic originating from on-campus and that also was Chrome. Given that, coupled with the fact that SUNY Oswego is a Google Apps campus, we decided to promote Chrome.

As you can see from the image below, Chrome, IE and Firefox are still available for use from the quick launch bar on the bottom of the screen.  However, if you click on an HTML link within an application such as PowerPoint or Word, the default browser will be launched.